Experience

Clarasys

• United Kingdom
• Business Consulting and Services
• 100 - 200 Employee

• Consultant

  • Jun 2023 - Present

• Associate Consultant

  • Feb 2022 - Jun 2023



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Furness College Assistant Dean

  • Sep 2020 - Aug 2021

  I was responsible for the discipline and welfare of the students in Furness College at Lancaster University, helping undergraduates with university challenges and finding solutions to any reported problems. I helped maintain discipline within the College by acting on complaints, organising meetings and reporting back to senior staff members to escalate greater issues. My role was greatly challenged by the COVID pandemic as I worked with the rest of the Deanery to ensure the safety of our students during this difficult time. Show less



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Call Team Supervisor

  • May 2019 - May 2020

  Promoted from my previous role of Junior Caller to a Supervisor. I managed a team of 30 people by overseeing operational tasks, assessing individual strengths and delegating tasks accordingly. This supported the smooth running of the office. I also organised the timetabling of staff by moving onto an online system in order to create flexibility for call team employees. Promoted from my previous role of Junior Caller to a Supervisor. I managed a team of 30 people by overseeing operational tasks, assessing individual strengths and delegating tasks accordingly. This supported the smooth running of the office. I also organised the timetabling of staff by moving onto an online system in order to create flexibility for call team employees.



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Junior Caller

  • Feb 2018 - Mar 2019

  I worked as a student fundraiser on behalf of Lancaster University to support students in financial difficult. Taking part of the College 1000 programme involved calling alumni to raise money for their respective colleges; this assists funding for sports, finances, loans and grants for all students. I raised over £3000 during the first campaign I was apart of which helped my communication skills and furthered my care for my community at Lancaster. I worked as a student fundraiser on behalf of Lancaster University to support students in financial difficult. Taking part of the College 1000 programme involved calling alumni to raise money for their respective colleges; this assists funding for sports, finances, loans and grants for all students. I raised over £3000 during the first campaign I was apart of which helped my communication skills and furthered my care for my community at Lancaster.



WHITING AND HAMMOND LIMITED

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waiter

  • Oct 2015 - Jun 2018

  I worked as a waiter and barman at Whiting & Hammond pub/restaurant, The Cricketers Inn, which involved dealing with customers and managing people as part of a satisfied team. I worked as a waiter and barman at Whiting & Hammond pub/restaurant, The Cricketers Inn, which involved dealing with customers and managing people as part of a satisfied team.