Experience

Centific

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Project Manager

  • Sep 2022 - Present



AGI FREIGHT

• 1 - 100 Employee

• Operation Team Lead

  • Feb 2021 - Aug 2022

  - Leading the team to meet KPIs set by client.- Work together with warehouse staffs and vendors for all incoming shipment arrangement.- Work with relevant authorities and partners to ensure smooth terminal, custom clearance and delivery to last mile vendors.- Work with client on shipment forecast and risk management.- Work together with IT vendor on new mobile/web application.- Check shipment status and reporting.- Check costing and issue billing

• Management Associate

  • Apr 2019 - Jan 2021



Market America, Inc.

• United States
• Software Development
• 700 & Above Employee

• Unfranchise Service Executive

  • Apr 2017 - Jan 2019

  - To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs- Attending to clients’ queries. Providing services via telephone, email and writing.- Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns- Support Company held events - To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs- Attending to clients’ queries. Providing services via telephone, email and writing.- Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns- Support Company held events



Penang Adventist Hospital

• Hospitals and Health Care
• 200 - 300 Employee

• Marketing Intern

  • Jan 2017 - Feb 2017



Exabytes Group

• Malaysia
• Computer Networking Products
• 100 - 200 Employee

• Internet Marketing Intern

  • Oct 2016 - Dec 2016

  Facebook Marketing, Google Analytics, S.E.O, Email Marketing Facebook Marketing, Google Analytics, S.E.O, Email Marketing



Uniplan Projects (M) Sdn Bhd

• Malaysia
• Design
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2015 - Sep 2016

  Part time job Part time job



Muchmax Marketing

• Customer Service Representative

  • Jul 2013 - Mar 2015

  Part time job Part time job



No-Company

• Freelancer

  • Jan 2013 - Dec 2013



Sakae Holdings

• Chef Trainee

  • Jun 2009 - Dec 2010

  Part time job Part time job