TeAndrea Douglas

Economics Specialist at Gaston County Department of Health and Human Services
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • Property Management
    Central Piedmont Community College
    Mar, 2016
    - Oct, 2024
  • Administrative Assistant
    Palmetto School of Career Development
    Oct, 2015
    - Oct, 2024

Experience

  • Gaston County Department of Health and Human Services
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Economics Specialist
      • Jun 2022 - Present

      Determines initial and ongoing eligibility for assistance in Adult Medicaid prrograms to include MAA, MAB, MAD, MQB-Q, MQB-E, Long-Term-Care, CAP and Special Assistance Programs. Records information on required forms and in agency/state computer systems. Investigates and verifies documents related to client's information; consults with supervisory personnel on complex cases or actions. Makes computations to determine appropriate financial assistance to be allowed. Conducts follow up evaluations on clients according to a defined time and case management schedule. Communicates with representatives, attorneys, nursing and assisted living facilities, and hospital personnel to advise of needed information or case outcomes. Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. Prepares hearing summaries and attends local and state hearings. Reads and interprets written policies and procedures applicable to federal, state and local laws related to public service assistance. Uses the online NC Fast Program, Manuals, and DSS Administrative Letters as appropriate.

  • South Carolina Department of Social Services
    • United States
    • Government Administration
    • 100 - 200 Employee
    • Administrative Assistant
      • Dec 2020 - Jun 2022

      Provides executive support to management and staff. Supports the office in various capacities to ensure daily workflow needs are met. ● Tracks data from CAPPS and other reports; develop charts to demonstrate trends, prepare and distribute reports to staff and managers. Develop reports for caseworker services and provide support. Entered data into inventory management system ● Coordinates and arranges meetings, scribe minutes, file, assist with audits. ● Provides back-up support for the Business Office/Business Manager. Assist with reconciling financial records. ● Provides an array of daily support and information to staff in the areas of data entry & management, client vouchers, IT, HR, and travel requisites. ● Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data. ● Perform Red Cross shelter duty or other emergency shelter duty/ services as directed.

  • South Carolina Department of Motor Vehicles
    • United States
    • Government Administration
    • 100 - 200 Employee
    • License Examiner I
      • Feb 2018 - Dec 2020

      Process and resolve transaction of motor vehicle and driving license privilege. Process and resolve transaction of motor vehicle and driving license privilege.

  • United States Postal Service
    • United States
    • Government Administration
    • 700 & Above Employee
    • Rural Carrier
      • Feb 2017 - Sep 2019

      Safe and efficent delivery and collection of U.S. Mail. Safe and efficent delivery and collection of U.S. Mail.

  • York Technical College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Enrollment Service Assistant
      • May 2017 - Feb 2018

      Planning, organizing, and performing office procedures of student records Planning, organizing, and performing office procedures of student records

  • Aaron's, Inc
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2016 - Nov 2016

      Sales and resolved any issue regarding customers account Sales and resolved any issue regarding customers account

  • Wellmore
    • Denmark
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Housekeeping
      • Jun 2015 - Apr 2016

      Cleaned and sanitized common areas Cleaned and sanitized common areas

  • Agape
    • Colombia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Patient Sitter
      • Sep 2014 - Nov 2014

      Assisted senior citizens with daily activities of living Assisted senior citizens with daily activities of living

  • iQor
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2012 - Sep 2014

      Assisted and resolved customers general question or concerns regarding their account. Assisted and resolved customers general question or concerns regarding their account.

  • McDonald's
    • 1 - 100 Employee
    • Cashier
      • Oct 2009 - Feb 2012

      Provide fast and accurate customer service Provide fast and accurate customer service

Education

  • York Technical College
    Associate's degree, Human Resources Management and Services
    2017 - 2019
  • Clover High School
    High School Diploma, General Studies
    2006 - 2010

Community

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