☁️ Sjors de Haan
Subject-Matter Expert (SME) for Intune Apps and Jamf at Wortell- Claim this Profile
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Bio
Credentials
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Communicatietraining
Brenda Sarbach BedrijfstrainingenNov, 2022- Nov, 2024 -
Microsoft 365 Identity and Services (MS-100)
MicrosoftMay, 2022- Nov, 2024 -
Bedrijfshulpverlener (Emergency Response Officer)
BHV.NLNov, 2021- Nov, 2024 -
Azure Administrator Associate (AZ-104)
MicrosoftMay, 2021- Nov, 2024 -
Modern Desktop Administrator Associate (MD-100 + MD-101)
MicrosoftFeb, 2020- Nov, 2024 -
Microsoft 365 Fundamentals (MS-900)
MicrosoftAug, 2019- Nov, 2024 -
Azure Fundamentals (AZ-900)
MicrosoftJul, 2019- Nov, 2024 -
LEAN Green Belt
Cardiff University / Prifysgol CaerdyddJun, 2019- Nov, 2024 -
Microsoft Excel for Advanced users
BrunelJan, 2019- Nov, 2024 -
LEAN Yellow Belt
Cardiff University / Prifysgol CaerdyddSep, 2018- Nov, 2024 -
ITIL Foundation
AXELOS Global Best PracticeJul, 2018- Nov, 2024 -
MCSA: Windows 10 (70-697)
MicrosoftJul, 2017- Nov, 2024 -
MCSA: Windows 8.1 (70-687 + 70-688)
MicrosoftNov, 2015- Nov, 2024 -
HDI Support Center Analyst
PEAK-ITJul, 2015- Nov, 2024
Experience
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Wortell
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Netherlands
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Information Technology & Services
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200 - 300 Employee
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Subject-Matter Expert (SME) for Intune Apps and Jamf
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Jun 2023 - Present
In addition to my main role as Modern Workplace Engineer, I am also a subject-matter expert (SME) for Intune Apps and Jamf.
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Modern Workplace Engineer
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Aug 2022 - Present
In this role, my main responsibility is assisting Managed Services clients with managing their IT platform. The scope of support varies by which products/services the client has purchased, this could be Hybrid, Cloud, MDR and/or other services. My specialty and primary focus is the Modern Workplace (Work).
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Brunel
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Netherlands
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Staffing and Recruiting
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700 & Above Employee
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Modern Workplace Specialist
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Oct 2019 - Aug 2022
I was the lead engineer for Brunel's Modern Workplace platform (~1600 AAD joined devices worldwide, Intune-managed). My priority was to create a pleasant, highly productive environment, that is up-to-date, flexible and secure. I designed new functionality, performed maintenance and fixed issues for the entire fleet of devices. I packaged applications, wrote PowerShell scripts, updated policies and analyzed reports. In addition, I worked on other Microsoft 365/Azure related tasks and anything… Show more I was the lead engineer for Brunel's Modern Workplace platform (~1600 AAD joined devices worldwide, Intune-managed). My priority was to create a pleasant, highly productive environment, that is up-to-date, flexible and secure. I designed new functionality, performed maintenance and fixed issues for the entire fleet of devices. I packaged applications, wrote PowerShell scripts, updated policies and analyzed reports. In addition, I worked on other Microsoft 365/Azure related tasks and anything related to device-management, like MAM/MDM management of mobile/macOS devices.
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IT Support Technician
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Dec 2017 - Oct 2019
I provided IT support and administered Microsoft 365 services.
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Korn Ferry
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United States
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Business Consulting and Services
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700 & Above Employee
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Senior IT Support (via Brunel)
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Mar 2017 - Dec 2017
Provided all onsite support for the Amsterdam office (100 users) and 2nd line remote support for all other regions worldwide (7200 users). This was a contractor position offered by Brunel. Provided all onsite support for the Amsterdam office (100 users) and 2nd line remote support for all other regions worldwide (7200 users). This was a contractor position offered by Brunel.
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EY
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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L1 Support Analyst (via Tata Consultancy Services)
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Oct 2016 - Jan 2017
Located in Budapest, Hungary. Provided 1st line remote support, primarily for the Benelux region (4200 users). Also did limited support for other regions worldwide (200.000 users). This was a contractor position offered by Tata Consultancy Services. Located in Budapest, Hungary. Provided 1st line remote support, primarily for the Benelux region (4200 users). Also did limited support for other regions worldwide (200.000 users). This was a contractor position offered by Tata Consultancy Services.
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CAD & Company
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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System Administrator
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Apr 2016 - Oct 2016
Provided onsite- and remote IT support (50 users). I was also responsible for maintaining, updating and upgrading the on-premise and cloud-based IT infrastructure. This included Windows servers, Hyper-V servers, Microsoft Intune and Office 365. Provided onsite- and remote IT support (50 users). I was also responsible for maintaining, updating and upgrading the on-premise and cloud-based IT infrastructure. This included Windows servers, Hyper-V servers, Microsoft Intune and Office 365.
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Tata Steel
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India
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Mining
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700 & Above Employee
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Technical Support Engineer (via Peak-IT)
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Apr 2015 - Mar 2016
Provided 1st line remote support for the UK, Netherlands and India regions (30.000 users). The department was also responsible for the central coordination of all IT-related tickets via the SPOC (Single Point of Contact) concept. This was a contractor position offered by Peak-IT. Provided 1st line remote support for the UK, Netherlands and India regions (30.000 users). The department was also responsible for the central coordination of all IT-related tickets via the SPOC (Single Point of Contact) concept. This was a contractor position offered by Peak-IT.
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Eerste Christelijk Lyceum
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Netherlands
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Education Management
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1 - 100 Employee
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IT Helpdesk Engineer
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Jan 2014 - Jul 2014
Internship for my MBO N4 study at Nova College. I was responsible for IT support for teachers and students (1400 users). Along with another intern, I set up a Microsoft WDS environment to make sure the process of (re-)imaging client-computers was faster, more efficient and more stable. Internship for my MBO N4 study at Nova College. I was responsible for IT support for teachers and students (1400 users). Along with another intern, I set up a Microsoft WDS environment to make sure the process of (re-)imaging client-computers was faster, more efficient and more stable.
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IDG Benelux
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Book and Periodical Publishing
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1 - 100 Employee
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On-site IT support
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Oct 2010 - Nov 2012
Provided all onsite IT support for the Amsterdam office (90 users). Also did limited server- and network-management. Provided all onsite IT support for the Amsterdam office (90 users). Also did limited server- and network-management.
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Maddocks & Bugley
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Information Services
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IT Support and System Administrator
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Aug 2009 - Feb 2010
Internship for my MBO N3 study at Regio College. Provided all IT support and also helped with System Administration tasks. Internship for my MBO N3 study at Regio College. Provided all IT support and also helped with System Administration tasks.
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Education
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2014 - 2015
Hogeschool van Amsterdam
Bachelor -
2013 - 2014
Nova College
MBO Niveau 4 -
2007 - 2010
Regio College
MBO Niveau 3
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