Experience

Cloud Consultancy Digitalization & Security

• Saudi Arabia
• Information Technology & Services
• 1 - 100 Employee

• Access Management Specialist

  • Dec 2021 - Present

  As an Access Management Specialist, I am responsible for overseeing the implementation of PAM, IAM, and MFA solutions to enhance security and prevent unauthorized access. My role involves coordination with internal departments for seamless integration, user training on Access Management utilization, and regular reporting on project compliance to higher management. I am also a contributor to the GRC Team, ensuring Access Management compliance through auditing reports and participation. My key responsibilities include creation and deployment of comprehensive cybersecurity policies, handling day-to-day tasks, and resolving critical Access Management issues. I am instrumental in reducing security risks through effective Access Management implementation and compliance with organizational policies and regulations. Key Accomplishments: ► Implemented secure PAM, IAM, and MFA solutions for effective access control ► Trained users to reduce risk of security breaches through proper Access Management utilization ► Streamlined internal department integration with Access Management for efficient system functioning ► Ensure compliance with organizational policies and regulations through regular reports to higher management ► Contribution to GRC Team compliance through necessary reporting for auditing purposes ► Decreased risk of security breaches through creation and deployment of comprehensive cybersecurity policies ► Resolved critical Access Management issues efficiently to maintain smooth system operation. Show less



Dolf Technologies Co Ltd Saudi Arabia| شركة دلف لتقنية المعلومات المحدودة، المملكة العربية السعودية

• Saudi Arabia
• E-Learning Providers
• 1 - 100 Employee

• System Analyst

  • Dec 2020 - Nov 2021

  Equipped with IT capacities, I am accountable for monitoring all facets of IT and computer systems operations, such as server hardware, software, and operating systems. Also, I implement systems, policies, and procedures to secure set goals and objectives. Additionally, I ensure proper security of data, network access, and backup systems. Using analytical expertise, I conduct audits of systems and evaluate outcomes. Known for management aptitude, I direct IT assets management that includes software and hardware domains, digital assets, and cloud services. Key Accomplishments: ► Utilized technical acumen to effectively deploy hybrid-cloud IT Infrastructure for head office and multiple offshore branches per business needs and requirements. Directed product development and configured and tested feasible solutions. ► Performed an integral role in applying IT Policies and Procedures for offering clarity to all employees regarding proper resolution of all cyber threats and risks while also ensuring an efficient and consistent flow of operations. Prepared project feasibility and cost reports. ► Launched cutting-edge employee monitoring system to automatically assess and remain up-to-date about employee productivity. ► Leveraged JIRA software to formulate test environment to enable well-managed workflow mapping and issue tracking ability of different agile projects. Show less



Laundryeen

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator & Analyst

  • Oct 2020 - Dec 2020

  Leveraging my in-depth system administration capabilities, I was entrusted with the responsibility of conducting multiple duties that included acting as first point of contact for communicating with new and existing clients/leads. For optimum results, I created project timelines to facilitate clear direction and priorities. Using coordination skills, I also liaised with development team to monitor and provide IT solutions for android app development. Moreover, I also trained and directed team members to identify and troubleshoot complex IT system issues while also enhancing team’s technical understanding. Additionally, I was also tasked with tracking performance of IT systems to determine cost and productivity levels and submitted recommendations for improving IT infrastructure. I was also known for developing solutions for IT needs by assessing business requirements while liaising with key stakeholders across organization. Key Accomplishments: ► Employed agile model to implement JIRA environment for software development team while also creating workflows. ► Built effective communication hierarchy between top management and application development department. Show less



Armas Company Limited

• Ad Dammām, Eastern, Saudi Arabia

• Senior System Administrator

  • Jun 2018 - Oct 2020

  As a Senior System Administrator, I executed various operations, such as ensuring system high availability, overseeing on-premises servers, and directing active directory and exchange server management. Applied better arrangement skills, I handled Exchange Server Mailbox Database to verify correct mailbox database information, including mail flow, mailboxes, and archives. Leveraging management skills, I supervised network security management to confirm protection of system network and data from breaches, intrusions, and other threats. Optimized process of information availability to users per set standards. Remained proactive and stayed updated with software updates and certified regular backups of servers and production systems. Moreover, I leveraged combination of maintenance applications and backup applications to monitor and execute periodic maintenance of all servers and user systems. I was also known for designing accurate and detailed technical drawings using CADD Software and 3D Software. Key Accomplishments: ► Presented end-products to clients by reviving 3D modeling as per requirements to generate notable cost savings and reduce time. ► Revamped company’s website to increase traffic, generate more leads, and add functionality to improve user experience. ► Networked with SAP Partner for launching SAP Business One solution to automate key business functions. ► Established a remote working environment for all head office employees during the pandemic period, including employee monitoring system. ► Utilized centralized model to redesign IT infrastructure for delivering IT solutions and services to employees and clients. ► Executed Project Process Workflow for projects team to improve performance and achieve tangible project outcomes. Show less



Rowad Al Etihad Information Technology Co. Ltd.

• • Jun 2014 - Jun 2018

  During this role, I was entrusted with conducting all aspects of Mailbox database management and windows server and exchange server installation, configuration, and administration. Commended for completing the task of deploying active directory to organize company's users and computer networking system. Also, I performed database management to assess data and fulfill necessary conditions throughout entire data lifecycle. Playing a supporting role, I assisted with data and mailbox backup and archiving. Actively monitored servers and systems backups configuration and management while also contributing to NAS configuration, access management, and maintenance. Furthermore, I led Group policy deployment and management. I was also known for identifying servers, systems, and user-level issues and carrying out technical troubleshooting on respective problems. Moreover, I managed firewall appliance configuration and maintenance. Additionally, I deployed and handled endpoint security to safeguard company devices utilized by employees for work purposes. Key Accomplishments:► Executed RAID configuration method to enhance performance and protect company data while confirming timely maintenance of device.► Utilized JIRA to review and troubleshoot technical documentation while also tracking daily workflow using JIRA portal. Show less

• • Oct 2012 - Jun 2014

  During this role, I completed different IT support functions using different operating systems, including Microsoft Windows XP, 7, and 8. Also, I developed technical reports, excel spreadsheets, and presentations using Microsoft Office 2003, 2007, and 2010, and 2013. Key Accomplishments:► Installed and configured network and peripheral devices, such as network printers, scanners, photocopiers, and multifunction devices.► Known as dynamic IT Technical Support for successfully managing day-to-day user-level troubleshooting. Show less



Rowad Al Khaleej International Schools

• Saudi Arabia
• Education Administration Programs
• 1 - 100 Employee

• IT Technical Support

  • Sep 2011 - Oct 2012

  During this role, I delivered technical support to end-users for mitigating all computer issues and ensuring client satisfaction. Moreover, I identified effective resolution by troubleshooting and analyzing Hardware and software problems. I also showcased in-depth technical expertise by monitoring servers, including creating backups as necessary. Key Accomplishments: ► Managed file sharing system to enable communicating project files with senior management and team members. ► Monitored all aspects of network security, including access control, virus and antivirus software, application security, and network analytics. Show less