Chao Chen

Business Development Manager at Civ Robotics
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Contact Information
us****@****om
(386) 825-5501
Location
Oakland, California, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Business Development Manager
      • Aug 2022 - Present

    • United States
    • Construction
    • 100 - 200 Employee
    • Business Development
      • Nov 2021 - Jul 2022

      - Assisted VP of Business Development pivot from B2C to B2B- Developed a sales/qualification process from first contact to contract signing through Hubspot CRM system- Worked closely with VP of Business Development to secured a PO in Puerto Rico totally $125mil in revenue that supported our series C fundraising.

    • Senior Sales Manager
      • Jul 2021 - Nov 2021

    • Sales and Marketing Manager
      • Jul 2020 - Jul 2021

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Sales Associate
      • May 2018 - Mar 2020

      • Lease property for new leasee’s in second largest property on the west coast (Over 3,200 units)• Review aged vacancies, market-ready apartments, and models and complete/update market surveys• Create, coordinate and engage in marketing campaigns to help boost sales• Qualify and schedule tours throughout the Portfolio to maintain a sales pipeline and optimize sales traffic• Analyze monthly and quarterly sales performance to make proactive changes in business to achieve income and occupancy goals; Evaluate and recommend changes in rental pricing strategy to remain competitive in the market

    • Resident Services Agent
      • Nov 2017 - Apr 2018

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant Manager
      • Feb 2016 - May 2017

      • Managed a group of employees (5-6 employees) in providing the highest possible customer service, including managing the rental counter and telephone service while leading by example. • Analyze/review the overall performance of full time employees, and plan motivation meetings and performance reviews to keep employees focused and promotable• Responsible for maintaining a fleet of over 250 vehicles on a day to day basis, collecting payments and continuously keeping track of every customers' balance. • Ranked in the top 20 of over 100+ employees on every monthly sales comparison throughout the region.

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Management Intern
      • May 2015 - Sep 2015

      • Achieved sales goals while providing exceptional customer service• Received recognition for having top new accounts opened among all interns • Achieved sales goals while providing exceptional customer service• Received recognition for having top new accounts opened among all interns

    • United States
    • Advertising Services
    • 700 & Above Employee
    • HP sales representative
      • Jul 2014 - May 2015

      • Communicated customer needs and recommended the most suitable product• Received outstanding award for obtaining 100% in all metrics• Make sure all HP products are well-displayed and presentable • Trained store associates about upcoming products, services and promotions • Communicated customer needs and recommended the most suitable product• Received outstanding award for obtaining 100% in all metrics• Make sure all HP products are well-displayed and presentable • Trained store associates about upcoming products, services and promotions

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2013 - Jul 2014

      • Communicated with unhappy customers to ensure future satisfaction and maintaining a good relationship• Achieved sales goals in 4 separate months• Won leadership votes 4 consecutive weeks • Communicated with unhappy customers to ensure future satisfaction and maintaining a good relationship• Achieved sales goals in 4 separate months• Won leadership votes 4 consecutive weeks

Education

  • California State University-Fullerton
    Bachelor’s Degree, Business Administration and Management, General
    2013 - 2015

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