Associate Vice President, Solution Provider Advisory

• Mar 2023 - Present

Director of LX

• Mar 2021 - Mar 2023

Senior Content Engineer

• Nov 2019 - Mar 2021

Product Solutions Manager

• Feb 2013 - Nov 2019

You can turn to BrainStorm to help drive adoption of your SaaS solutions. We give you the best tools for helping end users change behavior. BrainStorm makes scaling your reach easier than ever with proven strategizes that work! We save IT time and help orgs get the most out of their solutions. If you're a SaaS company, we can help you help your customers. Specialties SaaS, Client Success, Adoption, Change Management, End-user Software Training, Microsoft Office Training, Microsoft… Show more You can turn to BrainStorm to help drive adoption of your SaaS solutions. We give you the best tools for helping end users change behavior. BrainStorm makes scaling your reach easier than ever with proven strategizes that work! We save IT time and help orgs get the most out of their solutions. If you're a SaaS company, we can help you help your customers. Specialties SaaS, Client Success, Adoption, Change Management, End-user Software Training, Microsoft Office Training, Microsoft Experience Center (MEC) Facilitation, Customer Immersion (CIE) Facilitator, Excellent Customer Service, Computer-based Training, Reference Cards, Instructor-led Training, Project Management, Content Strategy, Change Management Consults with large enterprise clients on best practices for SharePoint and Office to improve productivity

Director of Product Management

• Apr 2011 - Mar 2013

Developed marketing plan for SchoolTipline (created documentation, managed website development, ran the social media feeds, etc.) Oversaw the development of branding and marketing efforts (including email campaigning, tradeshows, and web videos) Trained internal team regarding sales and fulfillment. I was responsible for all paying customers (selling, onboarding, and fulfillment). Strategic consulting and training for schools launching anti-bullying campaigns. Trained… Show more Developed marketing plan for SchoolTipline (created documentation, managed website development, ran the social media feeds, etc.) Oversaw the development of branding and marketing efforts (including email campaigning, tradeshows, and web videos) Trained internal team regarding sales and fulfillment. I was responsible for all paying customers (selling, onboarding, and fulfillment). Strategic consulting and training for schools launching anti-bullying campaigns. Trained administrations in use of software to improve processes. Worked as a student advocate in response to reported incidents. Managed MySQL database of student information to ensure security and sound information. Show less Developed marketing plan for SchoolTipline (created documentation, managed website development, ran the social media feeds, etc.) Oversaw the development of branding and marketing efforts (including email campaigning, tradeshows, and web videos) Trained internal team regarding sales and fulfillment. I was responsible for all paying customers (selling, onboarding, and fulfillment). Strategic consulting and training for schools launching anti-bullying campaigns. Trained… Show more Developed marketing plan for SchoolTipline (created documentation, managed website development, ran the social media feeds, etc.) Oversaw the development of branding and marketing efforts (including email campaigning, tradeshows, and web videos) Trained internal team regarding sales and fulfillment. I was responsible for all paying customers (selling, onboarding, and fulfillment). Strategic consulting and training for schools launching anti-bullying campaigns. Trained administrations in use of software to improve processes. Worked as a student advocate in response to reported incidents. Managed MySQL database of student information to ensure security and sound information. Show less

Silicon Slopes

• Jan 2011 - Apr 2011

Silicon Slopes was conceived for the purpose of promoting Utah’s growing technology community. After sitting through numerous meetings strategizing ways to promote Utah’s image (all of them leading to no action), Omniture Founder and CEO, Josh James decided to initiate a branding campaign for Utah’s tech community in the form of Silicon Slopes. I interviewed business technology leaders in Utah and wrote articles for the website. I also researched and updated information on high profile… Show more Silicon Slopes was conceived for the purpose of promoting Utah’s growing technology community. After sitting through numerous meetings strategizing ways to promote Utah’s image (all of them leading to no action), Omniture Founder and CEO, Josh James decided to initiate a branding campaign for Utah’s tech community in the form of Silicon Slopes. I interviewed business technology leaders in Utah and wrote articles for the website. I also researched and updated information on high profile Utah tech companies. Show less Silicon Slopes was conceived for the purpose of promoting Utah’s growing technology community. After sitting through numerous meetings strategizing ways to promote Utah’s image (all of them leading to no action), Omniture Founder and CEO, Josh James decided to initiate a branding campaign for Utah’s tech community in the form of Silicon Slopes. I interviewed business technology leaders in Utah and wrote articles for the website. I also researched and updated information on high profile… Show more Silicon Slopes was conceived for the purpose of promoting Utah’s growing technology community. After sitting through numerous meetings strategizing ways to promote Utah’s image (all of them leading to no action), Omniture Founder and CEO, Josh James decided to initiate a branding campaign for Utah’s tech community in the form of Silicon Slopes. I interviewed business technology leaders in Utah and wrote articles for the website. I also researched and updated information on high profile Utah tech companies. Show less

MTC Teacher

• Jul 2010 - Apr 2011

Trained young people on teaching, planning, goal setting, and interpersonal skills as they prepared to serve people internationally. Trained young people on teaching, planning, goal setting, and interpersonal skills as they prepared to serve people internationally.

Student Director

• 2010 - 2011

I led the student effort to launch the first ever international business modelling competition. Led the marketing effort to recruit talented entrepreneurs from universities across the world. Developed the specific rules and guidelines for the competition, including the regarded documentation. Students had to tell the story of their lean startup model. How they took an idea and tested it with customers to find a working business model. Organized the events for training, networking,… Show more I led the student effort to launch the first ever international business modelling competition. Led the marketing effort to recruit talented entrepreneurs from universities across the world. Developed the specific rules and guidelines for the competition, including the regarded documentation. Students had to tell the story of their lean startup model. How they took an idea and tested it with customers to find a working business model. Organized the events for training, networking, and launching the competition. Show less I led the student effort to launch the first ever international business modelling competition. Led the marketing effort to recruit talented entrepreneurs from universities across the world. Developed the specific rules and guidelines for the competition, including the regarded documentation. Students had to tell the story of their lean startup model. How they took an idea and tested it with customers to find a working business model. Organized the events for training, networking,… Show more I led the student effort to launch the first ever international business modelling competition. Led the marketing effort to recruit talented entrepreneurs from universities across the world. Developed the specific rules and guidelines for the competition, including the regarded documentation. Students had to tell the story of their lean startup model. How they took an idea and tested it with customers to find a working business model. Organized the events for training, networking, and launching the competition. Show less

Marketing Associate

• Jan 2010 - Mar 2010

Branding the persona and image of a unique cultural piece of art. I promoted Walter the Bus at special events, building a loyal fan base. Oversaw the development of web and video content marketed the story of Walter. Organized and planned the events associated with Walter (concerts, company parties, etc.) Branding the persona and image of a unique cultural piece of art. I promoted Walter the Bus at special events, building a loyal fan base. Oversaw the development of web and video content marketed the story of Walter. Organized and planned the events associated with Walter (concerts, company parties, etc.)

Scheduling Manager

• May 2009 - Aug 2009

Worked with Healthcare professionals in scheduling insurance audits. I also managed the schedules of employees who image medical records by sceduling the audits directly with the providers' offices. My role included QA and often analyzing data to ensure we were efficient. Worked with Healthcare professionals in scheduling insurance audits. I also managed the schedules of employees who image medical records by sceduling the audits directly with the providers' offices. My role included QA and often analyzing data to ensure we were efficient.

MTC Teacher/Referral Center Trainer

• Oct 2007 - Apr 2009

Trained volunteers preparing for service across the globe in teaching and presenting skills. Supervised volunteers working in the call center. www.mtc.byu.edu Trained volunteers preparing for service across the globe in teaching and presenting skills. Supervised volunteers working in the call center. www.mtc.byu.edu

Sales Representative/Route Coordinator

• May 2004 - Aug 2007

Worked summer direct sales providing accounts for Orkin Pest Control. Worked summer direct sales providing accounts for Orkin Pest Control.