Trisha Lane
General Manager at San Francisco Electric Tour Company - Segway Tours- Claim this Profile
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Bio
Chelsea McKenzie Roberts
I had the pleasure of working with Trisha for over 4 years and I cannot say enough about her. I hired her for her honest and positive personality. Little did I know, she would stay with the company long after I was gone, and I had the pleasure of watching her grow into one of the most incredible leaders I've ever worked with. Trisha always leads by example, never loses her cool, and is a problem solver She speaks to clients and coworkers with kindness and respect. Her smile can light up any room, and she is one of the most capable women I've ever met. Anyone would be lucky to have her on their team, and I hope I get an opportunity to work with her again someday.
Chelsea McKenzie Roberts
I had the pleasure of working with Trisha for over 4 years and I cannot say enough about her. I hired her for her honest and positive personality. Little did I know, she would stay with the company long after I was gone, and I had the pleasure of watching her grow into one of the most incredible leaders I've ever worked with. Trisha always leads by example, never loses her cool, and is a problem solver She speaks to clients and coworkers with kindness and respect. Her smile can light up any room, and she is one of the most capable women I've ever met. Anyone would be lucky to have her on their team, and I hope I get an opportunity to work with her again someday.
Chelsea McKenzie Roberts
I had the pleasure of working with Trisha for over 4 years and I cannot say enough about her. I hired her for her honest and positive personality. Little did I know, she would stay with the company long after I was gone, and I had the pleasure of watching her grow into one of the most incredible leaders I've ever worked with. Trisha always leads by example, never loses her cool, and is a problem solver She speaks to clients and coworkers with kindness and respect. Her smile can light up any room, and she is one of the most capable women I've ever met. Anyone would be lucky to have her on their team, and I hope I get an opportunity to work with her again someday.
Chelsea McKenzie Roberts
I had the pleasure of working with Trisha for over 4 years and I cannot say enough about her. I hired her for her honest and positive personality. Little did I know, she would stay with the company long after I was gone, and I had the pleasure of watching her grow into one of the most incredible leaders I've ever worked with. Trisha always leads by example, never loses her cool, and is a problem solver She speaks to clients and coworkers with kindness and respect. Her smile can light up any room, and she is one of the most capable women I've ever met. Anyone would be lucky to have her on their team, and I hope I get an opportunity to work with her again someday.
Experience
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San Francisco Electric Tour Company - Segway Tours
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United States
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Travel Arrangements
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1 - 100 Employee
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General Manager
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Jan 2022 - Present
Production Management -business development/expansion, organized custom events for large private groupsFacilities/Maintenance Management - Oversaw four locations, lead procurement process & repairs.HR Management- Hired, trained, evaluated, promoted, terminated, scheduled, and processed payroll. Monitored/motivated large staff & set reasonable goals.Implemented policies & safety procedures to reduce/eliminate incidences, & customer complaints.Networking - Attended industry lunches, conferences and trade shows to maintain knowledge & network.Marketing Management - Prepared contracts for 3rd party organizations/vendors for corporate sales of products. Lead social media campaigns.Account Management - Forecasted revenues, budget planned, maintained inventory and sales of products/retailMaintained knowledge of products/services to maximize sales, while leading sales team and training Show less
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Human Resources Manager
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Mar 2018 - Jan 2022
Developed and implemented HR strategies and initiatives aligned with the overall business strategyBridged management and employee relations by addressing demands, grievances, or other issuesManaged the recruitment and selection processSupported current and future business needs through the development, engagement, motivation, etc.Developed and monitored overall HR strategies, systems, tactics and procedures across the organizationNurtured a positive working environmentOversaw and managed a performance appraisal system that drives high performanceMaintained pay plan and benefits programAssessed training needs to apply and monitor training programsReported to management and provide decision support through HR metricsEnsured legal compliance throughout human resource management Show less
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Maintenance Manager
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Mar 2016 - Feb 2018
Oversee and lead maintenance proceduresManaged activities such as tracking expenses and report progress updates to owners and higher-ups Handle specific tasksDetermined which maintenance could be performed in-house, and which maintenance we needed to outsourcePerformed in-house maintenance
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Tour Guide
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Mar 2014 - Mar 2016
Arrive on time, ready to provide exceptional customer service for each tour.Provide a memorable guest experience from start to finish. This includes engaging and encouraging guests, giving a safe, informative and entertaining tour and taking responsibility for all guests and equipment.Provide information and personal recommendations to guests regarding restaurants, museums and attractions for those visiting Chicago.Basic office work to check in guests, take payment information and keep things running smoothly when needed.Cleaning, stocking and organization of the office and machines. Show less
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Community
