Sr. Software Test Engineer at CMS

• Jun 2015 - Present

- CMS - VCS Project - (Centers for Medicare and Medicaid Services) - Joint project with Booz Allen Hamilton - SAFe - Scaled Agile Framework project - Render extensive software engineering services across remote locations, which involve the following: - Development and regular updates of user acceptance testing (UAT) scripts for multiple applications that integrate various functionalities; - Validation and UAT of multiple systems within a multichannel… Show more - CMS - VCS Project - (Centers for Medicare and Medicaid Services) - Joint project with Booz Allen Hamilton - SAFe - Scaled Agile Framework project - Render extensive software engineering services across remote locations, which involve the following: - Development and regular updates of user acceptance testing (UAT) scripts for multiple applications that integrate various functionalities; - Validation and UAT of multiple systems within a multichannel contact center environment including Commercial Off-The-Shelf (COTS) desktop, web chat, computer telephony integration (CTI), and interactive voice response (IVR); and - Manual assessment of web chat software and customer relationship management (CRM) application integration encompassing NextGeneration Desktop (NGD) and MyMedicare.gov. - Coordinate and lead efficient daily standup scrum meetings by using agilepokerclock.com. - Create, monitor, and facilitate the use of reporting tools (i.e. Burndown Charts) within Axosoft for Sprints. - Empower self-organization within the IV & V Team that results in deliverables being met within schedule. - Participate in Change Control Board (CCB) meetings and provide feedback on priorities set on user stories. - Generate training documents concerning specific areas of testing requirements. - Participated in developing attribute data mapping dictionary for reporting purposes. - Determine testing approaches and map to test cases by conducting reviews and analysis of system requirements, which include use cases, system resource specifications, and other system documentation. - Automate regression scripts with Selenium and PyCharm. - Tested applications on various mobile platforms (iOS, iPad, and Droid). Show less - CMS - VCS Project - (Centers for Medicare and Medicaid Services) - Joint project with Booz Allen Hamilton - SAFe - Scaled Agile Framework project - Render extensive software engineering services across remote locations, which involve the following: - Development and regular updates of user acceptance testing (UAT) scripts for multiple applications that integrate various functionalities; - Validation and UAT of multiple systems within a multichannel… Show more - CMS - VCS Project - (Centers for Medicare and Medicaid Services) - Joint project with Booz Allen Hamilton - SAFe - Scaled Agile Framework project - Render extensive software engineering services across remote locations, which involve the following: - Development and regular updates of user acceptance testing (UAT) scripts for multiple applications that integrate various functionalities; - Validation and UAT of multiple systems within a multichannel contact center environment including Commercial Off-The-Shelf (COTS) desktop, web chat, computer telephony integration (CTI), and interactive voice response (IVR); and - Manual assessment of web chat software and customer relationship management (CRM) application integration encompassing NextGeneration Desktop (NGD) and MyMedicare.gov. - Coordinate and lead efficient daily standup scrum meetings by using agilepokerclock.com. - Create, monitor, and facilitate the use of reporting tools (i.e. Burndown Charts) within Axosoft for Sprints. - Empower self-organization within the IV & V Team that results in deliverables being met within schedule. - Participate in Change Control Board (CCB) meetings and provide feedback on priorities set on user stories. - Generate training documents concerning specific areas of testing requirements. - Participated in developing attribute data mapping dictionary for reporting purposes. - Determine testing approaches and map to test cases by conducting reviews and analysis of system requirements, which include use cases, system resource specifications, and other system documentation. - Automate regression scripts with Selenium and PyCharm. - Tested applications on various mobile platforms (iOS, iPad, and Droid). Show less

Freelance Web Designer

• Apr 2005 - Present

We provide website design services for Small Business and Non-Profit Organizations. Contact us for a free consultation and to learn more about our past portfolio of work. We provide website design services for Small Business and Non-Profit Organizations. Contact us for a free consultation and to learn more about our past portfolio of work.

Sr. Quality Assurance Specialist at USDA - United States Department of Agriculture

• May 2014 - Jun 2015

Technical Router/ IT Helpdesk Administrator

• Sep 2013 - May 2014

Quality Assurance Analyst

• Mar 2011 - May 2014

Bank Manager, AVP

• May 2000 - Dec 2009

Senior Sales Associate

• Oct 1999 - Apr 2000

Senior Customer Service Representative

• Dec 1998 - Aug 1999

Customer Service Representative

• Dec 1998 - Aug 1999