Koren Bolster
Administrative Coordinator at Lucas Research- Claim this Profile
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Topline Score
Bio
Credentials
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Healthcare – CPR / AED
American Heart AssociationOct, 2021- Nov, 2024 -
Group 7 - GCP
CITI Program, A Division of BRANYJun, 2020- Nov, 2024 -
Emerging Leaders Certification
The BB&T Leadership Institute
Experience
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Lucas Research
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United States
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Research Services
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1 - 100 Employee
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Administrative Coordinator
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Sep 2020 - Present
• Direct internal communications • Clinical Research volunteer recruitment • Track provider research plans • Generate weekly update on the status of business operations for all team members • Take phone calls, check phone messages, portal messages and emails, index paperwork, fax documents • Keep patient information confidential and maintain patient confidence• Index 50-150 Drug Study lab reports, daily, for Investigator signature • Coordinate provider schedules/appointment accuracy to support 84-100 office patients per day• Track new patient lead generation • Initiate outgoing referrals
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Administrative Intern
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Jun 2020 - Sep 2020
Position included greeting patients and checking them in to be seen by providers, accepting payments for outstanding payments/ co-pays, keeping patient information confidential and maintaining confidentiality through completing safeguards in compliance with the Health Insurance Portability and Accountability Act (HIPAA), taking phone calls, scanning and indexing paperwork, faxing documents, downloading information from patients' meters/pumps and scan in the results, preparing patient encounter forms daily and scanning these forms to billing company every evening to ensure patients are billed properly, and last but certainly not least engaging with team members in teamwork and keeping a harmonious environment for both staff and patients.Have successfully completed Bloodborne Pathogen training, HIPAA training, Good Clinical Practice training, Shipping Dangerous Goods training, and Safety Awareness training.
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Mike Toler Chrysler Dodge Jeep Ram
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United States
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Automotive
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1 - 100 Employee
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Front Desk Receptionist/ Sales Assistant
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2015 - May 2020
The position included dealing directly with 40-75 customers in greeting and directing them to desired departments, maintaining company credit card receipts and record book pertaining to use of fueling vehicles, answering 70-150 daily phone calls promptly and efficiently, scheduling 4-5 daily showroom appointments and updating appointment calendar accordingly, completing follow-up and courtesy phone calls, and maintaining customer relations. The position included dealing directly with 40-75 customers in greeting and directing them to desired departments, maintaining company credit card receipts and record book pertaining to use of fueling vehicles, answering 70-150 daily phone calls promptly and efficiently, scheduling 4-5 daily showroom appointments and updating appointment calendar accordingly, completing follow-up and courtesy phone calls, and maintaining customer relations.
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Education
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2021 - 2022
East Carolina University
Master of Business Administration - MBA, Health/Health Care Administration/Management -
2019 - 2021
East Carolina University
Bachelor's of Science in Business Administration, Marketing -
2018 - 2019
Carteret Community College
Associates of Arts
Community
