Pamela Wong

Payroll Specialist at Village of Northbrook
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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5.0

/5.0
/ Based on 2 ratings
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LinkedIn User

Pamela is a very hard-working detailed individual who is very dependable and reliable to any company. I would consider Pamela to be an asset to any company. She is very helpful with any issue.

John Lederleitner

Pam is a very organized and detail-minded person with a great work ethic. She used her analysis skills to learn and progress in our credit group. Pam went from doing a very good job applying cash to also doing very well in working with customers in resolving deductions taken. I would hire Pam again if I had the opportunity.

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Payroll Specialist
      • Jun 2021 - Present

    • Staff Accountant
      • Aug 2017 - May 2020

    • Accounting
    • 1 - 100 Employee
    • Bookkeeper
      • Jul 2016 - Apr 2017

    • Director of Client Services
      • Nov 2009 - Jun 2016

      Client Responsibilities Responsible for key aspects of client service and relationship management Input annual individual income tax returns Oversee all bookkeeping functions including; bank reconciliations, payroll reports and federal payroll tax liability for the client Handle all annual W-2s and 1099s Compilation for Financial Statements Internal Corporate Responsibilities Support all CPAs and ensure and implement compliance with policies and procedures. Process firm's payroll, file payroll reports for the quarter and annual filings Accountable for billing, accounts receivables and accounts payables. Responsible for majority of activities related to Accounts Receivable including invoicing and posting payments to accounts and collections. Utilize online access for bill payments and remote deposits. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Deduction Specialist
      • Sep 2004 - Oct 2009

      Supported Customer Financial Analyst on accounts including Staples, OfficeMax, Costco, Walmart/Sam's Club Retrieved documents from internal and external data resources regarding customer chargebacks to recommend denial or credit memo issuance Communicated with Customer Service, Distribution Centers, transportation and third party vendors for delivery details, verification and additional information Facilitated timely resolution of chargeback issues with Customer Financial Analyst and process credit memos or denials Investigated past due invoices Prepared month-end chargeback status report Show less

    • United States
    • Retail Office Equipment
    • 300 - 400 Employee
    • Accounts Receivable Specialist
      • Apr 1998 - Aug 2004

      Applied cash for GBC Domestic and GBC International Subsidiaries Processed and applied daily cash receipts, wire transfers and credit card transactions Processed refunds for overpayment/duplicate payments Reconciled accounts by payments transfers, cash adjustments or write-offs Communicated with customers to resolve disputes of deductions Developed and implemented procedures to calculate cash received versus cash posted Applied cash for GBC Domestic and GBC International Subsidiaries Processed and applied daily cash receipts, wire transfers and credit card transactions Processed refunds for overpayment/duplicate payments Reconciled accounts by payments transfers, cash adjustments or write-offs Communicated with customers to resolve disputes of deductions Developed and implemented procedures to calculate cash received versus cash posted

  • Marshall Field's
    • Northbrook, IL
    • Sales Auditor
      • Aug 1995 - Jul 1997

      Audited sales terminals to ensure accurate sales reporting Researched out of balance terminals and reconciled control totals for the Cash Office Investigated trends of overages/shortages for each terminal and reported back to the Asset Protection Department Communicated with customers to resolve unidentified charges Answered customer calls regarding purchases, discounts and returns Audited sales terminals to ensure accurate sales reporting Researched out of balance terminals and reconciled control totals for the Cash Office Investigated trends of overages/shortages for each terminal and reported back to the Asset Protection Department Communicated with customers to resolve unidentified charges Answered customer calls regarding purchases, discounts and returns

Education

  • University of Illinois Chicago
    Bachelor of Arts, Education

Community

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