Business Development Director

• May 2022 - Present

Regional Sales Manager, Corrugated

• Feb 2020 - May 2022

• Responsibility for all capital sales of corrugated equipment from Maine to Virginia • Build and maintain client relationships • Lead all presentations and demos • Track and record metrics throughout sales process • Create and manage pipeline of qualified leads • Partner with product and marketing to provide feedback from prospects • Lead the North American sales team's virtual transition to Salesforce • Responsibility for all capital sales of corrugated equipment from Maine to Virginia • Build and maintain client relationships • Lead all presentations and demos • Track and record metrics throughout sales process • Create and manage pipeline of qualified leads • Partner with product and marketing to provide feedback from prospects • Lead the North American sales team's virtual transition to Salesforce

Vice President

• Sep 2018 - Feb 2020

• Manage all operations and sales for SLED for the New York Metro office of New Era Technology. Direct Sales, Presales Engagement and Design; networking, data center, cloud, SAAS, managed service, physical security, project engineering, program, and project management• Built, Sold, and Implemented Managed Service SLED offerings revolving around customer satisfaction, SLAs, and collaboration• Identified opportunities to improve business process and flow by leveraging other locations to fill in gaps when needed• Built, nurtured, and maintained over 100 strong customer relationships within the NJ SLED market • Ran all quarterly business reviews for top 20 customers• Maintained existing managed service and support clients and grew business by 20% year over year since 2017 • Increased revenue in the sale of our private cloud by 200% in 2019• Worked closely Work closely top client stakeholders to identify new business opportunities and generate professional services revenue • Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas• Sales Forecasting with executive management• Reported directly to the CEO

Director Of Operations

• Mar 2017 - Feb 2020

• Boosted team productivity through enhanced documentation and streamlining of both pre and post sales tasks• Managed SLED sales forecasting and sales meetings• Managed ERATE sales program • Efficiently managed all project and support billing for the organization• Produced regular reports detailing current projects on hand as well as projects in the pipeline• Managed all escalations from our support/network operations center• Managed an overall team of ten engineers, five project managers, five account executives, three NOC technicians, and shipping and receiving employees • Set performance targets for employees to drive company success and strengthen motivation• Regularly presented to existing and new customers

Manager of Operations

• Sep 2016 - Mar 2017

Professional Services Manager

• Sep 2015 - Sep 2016

• Oversaw support and project implementation services• Manage overall delivery from purchase order through completion• Manage a team of 10 Cisco and Data Center engineers and 5 project managers• Conduct monthly engineering meetings and weekly project management meetings to review all open projects and any issue that the team encounters• Conduct all resource and project scheduling for the organization• Conduct all billing for projects• Set the bar and continues to maintain professional service excellence for the company• Forecasting with executive management

Project Management Office Manager

• Sep 2014 - Sep 2015

• Oversaw the PMO process implementation and ensured that information concerning content (e.g., deliverables, risks, issues) passed to and from sponsors• Focused on improving the consistency, predictability and efficiency of the organization's project delivery capability • Provided senior leadership to my team regarding process and best practices• Forecasting with director of sales to ensure proper staffing• Ensured that the operational issues of the PMO are managed to excellence, focusing on the project while interfacing with project leaders, project teams and technology consultants

Project Management Office Team Lead

• Jan 2013 - Sep 2014

• Supported network, wireless, CUCM, Virtualization in a private cloud, and System integrations by planning, executing, meeting milestones and finalizing projects according to strict deadlines all within budget• During implementation, responsibilities included guiding the delivery team to ensure all members adhere to the project plan and project scope• Worked with PMO Manager on assigning of projects and also project forecasting• Monitoring and fostering clear communication between Promedia’ s management staff, certified engineers and clients through meetings and thorough reviews• Ensured all technical requirements were met and that the final deliverables surpassed customer expectations

Project Manager

• Jan 2012 - Jan 2013

• Managing multiple Technology based projects including but not limited to Network Infrastructure, VOIP, Wireless, and Physical Security concurrently and bringing them in on time and under Budget• Strong focus on Cisco Voice implementations as the most senior member of the PMO• Managed projects in the range $250,000 - $6,000,000

Project Coordinator at Promedia Technology Services

• Apr 2010 - Dec 2011

• Planned, developed, and led complex projects from inception through completion, ensuring projects were delivered on-time and within budget• Defined and achieved client needs through one-on-one sessions and ongoing communication• Successfully managed multiple projects concurrently• Managed projects that include, but are not limited to, network upgrades, physical security/IP cameras• Working knowledge of Cisco, OnSSI, Genetec, and Panasonic software and equipment• Managed projects in the range of $20,000 - $200,000

Outreach Project Coordinator

• Jun 2000 - Mar 2011

• Constructed and presented an engaging environmental, educational, and technology program to elementary and high school students, as well as adult organizations • Recruited and organized volunteers to assist in environmental projects. Worked with groups as small as twenty individuals to as large as two hundred. Directly involved in the planning, site selection, assessment, ordering of equipment and execution of the project • Created and managed all project tasks and timelines to ensure all stakeholders were actively engaged • Vigorously contributed to the success and growth of the Educational Outreach Program where numbers steadily increased to 25,000 students in over 150 schools per year • Instituted PVSC’s first volunteer initiative for elementary schools • 2008 New Jersey Association of Environmental Authorities Wave Award for Community Outreach • 2007 New Jersey DEP’s Governor’s Environmental Excellence Award - The Pollution Prevention • Educational Outreach Program was honored for our initiative to educate adults and youths about the environment and its current challenges • Covered by state and local newspapers, most notably the Star-Ledger and the Bergen Record