Experience

Flock Safety

• United States
• Public Safety
• 400 - 500 Employee

• Customer Success Manager

  • Sep 2022 - Present

  Flock Safety is a public safety operating system that helps communities and law enforcement across the U.S. work together to eliminate crime, protect privacy, and mitigate bias. We build devices that capture objective evidence and use machine learning to create and deliver unbiased investigative leads to law enforcement. Our proprietary devices and cloud-based software reduce crime by over 70 percent. Flock Safety serves 1,200 cities in 40+ states and is helping solve hundreds of crimes every… Show more Flock Safety is a public safety operating system that helps communities and law enforcement across the U.S. work together to eliminate crime, protect privacy, and mitigate bias. We build devices that capture objective evidence and use machine learning to create and deliver unbiased investigative leads to law enforcement. Our proprietary devices and cloud-based software reduce crime by over 70 percent. Flock Safety serves 1,200 cities in 40+ states and is helping solve hundreds of crimes every day. Show less Flock Safety is a public safety operating system that helps communities and law enforcement across the U.S. work together to eliminate crime, protect privacy, and mitigate bias. We build devices that capture objective evidence and use machine learning to create and deliver unbiased investigative leads to law enforcement. Our proprietary devices and cloud-based software reduce crime by over 70 percent. Flock Safety serves 1,200 cities in 40+ states and is helping solve hundreds of crimes every… Show more Flock Safety is a public safety operating system that helps communities and law enforcement across the U.S. work together to eliminate crime, protect privacy, and mitigate bias. We build devices that capture objective evidence and use machine learning to create and deliver unbiased investigative leads to law enforcement. Our proprietary devices and cloud-based software reduce crime by over 70 percent. Flock Safety serves 1,200 cities in 40+ states and is helping solve hundreds of crimes every day. Show less



Cirrus Insight

• United States
• Software Development
• 1 - 100 Employee

• Account Manager

  • Jan 2022 - Sep 2022

• Customer Success Manager | Growth Specialist

  • Jul 2021 - Jan 2022

• Sales Development Representative

  • Apr 2020 - Jul 2021



REVGEN

• United States
• Software Development
• 1 - 100 Employee

• Sales Development Representative

  • Dec 2019 - Mar 2020

  REVGEN provides outsourced, inside sales support for technology and software companies. Since opening its doors in 2014, REVGEN has hired and trained over 500 salespeople. In an industry that has a 50% washout rate, REVGEN gives its customers a competitive advantage by providing a channel of pre-qualified individuals with training, experience, and a desire to succeed in a sales career. REVGEN graduates are 85% more likely to stay with a company beyond a year, compared to organically sourced… Show more REVGEN provides outsourced, inside sales support for technology and software companies. Since opening its doors in 2014, REVGEN has hired and trained over 500 salespeople. In an industry that has a 50% washout rate, REVGEN gives its customers a competitive advantage by providing a channel of pre-qualified individuals with training, experience, and a desire to succeed in a sales career. REVGEN graduates are 85% more likely to stay with a company beyond a year, compared to organically sourced candidates. We work with our clients to apply this proven system in a way that represents our customers through unique and enjoyable interactions. Which, in turn, results in additional sales-qualified-leads. Show less REVGEN provides outsourced, inside sales support for technology and software companies. Since opening its doors in 2014, REVGEN has hired and trained over 500 salespeople. In an industry that has a 50% washout rate, REVGEN gives its customers a competitive advantage by providing a channel of pre-qualified individuals with training, experience, and a desire to succeed in a sales career. REVGEN graduates are 85% more likely to stay with a company beyond a year, compared to organically sourced… Show more REVGEN provides outsourced, inside sales support for technology and software companies. Since opening its doors in 2014, REVGEN has hired and trained over 500 salespeople. In an industry that has a 50% washout rate, REVGEN gives its customers a competitive advantage by providing a channel of pre-qualified individuals with training, experience, and a desire to succeed in a sales career. REVGEN graduates are 85% more likely to stay with a company beyond a year, compared to organically sourced candidates. We work with our clients to apply this proven system in a way that represents our customers through unique and enjoyable interactions. Which, in turn, results in additional sales-qualified-leads. Show less



AppFolio, Inc.

• United States
• Software Development
• 700 & Above Employee

• Sales Development Representative

  • Dec 2019 - Mar 2020

  AppFolio is a leader in the Real Estate market with a leading property manager solution and recently unveiled its investment management tool. Imagine a modern CRM meets a client-facing investment portal. Created by award-winning, industry professionals, AppFolio Investment Management is instant, mobile, and on-demand with powerful, flexible tools to streamline fund management and syndication. AppFolio is a leader in the Real Estate market with a leading property manager solution and recently unveiled its investment management tool. Imagine a modern CRM meets a client-facing investment portal. Created by award-winning, industry professionals, AppFolio Investment Management is instant, mobile, and on-demand with powerful, flexible tools to streamline fund management and syndication.



Local Eye Site

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Marketing Associate

  • May 2017 - Oct 2018

  - Implemented and utilized eCRM software (Infusion Software) - Managed and built an online community by producing relevant and timely content on social media platforms - Utilized WordPress to author blog posts on health care topics - Collaborated in the development of email marketing campaigns using MailChimp through a national media partner to a list of 40,000 subscribers - Assisted in the design of free content download for customers - Implemented and utilized eCRM software (Infusion Software) - Managed and built an online community by producing relevant and timely content on social media platforms - Utilized WordPress to author blog posts on health care topics - Collaborated in the development of email marketing campaigns using MailChimp through a national media partner to a list of 40,000 subscribers - Assisted in the design of free content download for customers



Sir Walter Running

• Raleigh, North Carolina

• Personal Relations/Event Coordinator Intern

  • Apr 2018 - Aug 2018

  - Communicated and built relationships with current and prospect clients sponsors through excellent customer service - Assisted in the planning and implementation of multiple races and events such as “Adopt-a-Runner” - Sold around $1,000 of merchandise throughout an event - Communicated and built relationships with current and prospect clients sponsors through excellent customer service - Assisted in the planning and implementation of multiple races and events such as “Adopt-a-Runner” - Sold around $1,000 of merchandise throughout an event



Great Outdoor Provisions Company

• Raleigh, NC

• Sales associate

  • May 2017 - Aug 2017

  - Served customers with efficiency while maintaining a friendly and professional customer service environment - Shared product knowledge with customers and made shopping recommendations - Responsible for handling financial transactions at point of sale - Provided an elevated customer experience to generate loyalty and land more sales - Served customers with efficiency while maintaining a friendly and professional customer service environment - Shared product knowledge with customers and made shopping recommendations - Responsible for handling financial transactions at point of sale - Provided an elevated customer experience to generate loyalty and land more sales



Capital Run Walk

• Cameron Village

• Sales Associate

  • Aug 2015 - Aug 2016

  - Engaged customers in a warm and professional manner to add value to shopping experience - Achieved daily and weekly sales goals for myself and for the team 95% of the time - Created and perpetuated strong working relationships - Engaged customers in a warm and professional manner to add value to shopping experience - Achieved daily and weekly sales goals for myself and for the team 95% of the time - Created and perpetuated strong working relationships



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• NCAA Division 1 Cross Country and Track Athlete

  • Aug 2014 - Jun 2016

  - Devoted 25 hour plus per week to athletics while carrying a full work load - Acquired valuable leadership and team building skills - Devoted 25 hour plus per week to athletics while carrying a full work load - Acquired valuable leadership and team building skills



Impact Physical Therapy

• Raleigh-Durham, North Carolina Area

• Intern

  • Aug 2013 - May 2014

  - Obtained knowledge about the anatomy of the body and stretching techniques - Led patients through exercises and stretches - Shadowed the orthopedic surgeon and observed three surgeries - Obtained knowledge about the anatomy of the body and stretching techniques - Led patients through exercises and stretches - Shadowed the orthopedic surgeon and observed three surgeries



Mission Emanuel

• Religious Institutions
• 1 - 100 Employee

• Summer Staff Leader

  • Jun 2012 - Jul 2012

  - Built relationships with the people in the community while leading 12 teenagers in daily projects - Worked on projects to strengthen the community; helped build a church, play grounds, walkways, etc - Built relationships with the people in the community while leading 12 teenagers in daily projects - Worked on projects to strengthen the community; helped build a church, play grounds, walkways, etc