Experience

eXp Realty

• United States
• Consumer Services
• 1 - 100 Employee

• Project Manager Assistant

  • Mar 2020 - Present

  Answer phones, take notes and redirect calls to appropriate personsLiaise notes and messages to appropriate personsCoordinate emergency and repair construction projects for insurance based and private claimsCommunicate with clients on a frequent basis to maintain client rapport and update the client on their ongoing construction claimSend, reply and schedule meetings and office events using OutlookFax, scan, photocopy, track, archive and organize documents on company databaseEnter, filter, analyze, organize and file dataHandle sensitive information and maintain confidentialityPackage and send out asbestos samples, flooring samples and building permit applicationsFollowed insurance company protocols as per the service level agreementsComplied reports and data reports to liaise to insurance companies and private clients



General Event Planning

• Planning Assistant

  • May 2015 - May 2020

  -Planned many events, trade shows and conventions for small businesses. -Assisted in planning two (2) weddings, one in 2013 and one in 2015. -Provided artistic services to design, plan and integrate designs for events, trade shows, and conventions-Scheduled tablespaces for conventions and trade shows-Budgeted accordingly



Ontario Cottage Rentals Inc.

• Canada
• Real Estate
• 1 - 100 Employee

• Administrative Assistant / Housekeeping Coordinator

  • Apr 2019 - Feb 2020

  Reception & Administrative Assistant:Answer phones and redirect calls to appropriate departmentsLiaise memos, messages, and inquiries to appropriate personsCoordinate information to office staff and departmentsMaintain documents, emails and incoming informationProvided consultation to the owner on sensitive tasks and itemsMaintained professional communication with guestsResolve client issuesProvide operational solutions to better business practicesCreated program datasheet for all departments - use of datasheet includes the creation of data forms for Vacation Specialists, Housekeeping team, generate visual data reports to the ownerUpdating and maintaining 3rd party websitesHousekeeping Coordinator:Organize and schedule orientation sessions for seasonal housekeepersPrepare hiring packages for the housekeeping departmentScreen potential candidates, schedule and conduct interviewsProvide training for housekeeping standard, expectations, and safetyUpdate and maintain housekeeping documentationCreate a housekeeping schedule and coordinating sensitive information from Clients to housekeepersPrepare and distribute weekly payroll for housekeepersMaintain communication between Office departmentsCommunicated with Property Owners regarding their property including safety requirements



Defence Construction Canada

• Canada
• Construction
• 700 & Above Employee

• Administrative Assistant

  • Sep 2016 - May 2018

  -Contract Management: Facilities Maintenance for Southern Ontario-Federal Crown Corporation-WHIMS 1988 & 2015 Trained and Certified-An Employee Rep for our Office JHSC-Send, reply and schedule meetings using Outlook-Fax, scan, photocopy, track and archive documents in Repository-Create charts, graphs, documents, and reports using Microsoft Excel and Word-Record, edit and save meeting minutes for various meetings-Distribute required documents to appropriate contacts-Mark/Stamp and indicate document levels of security to follow a document security procedure-Enter, filter, analyze, organize and file data-Handle sensitive information and maintain confidentiality-Audit reports delivered for Fire & Life Safety requirements-Manage and maintain Additional Work Request Tracker for Southern Ontario sites-Tracked Financial/Accounting of FM Contract including Utilities, Work Requests and Operational Maintenance Changes to the contract.-Communicate and coordinate with coordinators and team on construction projects-Coordinate interview candidates for supervisors-Organize saved data in an efficient and easily accessible manner-Present new tracking procedures to create and promote efficiency across the team, and project coordinators-Provide detailed updates to direct supervisors and site manager-Process and track financial payments for projects and facilities maintenance-Process work requests for facilities maintenance and works closely with coordinators-Created workflow processes between our company and our client in order to control high volume work requests-Created an efficient tracking method through the use of Microsoft Excel to capture and filter high volumes of data, this tracking method is used daily throughout the year-Microsoft Office: Excel level 2, Word, Powerpoint-Laserfiche proficient-Oracle / JD Edwards Enterprise One



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Resume Writer

  • Jan 2016 - May 2017

  -Advanced Diploma in Human Resources: Business Administration (Graduated in June 2016)-Created flexible resumes for workers entering new or current markets-Worked closely with people to create a "master resume" that details all work/volunteer experiences, education, and interests-Helped people develop an understanding of how to develop a resume to each job advertisement-How to obtain skills and knowledge in certain transferable skills-Educated how to apply keywords in resume and during an interview-Taught people how to indicate work requirements on their resume's through past work experiences-Provided insight on how to conduct one's self before, during and after an interview-Provided aid in interview questions, how to answer and what are highlighting features-Aided people how to dress for an interview-Provided solutions on how to track and manage themselves when applying for jobs and obtaining interviews



Arsenal Cleaning Services Ltd

• Canada
• Facilities Services
• 1 - 100 Employee

• HR/Executive Assistant

  • Jul 2016 - Sep 2016

  Pro Bono from July 25th, 2016 - September 6th, 2016-Answered telephones and directed calls to appropriate persons-Took memos, notes,and messages-Sent and replied to emails on outlook-Faxed, scanned and photocopied documents-Created charts and documents for supervisors and managers: new policy documents, proposals, employee log sheets, new request sheets/forms and presentations-Revised and updated company policies, company employment agreements/contracts, HR policies, Job descriptions, current government policies, acts, legislations and law practices within the company-Cited all sources online and offline-Edited and proofread revised and updated documents-Maintained and updated inventory log when cleaners/contractors request for more products-Ensured MSDS is up to date: added new sheets, updated current products, reminded suppliers to comply to the new chemical blitz-Practised health and safety, WHMIS and MSDS. -Workers health and safety certified (4 steps)-WHMIS trained & certified



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Co-Worker

  • Feb 2016 - Sep 2016

  - Greeted customers while answering questions and prepared orders- Distributed product in appropriate locations while ensuring space is made in the appropriate spaces- Ensured all prices and signage was up to date and displayed prominently- Coordinated daily memos and priority lists with co-workers- Assisted customers to find specific products, gather products and provide any further information- Provided designing and organizing tips for customers- Prepared and completed daily priority lists for the overnight team- Ensure customer and children safety- Practice confidentiality with emergency codes and company information- Practice emergency, fire and health and safety requirements at all times



Magenta Photo

• Canada
• Photography
• 1 - 100 Employee

• Sales Consultant

  • Oct 2015 - Jan 2016

  - Seasonal Part-Time- Answer customer queries in products and services offered- Ensure each customer knows about current promotions- Assisted in photo sessions with young children- Maintained cleanliness of reception and studio- Placed all props and decorations back into original places- Photographed and edited passport photos for different countries- Used Adobe Photoshop and a Scheduling program- Called customers to inform packages have arrived or confirmed their appointments 48 hours in advance- Completed sales and assisted customers in the process



Studio DYV

• Canada
• Media Production
• 1 - 100 Employee

• Administrator

  • Jan 2014 - Jan 2015

  • Maintained client and project confidentiality at all times• Answered phones and answered any questions• Answered emails and memos from clients and employees• Liaised any and all critical information appropriately to the correct employee, supervisor, manager or client.• Scheduled and confirmed appointments• Created client files and organized client information and contracts• Printed and distributed all contracts, non-disclosure agreements, new policies and wavers• Assisted in producing contracts, non-disclosure agreements, policies, wavers, presentations and information packages• Tested and set up equipment before meetings• Back-up and stored any and all files including photo copying, scanning, faxing and producing• Contacted clients to confirm appointments/meetings and liaise any updates• Logged and tracked budget for events and shows• Managed and logged all transactions madeOrdered goods and supplies for the company



Solutions

• Sales Associate/Cashier

  • Jan 2014 - Aug 2014

  - Provided home organizational solutions to customers- Designed and assisted customer homes- Assisted staff with cleaning and maintaining store cleanliness- Trained new employees- Ensured all products were properly prices and cleaned- Maintained and tracked inventory shipped to the store- Restocked product where necessary- Provided customers with information on how specific products and be used and utilized- Closed and counted evening cash drawers and balanced them- Practices customer confidentiality- Contacted customers when specific products were restocked in the storeAccomplishments- Introduced new ideas to attract and retain customers at trade shows



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate/Cashier

  • Nov 2011 - May 2013

  - Organized stock rooms- Assisted customers with product- Practiced teamwork with co-workers- Practiced confidentiality, customer and worker safety and loss prevention- Trained new staff members- Provided fashion advice for customers- Adapted to consistent changes- Changed store appearance- Ensured all sale products were properly sorted, logged and placed on sales floor- Maintained cleanliness of sales floor



BOS Rehabilitation

• Receptionist

  • Nov 2010 - Oct 2011

  - Assisted other Receptionist with shared duties such as patient files, insurance claims, filing, scheduling appointments for each doctor- Resolved patient schedule conflicts- Answered telephone calls- Ordered supplies- Maintained client confidentiality- Maintained communication with supervisors and managers- File all completed files- Maintained cleanliness and general office hygiene- Used: MS Outlook, Microsoft Office Excel, Microsoft Office Word, Communication Skills, Customer Support, Microsoft Project, Scheduling Program, Filing, Problem Solving,