Real Estate Broker Associate

• Jan 2017 - Present

Vacation Specialist

• Apr 2014 - Aug 2016

Assists with managing 450+ member's luxury travel needs; coordinating accommodations, activities, dining and transportation. Work in a team environment to anticipate and accommodate our member's highest expectations. Thorough communication, organization and communication is a necessity. Relationship building with my members is my priority.

Front of House

• Jun 2010 - Apr 2014

A sales minded Front Desk Professional with the ability to positively manage conflict and strategize workable solutions, all while representing the Ritz-Carlton Mystique. Duties include accommodating guest’s arrival and departure, efficient room blocking and arrangement, consistently maintaining top upsells, assist with leadership and new hire education, always acknowledging each guest’s expressed and unexpressed wishes. Experience with the sales team coordinating group reservations, routing and building group resumes. Earned Drake and Beil "Top Performer" for 2012 and 2013. Ritz-Carlton 5 Star award 2012.

Community Operations

• Jun 2008 - Jun 2010

Implement Resort Hospitality and Community Relations; involving effective communication of rules and security regulations within ten different Home Owners Associations. Involved with Event Planning and reservations for The Beach Club events; exercise thorough communication between catering staff and entertainment, tending bar and occasional invoicing. Assist with managing the health club to assure efficient workout equipment, maintaining safe and clean facility. Perform office duties, including efficient data entry, format meeting agendas and reports money handling, budgeting, maintaining resident/guest satisfaction, and assist with training new employees.

Internship

• 2004 - 2004