Team Lead, Social Media and Broadcasting

• Apr 2018 - Present

Digital Content Planning Officer

• May 2017 - Apr 2018

Social Media Coordinator

• Sep 2016 - May 2017

Communications Specialist

• Aug 2012 - Sep 2016

• responsible for the social media strategy and all related social media activities (including daily operations, editorial calendars, monitoring, content development) • preparation of social media and web analytics reports (including trends analysis, measurement)• represent the organization as part of an industry social media working group whose focus is on fraud prevention and financial literacy awareness and participate in fraud chats on Twitter• support of planning, marketing and management activities of the annual conference, Payments Panorama (and responsible for the website, social media and conference app)• provide advice and support to the re-branding and website redevelopment project• lead the redevelopment of the intranet to enhance functionality and content• provide strategic communications advice to the various groups within the organization• draft and implement various communications plan for varied purposes• website content management and search engine optimization• draft, edit and create various content types (including web content, social media, emails, presentations, articles, media advisories, etc.)• translation of short texts• responsible for reviewing all French materials Show less

Communications Officer

• Jul 2008 - Aug 2012

• Established and grew the organization’s presence on social media • Developed communications plans and oversaw their implementation to increase awareness of the work of the organization or familiarize employees with new internal initiatives • Supported the marketing, planning and management of the Payments Panorama biennial conference • Acted as a subject matter expert in a multi-project, multi stakeholder environment, with varied audiences • Fielded inquiries and information requests from members, stakeholders and members of the public • Managed web content and design for the external site and the intranet • Drafted, edited and created various communications products (including web content, social media, emails, monthly member newsletter, presentations, articles, media advisories, etc.) • Presided the Employee Consultative Committee (including planning, development and execution of events and activities) Show less

Freelance reporter

• Dec 2008 - Dec 2009

• drafted and edited various articles for the alumni newsletter to promote La Cité’s initiatives for prospective, current and former students • drafted and edited various articles for the alumni newsletter to promote La Cité’s initiatives for prospective, current and former students

Tutor (French)

• Oct 2007 - Mar 2008

• assisted college students with homework and exam preparation • reviewed and edited various documents (letters, presentations, essays, articles) • coached federal government employees in the French as a second language program • assisted college students with homework and exam preparation • reviewed and edited various documents (letters, presentations, essays, articles) • coached federal government employees in the French as a second language program

Web Development Agent

• Apr 2007 - Jan 2008

• supported conversion to Common Look and Feel 2.0 • managed web content across multiple Government of Canada domains (external websites and intranet) • developed a new portal for front line staff • supported conversion to Common Look and Feel 2.0 • managed web content across multiple Government of Canada domains (external websites and intranet) • developed a new portal for front line staff