Nael Medhat
Senior UI/UX Designer at Tasawk- Claim this Profile
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Bio
Credentials
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Best Performance Sales at Note 4 Competition
Samsung MobileNov, 2014- Nov, 2024
Experience
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Tasawk
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Saudi Arabia
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Information Technology & Services
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1 - 100 Employee
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Senior UI/UX Designer
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Aug 2018 - Present
- Creating user interactions, design systems, UX flow wireframes, and interface designs. - Brainstorming ideas, narratives and create prototypes to help find creative solutions. - Conducting research on user needs, requirements, and preferences, and translating them into design solutions for the suite of digital assets. - Designing UI elements and tools such as navigation menus, search boxes, tabs, widgets, and other interactive components that are visually appealing and enhance the user experience. - Collaborating with cross-functional teams, including product engineers, product managers, marketing teams, and other designers, to ensure the design vision is executed effectively and consistently across all digital assets. - Identifying and troubleshooting UX problems such as responsiveness, accessibility, and usability, and providing effective solutions that enhance the user experience. - Leading user studies and UX research to help refine and fine-tune the apps towards client goals, target audience, and market trends.. - Ability to work with web developers to clarify and implement designs. Show less
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Jul 2015 - Jul 2016
- Customer focus on inbound customer service center appreciated. - Highly customer-focused, enthusiastic, and results-oriented, with an ability to effectively manage multiple tasks and priorities in a calm and structured manner. - Customer focus and adaptability to different personality types. - Attentive, diplomatic, and team player. - Strong contact handling skills and active listening. - Actively connect and engage with consumers entering the store - Using seasonal product and Brand knowledge effectively during consumer interactions - Guiding our Consumers through the digital touchpoints in the store - Completing sales transactions quickly and accurately while adhering to cash protection procedures - Performing all store operations in a safe, effective, and efficient manner - Briefly explain the daily updates to my colleagues. Show less
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Raya Holding for Financial Investments
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Egypt
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Investment Management
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700 & Above Employee
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Senior Retail
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Oct 2014 - Jun 2015
- Achieving and exceeding sales and gross margin budgets as set by Head Quarter. - Constantly seek new ways to improve sales and margin for the business. - Forecasting sales and targets on a monthly basis or as requested, reviewing sales and market potentials. - Reviewing Sales/Stock and margin reports with Store Managers on a weekly basis- - Identifing the customer requirements selling procedures, offering different products and services, and discussing different promotions to meet customer needs. - Sharing the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control. - Cooperating with team members to achieve overall store goals and enhance the customer experience to build long term customer relations. - Knowing the store KPIs and how you personally contribute to them. - Keeps an up-to-date awareness of our competitors. - Delegate in the store as retail representative and the opeartion tasks were my responsibility ( Tickets - Transfers Closing - Deposits - Aramex ... Etc ) & Dispaly and Mentainance & Stock Availablity. Show less
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Samsung Mobile
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South Korea
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Consumer Electronics
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700 & Above Employee
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Promoter team lead
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Jan 2013 - Oct 2014
- Promoting "Samsung" mobiles in the branches, Identifying the weaknesses in the products of our brand and finding solutions to make our brand competitive with those other brands. - Studying the market by dealing directly with clients and make weekly reports and reporting directly to the product manager. - Implementing high quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines. - Coaching and building strong relations with in-store frontline team, so that they can help maintain display. - Measuring the impact of merchandising action plans and issue weekly report to the Product manager with measurements of sales impact. - Working closely with Marketing to provide support throughout the management of internal brand events. - Conduct regular store and market visits to check adherence to Brand standards and report back to the Regional team. - Staying up to date with Brand activities and external competitor activities - Communicating with retail manager on out of stock situations - Communicating with retail manager on impact of new merchandising on sales Show less
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Freelance
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Egypt
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Web Designer
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May 2007 - Dec 2012
Initially, it was a hobby, self taught, worked as a freelancer along with the other job photoshop mainly and all other adobe applications. Initially, it was a hobby, self taught, worked as a freelancer along with the other job photoshop mainly and all other adobe applications.
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TE data
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Egypt
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Technology, Information and Internet
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700 & Above Employee
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Senior Technical Support Representative
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Jan 2008 - Dec 2011
Providing support, problem solving and network design for companies and factories worked with CMA CGM, Aramex, Egpyt airlines, jzera social club and marchal hotel ... etc. Providing support, problem solving and network design for companies and factories worked with CMA CGM, Aramex, Egpyt airlines, jzera social club and marchal hotel ... etc.
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Education
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2007 - 2011
Delta Higher Institute For Computer
Bachelor of Management Information Systems, Business Administration and Management, General
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