Experience

Brightbox, Inc.

• Philippines
• Information Services
• 1 - 100 Employee

• Campaign Supervisor

  • Sep 2023 - Present

  Assess production, profitability, resources and manpower reports, plans, program descriptions, etc. and makes recommendations to senior leadership on process efficiencies. Assess production, profitability, resources and manpower reports, plans, program descriptions, etc. and makes recommendations to senior leadership on process efficiencies.



Philippine Coalition Against Tuberculosis

• Davao, Davao Region, Philippines

• Notification Project Officer

  • Jun 2022 - May 2023



ML Mr. Labandero Laundry Shop

• Region XI - Davao, Philippines

• General Manager

  • Oct 2017 - Mar 2022



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative for AT&T Blue

  • Oct 2013 - Apr 2014

  • Handle Billing and Sales Call from US Customers regarding their Home phone, Internet and Cable Services • Process Payments for customers • Process Orders and payments thru CRM • Handle Billing and Sales Call from US Customers regarding their Home phone, Internet and Cable Services • Process Payments for customers • Process Orders and payments thru CRM



Sutherland Global Services

• Davao City

• Customer Service Representative for AT&T Mobility

  • Jan 2012 - Apr 2013

  • Handle Billing and Sales Call from US Customers regarding their Mobile Phone Service • Process Payments for customers • Process Orders thru CRM • Handle Billing and Sales Call from US Customers regarding their Mobile Phone Service • Process Payments for customers • Process Orders thru CRM



Fund for Assistance to Private Education

• Cotabato City

• Assistant Regional Program Coordinator - Region XII and ARMM

  • Jun 2010 - Oct 2011