Experience

NCS Group Australia

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Principal Digital Project Manager / Product Delivery Lead

  • Jul 2017 - Present

  Sydney, Australia As a Principal Project Manager at a global technology consultancy I lead and mentor project managers while fostering process improvements and cultivating an effective working environment. My expertise lies in the successful delivery of both native mobile apps and web-based products, which I have done across a diverse range of clients encompassing both the Government and private sectors. Notable industries include travel and airlines, mining and financial services such as banking and… Show more As a Principal Project Manager at a global technology consultancy I lead and mentor project managers while fostering process improvements and cultivating an effective working environment. My expertise lies in the successful delivery of both native mobile apps and web-based products, which I have done across a diverse range of clients encompassing both the Government and private sectors. Notable industries include travel and airlines, mining and financial services such as banking and superannuation. Building cross-functional teams, I employ lean product principles and agile delivery methodologies, including SCRUM and KANBAN, to optimise project value while adhering to budgetary constraints and meeting release commitments. I was originally employed by Outware Mobile, a subsidiary of Melbourne IT, and I have actively contributed to its transformation firstly into Arq Group and, more recently, NCS Australia. Today, my responsibilities extend beyond project management, as I focus on mentoring, developing talent, building a positive workplace culture and enhancing operational practices to ensure our broad range of projects reach their full potential. Show less



Hostplus

• Australia
• Financial Services
• 200 - 300 Employee

• Principal Digital Delivery Lead

  • Mar 2023 - Jun 2023

  Melbourne, Victoria, Australia



ConocoPhillips

• United States
• Oil and Gas
• 700 & Above Employee

• Principal Digital Product and Delivery Lead

  • Sep 2022 - Feb 2023

  Brisbane, Queensland, Australia Driving both the product outcomes and delivery requirements of critical safety improvements by centralising and digitising manual processes spread across multiple systems.



Big Red Group

• Australia
• Software Development
• 1 - 100 Employee

• Principal Digital Delivery Lead

  • Mar 2022 - Sep 2022

  Sydney, New South Wales, Australia Digital and organisational transformation as part of the re-platforming of the entire tech stack for BRG across multiple business systems.



Qantas

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Senior Digital Project Manager (Contractor via Arq Group)

  • Apr 2021 - Mar 2022

  Sydney, New South Wales, Australia Delivering business critical applications in order to increase self-service options across various parts of the customer journey in response to the global pandemic. This included both mobile and web applications.



Aware Super

• Australia
• Financial Services
• 700 & Above Employee

• Senior Agile Project Manager (Contractor via Arq Group)

  • Oct 2019 - Apr 2021

  Sydney, Australia Working in a fully cross-function agile squad delivering high value features on the award winning Aware Super mobile application.



Qantas

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Digital Product Owner (Contractor via Arq Group)

  • Apr 2018 - Oct 2019

  Sydney, Australia Delivering a range of digital products in both the mobile application and web, including: - First chatbot on qantas.com - In-app messaging - Deflection from phone to in-app messaging (channel shift) - Chatbot on Facebook Messenger - Travel app features, including check-in expansion and baggage



Citi

• United States
• Financial Services
• 700 & Above Employee

• Digital Project Manager (Contractor via Outware)

  • Sep 2017 - Apr 2018

  Sydney, Australia Navigating a complex stakeholder landscape to deliver a white label credit card application for Citi and it's client, which had to be completed to strict deadlines due to the migration of all customers from one financial institution to another.



Sydney Water

• Australia
• Utilities
• 700 & Above Employee

• Digital Project Manager (Contractor via Outware)

  • Jul 2017 - Sep 2017

  Sydney, Australia Complex collaboration project across six Government Agencies to deliver a real time incident ‘dashboard’ in order to meet statutory reporting and response obligations for issues such as large scale water contamination issues.



Global Infrastructure Hub

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Technology Product Manager

  • Jul 2016 - Jun 2017

  Sydney, Australia Sole responsibility for developing and implementing a digital strategy, culminating in a mobile responsive web-platform, for the Global Infrastructure Hub, a not-for-profit organisation formed by the G20, with the goal of increasing infrastructure investment opportunities around the world. Worked with a wide variety of stakeholders, including senior management, partners and infrastructure practitioners and championed a user-centred design approach in order to ensure the strategy and… Show more Sole responsibility for developing and implementing a digital strategy, culminating in a mobile responsive web-platform, for the Global Infrastructure Hub, a not-for-profit organisation formed by the G20, with the goal of increasing infrastructure investment opportunities around the world. Worked with a wide variety of stakeholders, including senior management, partners and infrastructure practitioners and championed a user-centred design approach in order to ensure the strategy and platform would support both business needs and users alike. The 'Knowledge Platform', which bought together the various digital tools and services that the GI Hub developed in order to connect the private, public and multilateral sectors, was delivered on time and within the allocated budget. Show less



NSW Department of Planning and Environment

• Australia
• Government Administration
• 700 & Above Employee

• Team Leader - Innovation

  • Mar 2014 - Jun 2016

  Sydney, Australia Managed a team with responsibility for the delivery of multiple digital planning projects including the award winning Interactive Buildings (AC&E Awards, Data Visualisation 2016) Local Insights, Application Tracking and the Electronic Housing Code. Advocated new working methodologies, including agile, lean and user-centred design practices, notably for the development of an online application lodgement system, in order to achieve better outcomes and deliver projects with limited… Show more Managed a team with responsibility for the delivery of multiple digital planning projects including the award winning Interactive Buildings (AC&E Awards, Data Visualisation 2016) Local Insights, Application Tracking and the Electronic Housing Code. Advocated new working methodologies, including agile, lean and user-centred design practices, notably for the development of an online application lodgement system, in order to achieve better outcomes and deliver projects with limited resources.

• Senior Project Officer

  • Jan 2013 - Feb 2014

  Sydney, Australia Headed up a team responsible for the delivery of councils on to a statewide electronic planning system. Fundamentally reviewed the delivery process, introducing collaborative tools such as Confluence OnDemand, in order to increase efficiencies and taking the project from 10 councils when I joined to 120 by June 2015.

• Project Officer

  • Aug 2012 - Dec 2013

  Sydney, Australia Following immigration to Australia I was employed as a consultant to undertake system testing on the Electronic Housing Code (EHC). Working on my own initiative I developed my own methodology to comprehensively review the system and made a number of recommendations that were subsequently put into production.



Scott Brownrigg

• United Kingdom
• Architecture and Planning
• 100 - 200 Employee

• Associate

  • Aug 2010 - Dec 2011

  Scott Brownrigg Promoted to part of the management team of the company where I was also responsible for winning new business and managing budgets for large scale, multi-million dollar projects. Key contributing member of the team that won the coveted Royal Town Planning Institute Small Planning Consultancy of the Year in 2010.

• Senior Planner

  • Feb 2008 - Aug 2010

  London, United Kingdom Working as lead consultant or as part of a wider project team in order to deliver complex multi-million pound projects within a busy central London planning and architectural consultancy. Required analysis of complex issues, articulating the problems and opportunities and proposing solutions as well as negotiating with a wide range of stakeholders, including clients, councils, agencies and pressure groups.



GB Planning

• Director

  • Sep 2009 - Dec 2011

  London, United Kingdom In response to the GFC, Scott Brownrigg was forced to implement resourcing cut backs across the company. Myself and three colleagues put forward a successful proposal to collectively reduce our working hours rather than make a position redundant. Having voluntarily reduced my hours to three days a week I used the additional time to set up my own consultancy. Although I returned to full employment by early 2010 I continued to operate the business profitably until emigrating to Australia… Show more In response to the GFC, Scott Brownrigg was forced to implement resourcing cut backs across the company. Myself and three colleagues put forward a successful proposal to collectively reduce our working hours rather than make a position redundant. Having voluntarily reduced my hours to three days a week I used the additional time to set up my own consultancy. Although I returned to full employment by early 2010 I continued to operate the business profitably until emigrating to Australia in 2011. Show less



Guildford Borough Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Senior Planner

  • Oct 2004 - Feb 2008

  Managing a small team within a busy Development Control section that was responsible for determining a wide variety of planning applications within statutory time frames. Required to negotiate effectively with a range of stakeholders that often had conflicting positions in order to reach an acceptable outcome.

• Planner

  • Nov 2002 - Oct 2004

  Working as part of a team but responsible for large individual case-load that required me to be self-organised and manage my time effectively in order to ensure that statutory deadlines were achieved. Key member of the team that championed the original Planning Portal project, working to ensure that council business processes could meet new digital requirements.



Swindon Borough Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Transport Planning Technician

  • Jan 1999 - Feb 2001

  Part of a team responsible for formulating and implementing transport policy within the region.