Brendan Lacey
Onboarding, Engagement and Readiness Team Lead @ Microsoft at RECRUITERS- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Recruiters.ie
-
Ireland
-
Staffing and Recruiting
-
200 - 300 Employee
-
Onboarding, Engagement and Readiness Team Lead @ Microsoft
-
Oct 2017 - Present
- Responsible for productivity onboarding, I curate and deliver bi-weekly onboarding training for Western Europe (EMEA) new hires, which is praised as both fitting business needs and creating a positive reinforcement and day one experience for new hires.- Working from my own initiative, I drove and designed a series of on-demand digital onboarding resources, which enabled a seamless process transition for the business during the Covid-19 crisis.- Lead the productivity piece (onboarding training, hardware procurement, business engagement) as part of a small project team of a new business expansion, which supported the business to grow successfully by >900 employees in two years.- Delivered a range of user experience focus projects as lead, on time, and with strong feedback on user engagement and feedback loop through process.
-
-
-
I.T. Alliance Group
-
Ireland
-
Information Technology & Services
-
100 - 200 Employee
-
Microsoft Technical Engineer
-
May 2016 - Feb 2017
- Service engineer for Microsoft's internal 'TechLink' (employee service desk)- Developed skills in troubleshooting and repair of numerous Microsoft software systems - Developed problem solving and trouble shooting skills in hardware and software systems- Basic trainer in Microsoft Office (advanced office user)- Daily analytical problem solving challenges- Consistently great feedback from customers and management alike- Delivered frequent large presentations (20+ attendees) and trainings
-
-
-
Propaganda Promotions Ltd
-
United Kingdom
-
Events Services
-
1 - 100 Employee
-
Propaganda Dublin City Manager
-
Nov 2012 - Jun 2014
- I was responsible for all marketing and staffing for our weekly events and promotional work. I maintained budgets, payroll and managed a group of roughly 10.- I was the event manager on site for all our weekly events of up to 1500 patrons, with responsibility for crowd safety, operation logistics and overall success of our events.- I was responsible for our social media management, successfully growing our channels to over 25,000 subscribers/likes and cultivating our engagement into successful marketing streams.
-
-
-
UCD Students' Union (UCDSU)
-
Ireland
-
Higher Education
-
1 - 100 Employee
-
Deputy President / Campaigns & Communications Officer
-
Jun 2011 - Jul 2012
- Mobilised 5000+ students from UCD, whilst playing a leading role a National Taskforce of USI to successfully campaign against proposed large increases in the Student Contribution Fee- Led efforts to focus large, organised student participation to support the campaign for Equal Marriage.- Overhauled digital communication between the SU and the student body through a series of new engagement initiatives, including being awarded Website of the year in National Student Media Awards- Led a large-scale grassroots recruitment campaign to bring new voice into the SU, successfully recruiting an unprecedented number of representatives (>150) from all faculties of the University
-
-
-
MCD Productions
-
Media Production
-
1 - 100 Employee
-
Promotions
-
Feb 2010 - Nov 2011
My responsibilities here included general promotion, from handing out flyers and comps, to designing promotional strategy.
-
-
Education
-
University College Dublin
Bachelor Business and Law, Business / Law -
Terenure College / Institute Of Education
Leaving Cert