Experience

The Kenjya-Trusant Group LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Communications Specialist

  • Sep 2022 - Present

  (Note: This position is the same as that at Social Solutions; my contract was transferred from one company to another) • Lead communications implementation for USAID’s Client Services Operations (CSO) Division in conjunction with the Program Office’s Engagement and Communication Advisor and USAID subject matter experts. • Assist with the development of the Division communications strategy to internally promote client services, training, and professional development best practices within USAID. • Supervise content publishing by reviewing and editing materials such as technical reports, factsheets, infographics, and PowerPoint presentations. • Provide project management for the internal website, including creating updates on Drupal, writing content, and advising on product accessibility. • Offer recommendations on digital communications best practices and strategies, including website accessibility, content, analytics and data visualization, and team Google Drive taxonomies. • Support Division events such as staff meetings, presentations and speaking engagements by taking notes. Show less



Inclusive Development Partners

• International Trade and Development
• 1 - 100 Employee

• Program and Research Assistant

  • Oct 2020 - Present

  • Analyze research, correspondence, and policy documents to support research programming for groups such as learners with disabilities, SOGI/LGBTQ+, and indigenous communities • Translate complex policies into technical documents such as reports, factsheets, case studies, and infographics • Support geographically distributed teams in regular meetings through written communication and notetaking • Responsible for the design and maintenance of innovative databases in Airtable that successfully matched over 40 consultants for potential grant-funded projects • Align PowerPoint presentations on inclusive procurement practices to WCAG 2.0. disability accessibility standards, ensuring improved access for attendees with visual disabilities • Support programming, administrative, and business process issues by tracking budgets with QuickBooks Show less



Social Solutions International, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Communications Specialist

  • May 2022 - Sep 2022

  • Lead communications implementation for USAID’s Client Services Operations (CSO) Division in conjunction with the Program Office’s Engagement and Communication Advisor and USAID subject matter experts. • Assist with the development of the Division communications strategy to internally promote client services, training, and professional development best practices within USAID. • Supervise content publishing by reviewing and editing materials such as technical reports, factsheets, infographics, and PowerPoint presentations. • Provide project management for the internal website, including creating updates on Drupal, writing content, and advising on product accessibility. • Offer recommendations on digital communications best practices and strategies, including website accessibility, content, analytics and data visualization, and team Google Drive taxonomies. • Support Division events such as staff meetings, presentations and speaking engagements by taking notes. Show less



Teachstone

• United States
• Education Administration Programs
• 200 - 300 Employee

• UX Researcher and Designer

  • Jan 2020 - Feb 2021

  • Lead user research projects from end-to-end using both qualitative and quantitative research methods such as interviewing, surveys, data analytics, heuristic evaluations, and usability testing • Designed interview protocols, recruit and interview users, as well as create usability tests with Validately • Designed wireframes and interactive prototypes using Adobe XD and brand guidelines • Identified accessibility issues according to WCAG 2.0 standards • Collaborated with internal partners in product, content design, learning design, revenue and client success • Communicated research findings through presentations and reports Show less



Uptimize

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Learning Designer

  • Jul 2018 - Feb 2020

  • Developed web content and training programs on inclusive workplaces for 500 learners • Created marketing materials and performed video editing using Adobe Creative Cloud• Used web analytics to identify trends and make recommendations for improvements• Conducted customer research using methodologies such as interviewing and surveys• Updated courses and digital content based on current trends

• Independent contractor

  • May 2017 - Jun 2018

  • Advise on content for diversity and inclusion trainings for corporate clients.• Source bibliographic material for courses.



AHEAD

• Independent Contractor

  • Sep 2016 - Jun 2018

  • Researched and wrote instructional module content and research briefs on accessibility in higher education • Spearheaded the development of a national database for students containing data on over 7000 colleges. • Assisted Center Director in taking technical assistance requests from consumers and professionals. • Researched and wrote instructional module content and research briefs on accessibility in higher education • Spearheaded the development of a national database for students containing data on over 7000 colleges. • Assisted Center Director in taking technical assistance requests from consumers and professionals.



RTI International

• United States
• Research Services
• 700 & Above Employee

• Independent Contractor

  • Apr 2017 - Oct 2017

  • Wrote a section of a manual on accessible education for education and international development professionals working in low- and middle-income countries. • Supported a team of 5 remote researchers by providing research on international education • Wrote a section of a manual on accessible education for education and international development professionals working in low- and middle-income countries. • Supported a team of 5 remote researchers by providing research on international education



UConn Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Graduate/Research Assistant

  • Sep 2012 - Jan 2017

  • Performed quantitative and qualitative research, including developing surveys using Qualtrics, analyzing data with Excel, and designing interview protocols • Co-authored three academic studies on disability and accessibility • Conducted participant outreach, recruitment, scheduling and interviewing, and ensured that recruiting complied to HIPAA standards • Introduced the use of software such as Adobe Photoshop, Illustrator, and InDesign to create graphic assets • Developed presentations in order to communicate findings to conference attendees Show less



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Intern

  • Jun 2016 - Aug 2016

  • Researched and wrote advocacy briefs on disability and accessibility for senior diplomats. • Tracked international media on human rights reporting using Google Alerts. • Designed budgeting and travel planning system in Excel for senior personnel. • Researched and wrote advocacy briefs on disability and accessibility for senior diplomats. • Tracked international media on human rights reporting using Google Alerts. • Designed budgeting and travel planning system in Excel for senior personnel.



Tomnod

• Communications Lead

  • Dec 2011 - May 2012

  • Managed social media accounts on Facebook and Twitter using Hootsuite, as well as wrote blog posts. • Monitored social media analytics using Facebook data. • Managed social media accounts on Facebook and Twitter using Hootsuite, as well as wrote blog posts. • Monitored social media analytics using Facebook data.