Alice Lu
Business Planning & Sales Manager at JCB International Co., Ltd.- Claim this Profile
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English Full professional proficiency
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Japanese Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Korean Elementary proficiency
Topline Score
Bio
Credentials
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Agile PM®︎ Practitioner
APMG InternationalApr, 2022- Nov, 2024 -
AgilePM® Foundation
APMG InternationalFeb, 2022- Nov, 2024 -
Professional Diploma in UX Design
UX Design InstituteOct, 2021- Nov, 2024 -
Professional Interior Design Course
British College of Interior DesignJan, 2021- Nov, 2024 -
Fundamentals of digital marketing
Google Digital UnlockedAug, 2020- Nov, 2024 -
PRINCE2® 2017 Foundation & Practitioner
AXELOS Global Best PracticeNov, 2019- Nov, 2024 -
Japan Credit Card Debt Management Certification
Japan Consumer Credit AssociationOct, 2015- Nov, 2024 -
Japan Persona lInformation Management Certification
Japan Consumer Credit AssociationAug, 2014- Nov, 2024 -
Bookkeepers Certification 3rd Level
Japanese chamber of commerce and industry
Experience
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JCB International (Europe) Ltd.
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United Kingdom
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Financial Services
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1 - 100 Employee
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Business Planning & Sales Manager
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May 2018 - Present
■ About JCB JCB is the only Japan based global payment brand who provides unparalleled experiences for our partners. For our 140+ million cardmembers in 24+ countries, JCB International Europe and its 6 branches in UK, Germany, Austria, Italy, France and Spain, aim to expand our acceptance network in the Europe. ■ My Role As Manager, I oversee a team of Business Analysts and support General Managers, Account Managers, and Sales Team to achieve targets. Further, I play an integral part in the development of business strategies, Key Performance Indicators (KPIs), and marketing initiatives to build brand awareness across Europe. Part of this includes formulating reports detailing the weekly/monthly/quarterly and half term activity result of the whole European market including sales statistics, card member usage analysis, and major achievement with key partners. While serving as Business Planning & Sales Manager, I host meetings with potential partners, facilitate negotiations with the top acquiring partners with a focus in the SEPA market, and maintain positive relationships with our existing partners. This also includes ensuring that our partners comply with new regulations such as GDPR, PSD2, AML, and Brexit. Additionally, I solve all other authorization/settlement related issue. ■ Key Contributions • Improved payment product acceptance at 100,000+ stores and 10,000+ ATMs in Europe by onboarding new acquiring partners from establishing system connections, contract signing, product release, and usage promotion. • Increased the merchant acceptance of JCB card in Europe.
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JCB／株式会社ジェーシービー
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Financial Services
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100 - 200 Employee
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Assistant Vice President │Asia Market Specialist │International Sales & Marketing Supervisor
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Jan 2014 - Apr 2018
■ My Role In my role as Supervisor and Asia Market Specialist, I collaborated with major banks across East Asia and Southeast Asia to increase the volume of credit cards they were issuing, ensuring that the department achieved annual targets (issuing and sales). In order to do this, I developed the annual marketing strategy for each territory/market. This included calculating budgets and creating marketing content (social media and online). This role had a partner-facing aspect and an area of creativity. I often travelled to major Asian countries to meet, acquire, and onboard partners. I would then collaborate with our partners to develop new products. ■ Key Contributions • Increased card-member base by developing 30+ new card products and issuing 1,000,000 (1M) cards in seven markets with 50+ major issuing banks (Korea, Taiwan, Thailand, Vietnam, Myanmar, Hong Kong, and Mongolia).
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Itochu Food Co., Ltd.
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Tokyo, Japan
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Business Planning Department Team Member
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Apr 2011 - Dec 2013
■ About Itochu Food Itochu Food is a liquor and food wholesaler which deals with more than 4,000 manufacturers and delivers about 500,000 items to about 1,000 retailers across in Japan. ■ My Role Throughout my time in this role, I was mainly responsible for corporate planning, product development, inventory management, and project coordination to establish outsourced operations in Vietnam and a new subsidiary in China. ■ Key Contributions • Established a new subsidiary in China and developed the corporate rules and administration operations by collaborating with expatriates and a global law firm. • Planned the business outsourcing to Vietnam including documenting the operation process, preparing the training material and the final presentation to the service provider. • Coordinated inventory for 200+ products across 10 distribution centres, which provided distribution to 5,000+ convenience stores in western Japan.
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Education
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National Taipei University
Bachelor of Business Administration & Management, Business, Management, Marketing, and Related Support Services -
2008 - 2009
Meiji University
Marketing & Logistics, Logistics, Materials, and Supply Chain Management -
2020 - 2021
Glasgow Caledonian University
Professional Diploma in User Experience Design, Web Page, Digital/Multimedia and Information Resources Design
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