Kosta Pagoniou
Head Of ICT at ELTHAM College (Australia)- Claim this Profile
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Bio
Milan Maricic
Kosta's creative thinking, expertise, positive can-do attitude and drive as an I.T professional made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect towards his employers stakeholders and clients alike. Kosta is enthusiastic, personable and an exceptional networker. His strengths in leadership, staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications makes Kosta a valuable contributor to any situation or team.
Brendan Baseggio
Kosta is a unique IT Manager with a remarkable even temperament and ability to inspire the best in his staff. In addition, he is very adaptable to any problem requirements and can adjust his approach to get the results needed for any business. The ability to not get bogged down on an issue and sense the right point to escalate an issue is rare in IT Management roles, and Kosta is the best I have met. I can highly recommend Kosta for any IT Management role.
Milan Maricic
Kosta's creative thinking, expertise, positive can-do attitude and drive as an I.T professional made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect towards his employers stakeholders and clients alike. Kosta is enthusiastic, personable and an exceptional networker. His strengths in leadership, staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications makes Kosta a valuable contributor to any situation or team.
Brendan Baseggio
Kosta is a unique IT Manager with a remarkable even temperament and ability to inspire the best in his staff. In addition, he is very adaptable to any problem requirements and can adjust his approach to get the results needed for any business. The ability to not get bogged down on an issue and sense the right point to escalate an issue is rare in IT Management roles, and Kosta is the best I have met. I can highly recommend Kosta for any IT Management role.
Milan Maricic
Kosta's creative thinking, expertise, positive can-do attitude and drive as an I.T professional made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect towards his employers stakeholders and clients alike. Kosta is enthusiastic, personable and an exceptional networker. His strengths in leadership, staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications makes Kosta a valuable contributor to any situation or team.
Brendan Baseggio
Kosta is a unique IT Manager with a remarkable even temperament and ability to inspire the best in his staff. In addition, he is very adaptable to any problem requirements and can adjust his approach to get the results needed for any business. The ability to not get bogged down on an issue and sense the right point to escalate an issue is rare in IT Management roles, and Kosta is the best I have met. I can highly recommend Kosta for any IT Management role.
Milan Maricic
Kosta's creative thinking, expertise, positive can-do attitude and drive as an I.T professional made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect towards his employers stakeholders and clients alike. Kosta is enthusiastic, personable and an exceptional networker. His strengths in leadership, staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications makes Kosta a valuable contributor to any situation or team.
Brendan Baseggio
Kosta is a unique IT Manager with a remarkable even temperament and ability to inspire the best in his staff. In addition, he is very adaptable to any problem requirements and can adjust his approach to get the results needed for any business. The ability to not get bogged down on an issue and sense the right point to escalate an issue is rare in IT Management roles, and Kosta is the best I have met. I can highly recommend Kosta for any IT Management role.
Credentials
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Prince2 Foundation
AXELOS Global Best PracticeDec, 2014- Oct, 2024 -
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeApr, 2014- Oct, 2024
Experience
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ELTHAM College (Australia)
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Australia
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Education Administration Programs
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1 - 100 Employee
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Head Of ICT
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May 2022 - Present
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Our Lady Of Sion College
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Australia
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Primary and Secondary Education
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1 - 100 Employee
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ICT Manager
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Jan 2017 - Apr 2022
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Systima
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Service Delivery Manager
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May 2016 - Dec 2016
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ICT Manager at Box Hill High School
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Apr 2005 - Apr 2016
As part of this role my position is to manage and be accountable for all facets of IT Service and Operations for the delivery of the ICT System for 1200 plus users and 1000 plus end-user devices. In summary my role is to lead technology in the organisation with cost-effective technology solutions. Providing strategic leadership to senior management on developing a highly innovative and future focused IT function with recommendations for the improvement of ICT infrastructure, system, processes and policies. Manage a highly effective Service Desk function and team to deliver results and outcomes with the implementation of internal projects ensuring they are properly scoped, planned, implemented and transferred to business as usual. ▪ Oversee implementation of new systems ▪ Design and planning to support continual growth of the ICT environment ▪ Managed ICT projects through their lifecycle ▪ Establish and maintain relevant procedures, protocols and documentation for all IT Operations and projects. ▪ Team management and leadership ▪ Provide support for all infrastructure including application support, design and implementation ▪ Budget management ▪ Vendor and contract management and negotiation ▪ Stakeholder management and relationship building ▪ Management and support of a BYOD environment
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Paragon IT
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Network Engineer
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May 2001 - Apr 2005
* Technical Support for Schools Program (TSSP) to seven Department of Education and Early Childhood Development (DEECD) schools * Provide support to all IT Operations within the organisations * Provided Systems and Network administration to schools * Provide IT Service Desk support * Application support * System design and development * Budget planning and forecast projections * Technical Support for Schools Program (TSSP) to seven Department of Education and Early Childhood Development (DEECD) schools * Provide support to all IT Operations within the organisations * Provided Systems and Network administration to schools * Provide IT Service Desk support * Application support * System design and development * Budget planning and forecast projections
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Technical Support Engineer
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Jan 2000 - May 2001
* Ordering of Point of Sales (POS) equipment * Configuration and setup of POS for clients * Onsite installation of POS system for clients * Onsite training for clients * Phone, remote and onsite service and support for clients * Ordering of Point of Sales (POS) equipment * Configuration and setup of POS for clients * Onsite installation of POS system for clients * Onsite training for clients * Phone, remote and onsite service and support for clients
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Education
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1997 - 1999
Swinburne University of Technology
Diploma of Information Technology -
1990 - 1995
Marcellin College
Victorian Certificate of Education (VCE)
Community
