Wongrawee Viboonsook

Engineering Manager at Tobii Dynavox
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US
Languages
  • English -
  • Thai -

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Credentials

  • Cloud Architecture: Advanced Concepts
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Tech on the Go: From Software Developer to Architect
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • How to Handle Poor Performers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Quality Management Foundations
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • The 3-Minute Rule: Say Less to Get More
    LinkedIn
    Jun, 2023
    - Nov, 2024

Experience

    • Sweden
    • Medical Equipment Manufacturing
    • 300 - 400 Employee
    • Engineering Manager
      • Jan 2022 - Present

      - Leads a team of software engineers, software quality assurances, and a UX designer to implement SaaS product that supports special education and communication access. - Responsible for staffing and software development process: resource management, hiring and terminations, developing intake and onboarding processes and training for new hires, employee counseling, reviews, providing feedback and building a cohesive team. - Collaborates with scrum master, and product manager to prioritize… Show more - Leads a team of software engineers, software quality assurances, and a UX designer to implement SaaS product that supports special education and communication access. - Responsible for staffing and software development process: resource management, hiring and terminations, developing intake and onboarding processes and training for new hires, employee counseling, reviews, providing feedback and building a cohesive team. - Collaborates with scrum master, and product manager to prioritize the features and to provide a roadmap and plan to stakeholders. - Oversees the successful execution of Boardmaker ecosystem projects (websites, backend services and PC and mobile applications) - Participates in cybersecurity assessments requested by both non-U.S. and U.S. customers (school districts) - Reverse-engineers and documents software architecture, software specification, and design. - Identifies, prioritizes, plans and addresses the technical debts (e.g. removed unused Azure resources and APIs). - Reviews software; designs, codes, test plans, test cases, release plans, and release notes. Performs user tests to ensure the overall software quality. - Ensures software reliability, troubleshoots, and supports production issues escalated by technical support and customer support. - Assists in building budgets for projects and software department. - Conducts research and designs the next generation of the Boardmaker product suite. Show less - Leads a team of software engineers, software quality assurances, and a UX designer to implement SaaS product that supports special education and communication access. - Responsible for staffing and software development process: resource management, hiring and terminations, developing intake and onboarding processes and training for new hires, employee counseling, reviews, providing feedback and building a cohesive team. - Collaborates with scrum master, and product manager to prioritize… Show more - Leads a team of software engineers, software quality assurances, and a UX designer to implement SaaS product that supports special education and communication access. - Responsible for staffing and software development process: resource management, hiring and terminations, developing intake and onboarding processes and training for new hires, employee counseling, reviews, providing feedback and building a cohesive team. - Collaborates with scrum master, and product manager to prioritize the features and to provide a roadmap and plan to stakeholders. - Oversees the successful execution of Boardmaker ecosystem projects (websites, backend services and PC and mobile applications) - Participates in cybersecurity assessments requested by both non-U.S. and U.S. customers (school districts) - Reverse-engineers and documents software architecture, software specification, and design. - Identifies, prioritizes, plans and addresses the technical debts (e.g. removed unused Azure resources and APIs). - Reviews software; designs, codes, test plans, test cases, release plans, and release notes. Performs user tests to ensure the overall software quality. - Ensures software reliability, troubleshoots, and supports production issues escalated by technical support and customer support. - Assists in building budgets for projects and software department. - Conducts research and designs the next generation of the Boardmaker product suite. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Engineering Manager
      • May 2021 - Jan 2022

      - Led a diverse team of developers and guided their career development. - Worked with stakeholders to define scope, requirement, release plans including high-level analysis and estimates. - Collaborated with engineering team members, UX Designers, related product teams, and vendors to create secure, reliable, scalable software solutions for emails and SMS communication to the customers using agile methodology. - Oversaw, gathered the requirement, and ensured the delivery of the product… Show more - Led a diverse team of developers and guided their career development. - Worked with stakeholders to define scope, requirement, release plans including high-level analysis and estimates. - Collaborated with engineering team members, UX Designers, related product teams, and vendors to create secure, reliable, scalable software solutions for emails and SMS communication to the customers using agile methodology. - Oversaw, gathered the requirement, and ensured the delivery of the product initiatives such as new transactional emails and SMS, e-Receipt, survey email integration for the initial store and e-commerce site launch of Public Lands and Going Going Gone, appointment confirmation/cancel emails, buy online pick up in store email and SMS communications. - Performed an architecture review, a design review and a code review including user testing to ensure the software quality. - Participated in SMS vendor assessment process and reviewed the contract during the procurement. - Supported marketing business units in marketing email/SMS subscriptions. - Pair programming with the developers to develop backend services and transactional email/SMS templates for DICK’s Sporting Goods, Golf Galaxy, Public Lands, Going Going Gone! brands. - Migrated CI/CD pipelines to deploy .NET microservices to Azure App Services from Pivotal Cloud Foundry to Git Hub Action - Ensured the software availability by conducting the failover test and load test with the team. - Supported production issues related to emails and SMS communication and maintained the system. - Performed both engineering manager and product manager while the team was under-resourced. Show less - Led a diverse team of developers and guided their career development. - Worked with stakeholders to define scope, requirement, release plans including high-level analysis and estimates. - Collaborated with engineering team members, UX Designers, related product teams, and vendors to create secure, reliable, scalable software solutions for emails and SMS communication to the customers using agile methodology. - Oversaw, gathered the requirement, and ensured the delivery of the product… Show more - Led a diverse team of developers and guided their career development. - Worked with stakeholders to define scope, requirement, release plans including high-level analysis and estimates. - Collaborated with engineering team members, UX Designers, related product teams, and vendors to create secure, reliable, scalable software solutions for emails and SMS communication to the customers using agile methodology. - Oversaw, gathered the requirement, and ensured the delivery of the product initiatives such as new transactional emails and SMS, e-Receipt, survey email integration for the initial store and e-commerce site launch of Public Lands and Going Going Gone, appointment confirmation/cancel emails, buy online pick up in store email and SMS communications. - Performed an architecture review, a design review and a code review including user testing to ensure the software quality. - Participated in SMS vendor assessment process and reviewed the contract during the procurement. - Supported marketing business units in marketing email/SMS subscriptions. - Pair programming with the developers to develop backend services and transactional email/SMS templates for DICK’s Sporting Goods, Golf Galaxy, Public Lands, Going Going Gone! brands. - Migrated CI/CD pipelines to deploy .NET microservices to Azure App Services from Pivotal Cloud Foundry to Git Hub Action - Ensured the software availability by conducting the failover test and load test with the team. - Supported production issues related to emails and SMS communication and maintained the system. - Performed both engineering manager and product manager while the team was under-resourced. Show less

    • Chemical Manufacturing
    • 700 & Above Employee
    • Software Engineering Manager
      • Jan 2020 - May 2021

      - Lead a diverse team and guide their career development progress and growth by coaching, providing feedback, developmental opportunities and performance development for direct reports - Worked with project managers and other department managers to coordinate projects, activities and resources to best meet the company objectives - Managed the hiring, staffing and building an effective team - Made recommendations regarding the software development procedures and processes to improve the… Show more - Lead a diverse team and guide their career development progress and growth by coaching, providing feedback, developmental opportunities and performance development for direct reports - Worked with project managers and other department managers to coordinate projects, activities and resources to best meet the company objectives - Managed the hiring, staffing and building an effective team - Made recommendations regarding the software development procedures and processes to improve the work flow and product quality - Performed as a chief engineer and software lead of injector software life cycle engineering (LCE) projects for Stellant II, Stellant Flex, MRXperion and Certegra to provide road maps, release plans, implement the new features, handle defects and address field issues using scrum methodology under the regulated environment

    • Staff Software Engineer
      • Apr 2016 - Jan 2020

      - Software lead in platform software to capture injection data from Centargo injector in multi-thread environment and send them to external systems (e.g. PACS, RIS, Radimetrics) via web services, HL7, DICOM and report/images using WCF, C#, NHibernate, Postgres DBMS, Hg, MKS - Maintained the Certegra product website using ASP.NET, MVC, JQuery, Web API, Node JS, Ext JS - Provided detail plan, scope of work, estimation to project manager and aligned the plan with the team members. -… Show more - Software lead in platform software to capture injection data from Centargo injector in multi-thread environment and send them to external systems (e.g. PACS, RIS, Radimetrics) via web services, HL7, DICOM and report/images using WCF, C#, NHibernate, Postgres DBMS, Hg, MKS - Maintained the Certegra product website using ASP.NET, MVC, JQuery, Web API, Node JS, Ext JS - Provided detail plan, scope of work, estimation to project manager and aligned the plan with the team members. - Provided deliverables to Quality team to ensure the medical device compliance including requirement, software architecture, design, design review documents, release notes, etc - Ensured the product quality by working with SQAs in integration tests, reviewing test plan and test scripts; and writing unit tests using NUnit and Rhino Mock - Provided troubleshoots and product supports to service engineer/support team - Resolved any conflicts during development and integration with other products and other teams - Worked with the team to create stories, acceptance criteria in backlog grooming and sprint planning sessions using RTC and JIRA - Demonstrated the software to the stakeholders in each sprint - Scrum master - Mentored software engineers

    • Senior Software Engineer
      • Jan 2013 - Mar 2016

      - Analyzed, designed and developed the product integration using WCF, C#, NHibernate, NUnit, Postgres DBMS, JIRA, Hg and MKS source control - Worked on a multithread environment to capture Stellant II and MRXperion injector activities in the database and exported the data to external systems via Web Service. - Maintained the Certegra product website using ASP.NET, MVC, JQuery, Web API, Node JS, Ext JS - Provided estimations, scope of work, software development plan to a project… Show more - Analyzed, designed and developed the product integration using WCF, C#, NHibernate, NUnit, Postgres DBMS, JIRA, Hg and MKS source control - Worked on a multithread environment to capture Stellant II and MRXperion injector activities in the database and exported the data to external systems via Web Service. - Maintained the Certegra product website using ASP.NET, MVC, JQuery, Web API, Node JS, Ext JS - Provided estimations, scope of work, software development plan to a project manager - Provided use cases, design specification, API documents - Supported test team by reviewing test procedures and demonstrating the system

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Application Developer - ProgressBook GradeBook
      • May 2012 - Dec 2012

      - Provided troubleshoots, product supports and collaborate with customer support team - Delivered fixes for defects along with build automation process using ASP.NET, VB.NET, ASP, NAnt, SQL Server 2008, T-SQL

    • Application Developer - ProgressBook ParentAccess
      • May 2012 - Dec 2012

      - Developed software enhancement and product integration with GradeBook using RESTful WCF Services, MVC3, C#, JQuery, MS Test, SQL Server Data Tools and TDD - Provided solutions and demonstration to team members - Maintained build automation process in Team Foundation Server (TFS) 2010

    • Application Developer - ProgressBook VirtualClassroom
      • Nov 2011 - Dec 2012

      - Developed and enhanced VirtualClassroom web application and integration with GradeBook using MVC3, C#, JQuery, StructureMap, NHibernate, MS Test, TDD and Pair Programming - Applied web security in the product integration - Provided automated unit testing - Maintained build automation and deployment process in Team Foundation Server (TFS) 2010 - Researched and provided solutions and demonstration to stakeholders - Assisted product manager and team leader on product planning and… Show more - Developed and enhanced VirtualClassroom web application and integration with GradeBook using MVC3, C#, JQuery, StructureMap, NHibernate, MS Test, TDD and Pair Programming - Applied web security in the product integration - Provided automated unit testing - Maintained build automation and deployment process in Team Foundation Server (TFS) 2010 - Researched and provided solutions and demonstration to stakeholders - Assisted product manager and team leader on product planning and story writing for each release

    • Application Developer - ProgressBook StudentInformation
      • Feb 2011 - Oct 2011

      - Developed and deployed data conversion system to import data from legacy student information systems using SQL Server 2008, Boo Script, NUnit, C# in .NET Framework 3.5 and .NET Framework 4.0 - Developed and enhanced Student Transfer module using ASP.NET, MVP Pattern, WCF in .NET Framework 4.0 - Provided software support guidelines and troubleshoots to team members and customers

    • Thailand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior System Analyst - Bonanza Asset and Liability Management 4.0 for SME Bank
      • Feb 2009 - Oct 2010

      - Migrated the database including dts packages and cubes from SQL Server 2000 to SQL Server 2008, SQL Server Integration Services and SQL Server Analysis Services - Migrated source code from .NET Framework 1.1 to .NET Framework 3.5 - Reviewed and assisted Project Manager compile terms of references (TOR) - Organized test data and implemented ALM system - Provided a demonstration of Bonanza Asset Liability Management during Wealth Management System Limited Road-map in Vietnam

    • Senior System Analyst - Loan Origination System for Land and Houses Retail Bank Public Co., Ltd
      • Dec 2007 - Oct 2010

      - Analyzed and developed real estate collateral and loan application workflow - Analyzed and designed interface module using SQL Server 2005 and SQL Server Integration Services - Analyzed and designed the relevant reports using Crystal Report XI - Produced customer requirement and functional specifications and presented prototypes to the stakeholders - Delegated task to developers and assisted project manager in process status tracking - Provided Software packages, release notes,… Show more - Analyzed and developed real estate collateral and loan application workflow - Analyzed and designed interface module using SQL Server 2005 and SQL Server Integration Services - Analyzed and designed the relevant reports using Crystal Report XI - Produced customer requirement and functional specifications and presented prototypes to the stakeholders - Delegated task to developers and assisted project manager in process status tracking - Provided Software packages, release notes, user manuals, installation manuals and user trainings - Maintained the system and tuned SQL query performance using SQL Server Profiler - Conducted System Integration Test and User Acceptance Test - Coached junior programmers

    • Senior System Analyst - MIS Project for Deposit Protection Agency
      • Jun 2009 - Feb 2010

      - Automated report data for reporting system in Cognos Framework from SQL server - Tuned T-SQL query performance using SQL Server Profiler and SQL Server 2005

    • Thailand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Analyst - Bonanza Investment for Ayudhaya Fund Management and Government Saving Bank
      • Apr 2005 - Oct 2007

      - Analyzed and developed Import and Export Module for front office and back office using MS Visual Basic 6, DB2. The imported data include securities, transactions and market prices. The exported data are portfolio summary, position balance, cash forecast, cash flow, general ledger, issuer details and securities. - Analyzed Yield Curve Simulation and Compliance Limit Module

    • Application Specialist - Bonanza Asset and Liability Management for Bank Thai (CIMB Bank)
      • Apr 2002 - Mar 2005

      - Developed library classes and user interface of ALM web application for viewing and inquiring analytical data in different dimensions using ASP.NET - Provided report query from Multi Dimensional Database using MDX query language and MS OLAP Analysis - Developed Enquiry Module as Active X Control using VB, VBA and Office Web Component (OWC) connecting the IIS Web Server by Web Service with SOAP Toolbox.

Education

  • Mahawithayalai Thammasat
    M.Sc., Computer Science
    2002 - 2005
  • Mahawithayalai Thammasat
    B.Sc., Computer Science
    1998 - 2002

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