Technical Lead

• Nov 2019 - Present

• JAMF administrator • G-Suite administrator • Install and maintain network / storage infrastructure • Server virtualization infrastructure • Database environments • Internal application server instances • External cloud-based/SaaS applications • Public-facing and internal websites • Telecommunications systems (telephone and data) • Data backup systems • Logging and monitoring systems • Physical security systems • Inventory-control systems • Install and maintain wiring plant • Install and maintain security hardware (CCTV, access control) • Install and maintain Public Address/Bell/Intercom systems • Troubleshooting and setup of all equipment district-wide • Physical distribution, setup, and deployment of new equipment and on-going maintenance • Machine image creation and deployment • Software installation & maintenance

Service Desk Technician

• Dec 2018 - Nov 2019

Certified Computer Technician

• Nov 2015 - Dec 2018

• Administer over three thousand Apple devices through Jamf Pro. • Install and maintain Windows 10 enterprise in Apple computers through bootcamp. • Configure and maintain Mobotix security cameras for seven buildings. • Configure and maintain Ubiquiti enterprise wifi systems for seven buildings. • Manage vendor relationships and ordering. • Administer and maintain over four thousand chrome books through google suite. • Conducted staff training on new software and general computing skills. • Installation and maintenance of servers and network equipment. • Physical distribution, setup, and deployment of new equipment and ongoing maintenance • Machine image creation and deployment • Setup and maintenance of network printers • Create video tutorials and guides for staff and client use.

Genius

• Jun 2013 - Nov 2015

•Responsible for diagnosing and repairing Apple computer systems.•Working in a fast paced environment with the ability to adapt to sudden change and provide customers with the best experience at the Apple store.•Certified Mac Technician.

Family Room Specialist

• Sep 2011 - Jun 2013

•Provide technical support for iOS mobile devices including iPhone’s, iPad’s and iPod’s.•Provide training sessions to customers who wish to learn more about the Mac OSX operating system and various apple software features.

Specialist

• Nov 2010 - Sep 2011

Production Assistant - Digital Info Tech

• May 2011 - Jun 2011

•Worked on television show "Next Iron Chef" aired on food network. •In charge of spot checking, labeling, categorizing and the shipment of footage for the show which was recorded onto DVCPRO HD tapes. •Transferring of digital media which was recorded on Canon 5D markii to Hard drives, spot checking footage and preparing for shipment. •Assisted in the setup of sets and equipment. •Worked on television show "Next Iron Chef" aired on food network. •In charge of spot checking, labeling, categorizing and the shipment of footage for the show which was recorded onto DVCPRO HD tapes. •Transferring of digital media which was recorded on Canon 5D markii to Hard drives, spot checking footage and preparing for shipment. •Assisted in the setup of sets and equipment.

Production Assistant - Assistant Camera

• Jun 2010 - Sep 2010

•Worked on television show "My Big Friggin Wedding" aired on VH1. •In charge of maintenance and setup of camera operator equipment. •Operated second camera. •Organized and cataloged various audio, visual and lighting equipment. •Assisted in the setup and breakdown of sets, lighting and Audio/Visual equipment. •Worked on television show "My Big Friggin Wedding" aired on VH1. •In charge of maintenance and setup of camera operator equipment. •Operated second camera. •Organized and cataloged various audio, visual and lighting equipment. •Assisted in the setup and breakdown of sets, lighting and Audio/Visual equipment.

Sales Associate

• May 2007 - Jul 2010