Faton Beqaj
Front Desk Agent at Four Points by Sheraton Prishtina City- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Štimlje, District de Ferizaj, Kosovo
Languages
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English Capacité professionnelle complète
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Spanish Compétence professionnelle limitée
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German Notions
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Portuguese Notions
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Credentials
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Customer Service Leadership
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Marketing: Messaging with Purpose
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Sales Strategies and Approaches in a New World of Selling
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Sales, Marketing, and Customer Service in the New World of Work
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Selling with Empathy during Uncertain Times
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Virtual Selling for Sales Professionals
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Windows 11 Essential Training
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Ergonomics 101
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Photography: First Steps
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Cert Prep: Excel Associate - Microsoft Office Specialist for Office 2019 and Office 365
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Cert Prep: Excel Expert - Microsoft Office Specialist for Office 2019 and Office 365
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Excel: Advanced Formatting Techniques
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Excel: Charts in Depth
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Excel: Creating a Basic Dashboard
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Excel: PivotTables in Depth
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Master Microsoft Excel
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Master Microsoft OneNote
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OneNote 2016 Essential Training
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OneNote Tips and Tricks
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OneNote for Windows 10 Essential Training
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Professional Soft Skills Learning Pathway
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Programming Foundations: Fundamentals
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Unconscious Bias
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Visual Studio Code for Web Developers
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Windows 11: Implementation
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Windows 11: Security
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Building Business Relationships
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Building Resilience
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Building Trust
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Communicating Nonverbally
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Communicating with Diplomacy and Tact
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Compassionate Directness
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Conflict Resolution Foundations
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Develop Conflict Management and Resolution Skills
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Develop Your Communication Skills and Interpersonal Influence
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Embracing Unexpected Change
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Excel Essential Training (Office 365/Microsoft 365)
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Fred Kofman on Managing Conflict
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High-Stakes Communication
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Igniting Emotional Engagement
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Improving Your Conflict Competence
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Learning to Be Approachable
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Managing Team Conflict
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Managing Your Emotions at Work
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Master In-Demand Professional Soft Skills
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Mindfulness Practices
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Persuading Others
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Preparing for Successful Communication
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Working on a Cross-Functional Team
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Writing in Plain Language
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Cert Prep: PowerPoint Associate - Microsoft Office Specialist for Office 2019 and Office 365
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Cert Prep: Word 2016 Microsoft Office Expert (77-726)
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Cert Prep: Word 2016 Microsoft Office Specialist (77-725)
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Improving Your Memory
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Managing Anxiety in the Workplace
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Master Microsoft PowerPoint
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Master Microsoft Word
LinkedIn -
PowerPoint Essential Training (Office 365/Microsoft 365)
LinkedIn -
PowerPoint Tips and Tricks
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PowerPoint: Audio and Video
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PowerPoint: Designing Better Slides
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Word 2016: Forms in Depth
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Word 2016: Mail Merge in Depth
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Asserting Yourself, an Empowered Choice
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Become an Administrative Professional
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Business Etiquette: Phone, Email, and Text
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Cert Prep: Outlook Associate - Microsoft Office Specialist for Office 2019 and Office 365
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Computer Science Principles: Programming
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Coping Strategies in Difficult Times
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Creating a Positive and Healthy Work Environment
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Customer Service Mastery: Delight Every Customer
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Customer Service: Managing Customer Expectations
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Dealing with Microaggression as an Employee
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Decision-Making Strategies
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Develop Critical-Thinking, Decision-Making, and Problem-Solving Skills
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Emotional Intelligence as an Inclusivity Booster
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Improve Your Problem-Solving Skills
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Improving Your Judgment for Better Decision-Making
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Learning Canva
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Learning Excel Desktop (Office 365/Microsoft 365)
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Learning Outlook Desktop (Office 365/Microsoft 365)
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Learning PowerPoint Desktop (Office 365/Microsoft 365)
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Learning Word Desktop (Office 365/Microsoft 365)
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Making Quick Decisions
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Master Microsoft Outlook
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Microsoft Teams Essential Training
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Mistakes You Should Avoid at Work
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OneDrive for Business Essential Training
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Outlook Essential Training (Microsoft 365)
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Outlook: Efficient Email Management
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Outlook: Time Management with Calendar and Tasks
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Outlook: Tips and Tricks
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Personal Finance Nano Tips with Brittney Castro
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Problem Solving Techniques
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Public Relations Foundations
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Sales: Customer Success
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Solving Business Problems
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Statistics Foundations: The Basics
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Strategic Thinking
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Tech Trends
LinkedIn
Experience
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Four Points by Sheraton Prishtina City
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Hospitality
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1 - 100 Employee
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Front Desk Agent
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sept. 2021 - - aujourd’hui
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Front Desk Agent
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juil. 2018 - août 2019
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Front Desk Agent
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oct. 2016 - mars 2018
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Education
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2015 - 2018
FAMA College
Bachelor's degree, Psychology -
2005 - 2008
Naim Frashëri
High School Diploma, Science Gymnasium
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