Human Resources Generalist

• Aug 2021 - Present

Founder

• Jan 2017 - Present

Being the only child in my family my parents continuously persuaded me to undertake what I desired of. “Something of my own, A brand under my name, something that I could think of”, this flurry of ideas quickly ignited inner me, helped to regain confidence for my naive soul. Having a father who calibrates in the same thinking pattern of mine, made my life easier in developing something of my own. It was his (was already into) Gold and Gem Jewelry business which inspired me to rejuvenate traditional way of selling Gold products.(such as chains, earrings, wedding rings & etc.) I envisioned on running a futuristic product line by 3D printing the casts and making custom made Gold products through them. Show less

HR, Admin. & Procurement In-Charge

• Jan 2019 - Aug 2021

Eminent Accomplishments - HR Operations Recruitment of 89 Facility service workforce from Nepal for Villaggio Mall Cleaning Services (September 2019) • Recruitment of 52 facility service workforce from Kenya for Cleaning Services in Landmark Shopping Mall (September 2019) • Recruitment of 30 facility service workforce from Nepal for cleaning services in Gondolania in Villaggio Mall (September 2019) o Recruiting a workforce of 16 from Uganda for Cleaning Services in Landmark Group (Jan 2020). o Recruiting a workforce of 26 from Uganda and Nepal for Cleaning Services in Azadea Group (Feb 2020). o Recruiting 46 labourers from Kenya, Nepal, India and Sri Lanka for Cleaning Services in Lulu Gharafa (May 2021). HR Operations  Managing over 200 workforce within the company  Conduct Interviews and selecting prospective candidates  Processing of monthly Payroll  Preparation of Final Settlements and other required paper work  Plans and conducts new employee orientation to foster positive attitude toward Company goals.  Responds to inquiries regarding policies, procedures  Maintaining and revising the company’s handbook on policies and procedures  Maintaining department records and reports  Managing the recruitment and selection process Procurement Operations  Reviewing, comparing, analyzing, and approving products and services to be purchased.  Preparing approved supplier list, request for quotations/ proposals based on operational requirement for each project  Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures  Preparation of all the LPOs Show less

HR & Admin. Officer

• Feb 2018 - Aug 2021

Eminent Accomplishments  Actively engaged in re-structuring the entire establishment and Business Processes Ulan Middle East (October 2018)  Successful Projects launch for Ulan Middle East • Recruiting 77 of Facility Service Workforce from Nepal for Gulf Mall Cleaning & Maintenance Services (March 2018) HR Operations  Actively conduct all the employee On Boarding activities  Preparing Joining Formalities for the New Candidates and Arranging Induction  Conduct Orientation for newly joined employees  Carry out day today HR functions  Be the source of reference to all staff on HR policies and procedures  Continually develop and maintain HR policies and procedures (As per the Qatar Labor Law)  processing of monthly payroll  Preparation of Job Descriptions and Job Offers  Properly maintain and secured all the Employee Personnel Files and ensures that it contains all the required employment paperwork  Keeping a track on the Employee Punctuality  Work closely with the PRO in related paper works of hiring new employees (Visa Process and Qatar ID) and ensure that all the Company Official Documents are Renewed in timely manner Show less

Key Customer Relations Executive

• Mar 2013 - Feb 2017

My assignments as a Key Client Executive at one of the largest and leading financial conglomerates in Sri Lanka, where my experience and exposure to both the technical and operational side of Business analysis, (Finance) and Business Development was unparalleled, both in terms of scale and diversity.Eminent Accomplishments Successfully launched a Sub-Department called “Dormant CRA Policy Management Unit” where three Junior Customer Relations Executives were supervised under me. Maintained the Highest Target Achiever and Highest Customer Retention Ratio consecutively until I resigned.HR & Administration Conducted Training Sessions for newly inducted Interns as well as permanent sales team members. (Even with the time allocation, I have been able to successfully complete 17 Sessions for last 2 years.) Preparation of Interview Schedules and contact the Short-Listed Candidates. Preparation of OT for all the staff and send it to the Finance to process the Pay Roll. Analysis of Different Data Sheets as requested by the management and presenting of findings. Preparation of all the Customer Letters using Mail Merge.Project Management Worked closely with the leadership team (middle Management) to obtain High end customer Leads and absorbs their overviews on business processors.  Played a key role in redesigning business processors as well as submission of factual documentation (as needed) for the new initiatives.  Kept a close track of “individually assigned sales projects” and submitted confidential internal reports to top management on the live projects.Key Customer Co-ordination and Business Development Worked as the Main hub and central point between internal and external customers. Tracked/Recorded all the pending Customer related issues, followed-up with customer retention committee and relevant departments.  Development of new strategies for the department.  Initiation of a Sub-Department called Dormant CRA Unit. Show less

Trainee Customer Relations Executive

• Mar 2012 - Apr 2013

Intern-HR

• Sep 2012 - Dec 2012

As Intern HRExecutive at one of Sri Lanka’s largest FMCG Conglomerate; Hayleys Consumer Products Ltd, I acquired skills in all phases of Relationship Management, Employee support services, HR documentation, and administration. Working in tandem with HR Team, and upper mangement; I consistently maintain a hands-on, engaged approach in managing operational procedures and documentation relating to HR Administration. As Intern HRExecutive at one of Sri Lanka’s largest FMCG Conglomerate; Hayleys Consumer Products Ltd, I acquired skills in all phases of Relationship Management, Employee support services, HR documentation, and administration. Working in tandem with HR Team, and upper mangement; I consistently maintain a hands-on, engaged approach in managing operational procedures and documentation relating to HR Administration.