Implementation Manager

• Jun 2022 - Present

Lead Software Developer & Implementation Manager

• Sep 2019 - Jul 2022

Role• Lead a team of developers responsible for designing, developing, testing, deploying, and supporting an integrated tax processing software package used by the Ontario Ministry of Finance (MOF) to administer provincial benefit and tax programs Notable Projects• Led a team of 8 developers in the re-design of software used by the Ontario Ministry of Finance to administer a provincial child dental program, converting over 30,000 applicants from a legacy system, resulting in a reduction of overall renewal processing time from approximately 40 hours to 2 hours• Developed an online portal for a province-wide housing benefit program administered by the Ontario Ministry of Finance, to allow eligible residents to submit their applications and renewals online• Adapted existing software in response to the COVID-19 pandemic to allow for relief measures to be applied to multiple provincial benefit programs, most commonly to ensure recipients did not experience any interruptions in their monthly benefit payments

Software Developer & Implementation Consultant

• Aug 2016 - Aug 2019

Role• Work on-site with the client at the Ontario Ministry of Finance to implement a commercial off-the-shelf, integrated tax processing software package in a consulting and software development role • Develop additional functionality for the software within VB.NET, using design sessions with the client to understand business processes, to provide customized solutions that meet their needs• Create and maintain reports by writing optimized SQL queries, providing MOF and external Government Agencies with financial information on various tax statutes and benefit initiatives • Provide production support once software has been implemented by debugging code to identify and resolve issues to maintain the integrity and efficiency of the software Notable Projects• Re-designed software used by the Ontario Ministry of Finance to administer a provincial benefit program providing low-income seniors with a monthly top-up payment, resulting in a reduction of overall monthly processing time for the 700,000+ applicants by 66%• Led the design and development of software used by the Ontario Ministry of Finance to perform income verification for a new provincial benefit program that provides eligible low-income seniors with access to free routine dental care

Associate

• Jul 2014 - Apr 2015

Summer Analyst

• May 2013 - Aug 2013

Accounting Intern

• May 2012 - Aug 2012

Summer Associate

• May 2011 - Aug 2011