Experience

Tulip

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Director of Product Delivery Engineering

  • Feb 2021 - Present

• Senior Software Development Manager

  • Jul 2018 - Feb 2021

• Technical Lead

  • Aug 2017 - Jul 2018

  • Owned the sustaining and upgrading process for customers after pilot.• Built out and led the customer success engineering team - including hiring, prioritizing work and managing day to day development of sustaining engineering and upgrades for customers. • Managed multi-million accounts for our retail customers (Chanel, Coach, Kate Spade, Bonobos,Lululemon, etc).• Defined scope, requirements and timelines for change requests, upgrades to platform andissues.• Investigated and resolved major outage issues, and coordinated resources during war roomscenarios.• Performed technical interviews for senior, intermediate and junior developers.• Wrote and reviewed code.• Provided insight and suggestions to improve processes and standards throughout thedevelopment organization to make debugging, troubleshooting and monitoring easier.



FunnelCake

• Canada
• Software Development

• Co-Founder/CTO

  • Mar 2015 - Dec 2016

  FunnelCake helps you know what to do to help your buyer, with powerful analytics easy enough for everyone on your marketing team.• Built out the architecture, infrastructure, frontend and backend for the FunnelCake platform.• Planned growth for the technical team, interviewed and hired developers, data scientists, salesand marketing resources.• Raised capital from venture funds and angel investors.• Sold product to customers, and managed relationships with existing customers.• Set technical direction and architecture for the organization.



Igloo Software

• Canada
• Software Development
• 1 - 100 Employee

• Platform Development Team Lead

  • Feb 2011 - May 2015

  In this role, I contribute both on a strategic and operational level as a member of the Igloo Software development team. I am responsible for building the core technology that powers the Igloo platform, and ensuring the team runs smoothly. Reporting to the CEO, my responsibilities include:• Attending and actively contributing at weekly senior development team meetings (e.g. issue resolution, methodologies, frameworks, tools etc)• Overseeing the overall development process (e.g. implementation, refinement, gap analysis etc)• Architecture planning, design, review and implementation• Software development and architectural design reviews• Ticket triage and assignment• Creating and enforcing Coding standards, policies/procedures and peer reviews• Overseeing multiple development projects.• Building and mentoring the development team e.g. hiring, performance reviews• Driving and fostering product ideation

• Platform Developer

  • Feb 2010 - Feb 2011

  As Igloo’s Platform Developer, I drove development of core features of the Igloo platform. Including gamification, micro-blogging, delegated authentication & security (such as SAML and LDAP), object relationships, and many other widely used features among end-users.* Designed and developed middleware and database features for new projects* Assisted platform lead with responsibilities, such as managing deployments and investigating and fixing client bugs.* Assisted other developers with projects, and improved existing core functionality of the platform.* Performed technical interviews for new platform development team members.* Mentor to new and junior members of Igloo, by helping with development questions, and performing code reviews.

• Web Developer

  • Feb 2009 - Feb 2010

  • Designed and developed solutions for clients that required integrations between the Igloo platform and software applications (either made in-house, or from other enterprise systems), or required additional or more robust features than the current platform provided.• Active in design and consultation with clients to determine requirements, work plans, estimates, and resource planning. • Assisted with pre-sales questions, consultations, project management aspects of projects and answering RFPs.• Created internal tools to allow easy development of JavaScript animations/effects by consolidating existing effects, and providing a common, easy to use notation for configuration.



Self Employed

• Freelance Consultant and Developer

  • Jun 2006 - Feb 2009

  • Designed, Scoped and Implemented multiple website backend and frontend solutions for company websites• Worked with clients to gather requirements and pitch solutions. Demonstrated and trained clients on completed projects, and assisted in the sales process in a technical sales type role. • Designed, Scoped and Implemented multiple website backend and frontend solutions for company websites• Worked with clients to gather requirements and pitch solutions. Demonstrated and trained clients on completed projects, and assisted in the sales process in a technical sales type role.