Brendan Lacey

Onboarding, Engagement and Readiness Team Lead @ Microsoft at RECRUITERS
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Onboarding, Engagement and Readiness Team Lead @ Microsoft
      • Oct 2017 - Present

      - Responsible for productivity onboarding, I curate and deliver bi-weekly onboarding training for Western Europe (EMEA) new hires, which is praised as both fitting business needs and creating a positive reinforcement and day one experience for new hires.- Working from my own initiative, I drove and designed a series of on-demand digital onboarding resources, which enabled a seamless process transition for the business during the Covid-19 crisis.- Lead the productivity piece (onboarding training, hardware procurement, business engagement) as part of a small project team of a new business expansion, which supported the business to grow successfully by >900 employees in two years.- Delivered a range of user experience focus projects as lead, on time, and with strong feedback on user engagement and feedback loop through process.

    • Ireland
    • Information Technology & Services
    • 100 - 200 Employee
    • Microsoft Technical Engineer
      • May 2016 - Feb 2017

      - Service engineer for Microsoft's internal 'TechLink' (employee service desk)- Developed skills in troubleshooting and repair of numerous Microsoft software systems - Developed problem solving and trouble shooting skills in hardware and software systems- Basic trainer in Microsoft Office (advanced office user)- Daily analytical problem solving challenges- Consistently great feedback from customers and management alike- Delivered frequent large presentations (20+ attendees) and trainings

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Propaganda Dublin City Manager
      • Nov 2012 - Jun 2014

      - I was responsible for all marketing and staffing for our weekly events and promotional work. I maintained budgets, payroll and managed a group of roughly 10.- I was the event manager on site for all our weekly events of up to 1500 patrons, with responsibility for crowd safety, operation logistics and overall success of our events.- I was responsible for our social media management, successfully growing our channels to over 25,000 subscribers/likes and cultivating our engagement into successful marketing streams.

    • Ireland
    • Higher Education
    • 1 - 100 Employee
    • Deputy President / Campaigns & Communications Officer
      • Jun 2011 - Jul 2012

      - Mobilised 5000+ students from UCD, whilst playing a leading role a National Taskforce of USI to successfully campaign against proposed large increases in the Student Contribution Fee- Led efforts to focus large, organised student participation to support the campaign for Equal Marriage.- Overhauled digital communication between the SU and the student body through a series of new engagement initiatives, including being awarded Website of the year in National Student Media Awards- Led a large-scale grassroots recruitment campaign to bring new voice into the SU, successfully recruiting an unprecedented number of representatives (>150) from all faculties of the University

    • Media Production
    • 1 - 100 Employee
    • Promotions
      • Feb 2010 - Nov 2011

      My responsibilities here included general promotion, from handing out flyers and comps, to designing promotional strategy.

Education

  • University College Dublin
    Bachelor Business and Law, Business / Law
    2008 - 2017
  • Terenure College / Institute Of Education
    Leaving Cert
    2001 - 2008

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