Experience

That's Great News

• United States
• Advertising Services
• 100 - 200 Employee

• Director of Sales and Customer Service

  • Apr 2022 - Present

• CT Sales and Wholesale Manager

  • May 2016 - Apr 2022



Newtown High School

• United States
• 1 - 100 Employee

• Colorguard Instructor

  • Jul 2009 - Sep 2018

  Designed color guard programs that effectively complement and enhance the visual and musical program, evaluates members' abilities and designs equipment carriage accordingly, works closely with the Marching Band Director and the other staff members to develop visual program, attends all rehearsals and performances, instructs members in fundamental and advanced flag, saber, and rifle techniques, and teaches members program material. Designed color guard programs that effectively complement and enhance the visual and musical program, evaluates members' abilities and designs equipment carriage accordingly, works closely with the Marching Band Director and the other staff members to develop visual program, attends all rehearsals and performances, instructs members in fundamental and advanced flag, saber, and rifle techniques, and teaches members program material.



Edible Arrangements

• United States
• Retail
• 700 & Above Employee

• Sales Team Lead

  • Dec 2009 - May 2016

  Work closely with the lead qualifier to ensure the pre-qualified leads are converted to Edible Brands franchise owners. Present franchise opportunities in the most convincing fashion and in the most favorable light. Build rapport and trust with potential franchisees, understanding their concerns while providing maximum support and business solutions. Full understanding of inside sales. Nurture strong relationships with existing franchisees to provide support in their enterprise expansion plans offering up options and resources within Edible Brands. Invite potential franchise leads to attend discovery day. Present revenue and growth opportunities for Discovery Day attendees. Keep the VP of Development informed by submitting activity and results reports, daily call reports, weekly work plans, monthly activity and annual territory analyses. Answer technical and procedural questions to potential franchise business owners when required. Explain franchise brand offerings, using marketing materials and other relevant materials to franchisees. Evaluate competitive situations, coordination of intelligence gathering and implementing appropriate tactics as required. Prepare and complete sales action plans. Incorporate the values of Edible Brands mission statement and core values throughout a managed selling process. Show less



Things Remembered

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2015 - Feb 2016

  Use selling techniques to enhance sales, such as: selling add-on sales and showcasing engraving information to customers to achieve store and individual sales goals. Ensure a high-quality customer service experience; making product and personalization recommendations consistent with the customer’s expectations. Articulate product knowledge to customers; be the gift expert. Responsible to be a role model for the sales teammates and demonstrate the standard for customer experience. Proficient in basic skills of store operations to include: engraving, completion of all register transactions, and equipment maintenance. Participate in store activities such as stocking, inventory, processing incoming and outgoing merchandise shipments, housekeeping, and display sets. Responsible for LP measures of security and safety at all times while working. Work single coverage; maintain awareness to drive business and deliver results. Responsible to open and/or close the store on their shift, including locking and unlocking the store. Accountable to open registers, to balance cash daily, and create nightly bank deposits. Show less