Human Resources Specialist

• Aug 2023 - Present

Talent Relations Advocate

• Apr 2022 - Present

Lead Mentor Talent Relations Advocate

• Feb 2023 - Aug 2023

Operations Assistant

• Jun 2021 - Mar 2022

Operations Coordinator

• Apr 2019 - Jun 2021

Client Services Manager

• Aug 2015 - Feb 2019

Client Services Associates / Managers at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload through relationship building and recruiting efforts and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. Responsibilities: Answer client… Show more Client Services Associates / Managers at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload through relationship building and recruiting efforts and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. Responsibilities: Answer client inquires, take referrals, and schedule home care services Source, interview and orient reliable and compassionate clinical staff (nurses and or home health aides) Develop strong and lasting relationships with referral sources and community resources Facilitate local marketing and recruiting events to build a strong presence in the community Manage a caseload of clients including staffing, scheduling and operations and administration Show less Client Services Associates / Managers at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload through relationship building and recruiting efforts and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. Responsibilities: Answer client… Show more Client Services Associates / Managers at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload through relationship building and recruiting efforts and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. Responsibilities: Answer client inquires, take referrals, and schedule home care services Source, interview and orient reliable and compassionate clinical staff (nurses and or home health aides) Develop strong and lasting relationships with referral sources and community resources Facilitate local marketing and recruiting events to build a strong presence in the community Manage a caseload of clients including staffing, scheduling and operations and administration Show less

Legal Assistant

• Jan 2015 - Aug 2015

Worked under direct supervision of the litigation paralegal. Completed tasks requested by the litigation paralegal and attorneys. Processed incoming mail. Answered multiline phone and routed calls to appropriate parties. Organized office. Prepared and processed legal documents and papers. Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials. Organized and maintained documents, and case files. Scheduled and made appointments. Made photocopies… Show more Worked under direct supervision of the litigation paralegal. Completed tasks requested by the litigation paralegal and attorneys. Processed incoming mail. Answered multiline phone and routed calls to appropriate parties. Organized office. Prepared and processed legal documents and papers. Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials. Organized and maintained documents, and case files. Scheduled and made appointments. Made photocopies of correspondence, documents, and other printed matter. Assisted attorney in collecting information such as medical and other records. Show less Worked under direct supervision of the litigation paralegal. Completed tasks requested by the litigation paralegal and attorneys. Processed incoming mail. Answered multiline phone and routed calls to appropriate parties. Organized office. Prepared and processed legal documents and papers. Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials. Organized and maintained documents, and case files. Scheduled and made appointments. Made photocopies… Show more Worked under direct supervision of the litigation paralegal. Completed tasks requested by the litigation paralegal and attorneys. Processed incoming mail. Answered multiline phone and routed calls to appropriate parties. Organized office. Prepared and processed legal documents and papers. Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials. Organized and maintained documents, and case files. Scheduled and made appointments. Made photocopies of correspondence, documents, and other printed matter. Assisted attorney in collecting information such as medical and other records. Show less

Accounts Coordinator

• Aug 2012 - Jan 2015

Received and allocated incoming mail; Processed invoices; Processed check and credit card payments;; Created monthly invoices; Processed EFTs; Worked in correlation with City and County Accounting Offices to assure accurate bookkeeping; Filed documents received in relation to invoices and payments on the server and paper format; Answered multiline phone; Completed Inventory for facility needs; Completed tasks requested by the Airport Director and Operations Manager; Made reservations for rental… Show more Received and allocated incoming mail; Processed invoices; Processed check and credit card payments;; Created monthly invoices; Processed EFTs; Worked in correlation with City and County Accounting Offices to assure accurate bookkeeping; Filed documents received in relation to invoices and payments on the server and paper format; Answered multiline phone; Completed Inventory for facility needs; Completed tasks requested by the Airport Director and Operations Manager; Made reservations for rental cars and hotels for incoming passengers and ordered catering if necessary for flights. Began Business Center Rental (2 conference rooms) project; Created Information Packets regarding Conference Room rentals, including contacting local vendors in the area to provide their information for maximum impact; Helped create policy and procedure regarding each conference room; Created and maintained calendar for Business Center rentals; Show center to potential renters; Made arrangements for events that are scheduled, including contacting chosen vendors, scheduling additional event staff, and keeping the renters informed; Maintained all records for deposit and fee payments; Created check request form to schedule and completed deposit reimbursement process; and, established and maintained interpersonal relationships with potential renters and past renters to ensure continuation of rentals in the Business Center Show less Received and allocated incoming mail; Processed invoices; Processed check and credit card payments;; Created monthly invoices; Processed EFTs; Worked in correlation with City and County Accounting Offices to assure accurate bookkeeping; Filed documents received in relation to invoices and payments on the server and paper format; Answered multiline phone; Completed Inventory for facility needs; Completed tasks requested by the Airport Director and Operations Manager; Made reservations for rental… Show more Received and allocated incoming mail; Processed invoices; Processed check and credit card payments;; Created monthly invoices; Processed EFTs; Worked in correlation with City and County Accounting Offices to assure accurate bookkeeping; Filed documents received in relation to invoices and payments on the server and paper format; Answered multiline phone; Completed Inventory for facility needs; Completed tasks requested by the Airport Director and Operations Manager; Made reservations for rental cars and hotels for incoming passengers and ordered catering if necessary for flights. Began Business Center Rental (2 conference rooms) project; Created Information Packets regarding Conference Room rentals, including contacting local vendors in the area to provide their information for maximum impact; Helped create policy and procedure regarding each conference room; Created and maintained calendar for Business Center rentals; Show center to potential renters; Made arrangements for events that are scheduled, including contacting chosen vendors, scheduling additional event staff, and keeping the renters informed; Maintained all records for deposit and fee payments; Created check request form to schedule and completed deposit reimbursement process; and, established and maintained interpersonal relationships with potential renters and past renters to ensure continuation of rentals in the Business Center Show less

Paralegal/Claims Manager

• Jun 2010 - Apr 2012

In this position, I was the claims manager for nursing home litigation matters. I oversaw medical record request completion, auditing outside counsel invoices, maintaining files on claims, obtaining documents for discovery requests and serving the needs of facilities in eleven states. In this position, I was the claims manager for nursing home litigation matters. I oversaw medical record request completion, auditing outside counsel invoices, maintaining files on claims, obtaining documents for discovery requests and serving the needs of facilities in eleven states.

Marketing Assistant

• Mar 2008 - Mar 2009

I was the marketing assistant. I participated in market research; updated and maintained distributor websites and; assisted the graphic artist, the director of marketing, and the VP of marketing. I was the marketing assistant. I participated in market research; updated and maintained distributor websites and; assisted the graphic artist, the director of marketing, and the VP of marketing.

Paralegal

• Sep 2006 - Jul 2007

I was a paralegal for the attorney. I worked on cases, filed cases, spoke with clients. I was a paralegal for the attorney. I worked on cases, filed cases, spoke with clients.