Trevor Benson

Global Services Staff Engineer at Scality
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Rosa, California, United States, US
Languages
  • English -

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Credentials

  • Red Hat Certified Specialist in Linux Performance Tuning
    Red Hat
    Feb, 2023
    - Nov, 2024
  • Scality Certified Architect (SCA)
    Scality
    Apr, 2021
    - Nov, 2024
  • Red Hat Certified Specialist in Ansible Automation
    Red Hat
    Oct, 2019
    - Nov, 2024
  • Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting
    Red Hat
    Apr, 2019
    - Nov, 2024
  • VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
    VMware
    Mar, 2015
    - Nov, 2024
  • CLA
    Novell
    Feb, 2010
    - Nov, 2024
  • Datacenter Certified Technical Specialist
    Novell
    Feb, 2010
    - Nov, 2024
  • dCAP
    Digium
    Aug, 2009
    - Nov, 2024
  • LPIC-1
    Linux Professional Institute
    Jan, 2006
    - Nov, 2024
  • MCP Administering Windows 2000 Network Infrastructure
    Microsoft
    Apr, 2002
    - Nov, 2024
  • MCP Administering Windows 2000 Server
    Microsoft
    Mar, 2002
    - Nov, 2024
  • MCP Administering Windows XP
    Microsoft
    Mar, 2002
    - Nov, 2024
  • Network+
    CompTIA
    Jan, 2001
    - Nov, 2024
  • CNA
    Novell
    Jan, 1998
    - Nov, 2024
  • Red Hat Certified Engineer (RHCE8)
    Red Hat
    Feb, 2020
    - Nov, 2024
  • Red Hat Certified System Administrator (RHCSA8)
    Red Hat
    Feb, 2020
    - Nov, 2024
  • Red Hat Certified Engineer (RHCE6)
    Red Hat
    Mar, 2013
    - Nov, 2024
  • Red Hat Certified System Administrator (RHCSA6)
    Red Hat
    Mar, 2013
    - Nov, 2024
  • VCA-DCV
    VMware
  • VMware Certified Professional 5 - Data Center Virtualization (VCP4)
    VMware
  • VMware vSphere Security
    Pluralsight

Experience

  • Scality
    • United States
    • Software Development
    • 100 - 200 Employee
    • Global Services Staff Engineer
      • May 2021 - Present

      Provide assistance to solutions engineers. Lead DevOps projects for the creation of tools, services & training content creation. Engage with engineering teams on feature reviews and development.

    • Customer Solutions Engineer
      • Nov 2015 - May 2021

      Led customer field engagements including the deployment and testing of object storage platforms for proof of concept and production customer workflows. Collaborate with cross-functional teams to ensure successful implementation and provided ongoing technical support to customers. Participate in agile and lean methodology post engagement learnings, enhancing the efficiency of customer engagement processes and delivery of high-quality solutions. Mentor new engineers and provided internal escalation for teammates when facing customer issues, helping to ensure exceptional customer service across teams. Show less

  • ChainCrucial.io
    • San Francisco Bay Area
    • Cardano Stake Pool Operator
      • Jul 2020 - Present

      ChainCrucial.io is not a commercial venture, but a passion project providing transaction verification for the Cardano blockchain. Cardano relies on a rigorous peer review process and aims to provide financial identity to individuals in emerging economies and developing countries who otherwise may not have easy access to banking services. ChainCrucial.io is not a commercial venture, but a passion project providing transaction verification for the Cardano blockchain. Cardano relies on a rigorous peer review process and aims to provide financial identity to individuals in emerging economies and developing countries who otherwise may not have easy access to banking services.

  • Epicor
    • United States
    • Software Development
    • 700 & Above Employee
    • Principal Systems Engineer
      • Sep 2014 - Nov 2015

      Responsible for designing and implementing virtualization technologies and Enterprise Linux across North America, and creating data center standards for global implementation. Served as project lead for multiple high-level corporate initiatives, including application infrastructure redesign, Solaris virtualization, and systems and security patch management platforms overseeing thousands of systems. Implemented a centralized Linux Identity Management infrastructure including trusts with existing Active Directory infrastructure providing engineers with AD accounts direct access to Linux infrastructure. Inherited responsibility for management and deployment of Fibre Channel and iSCSI SAN storage for dozens of virtualization clusters with hundreds of hypervisors. Create training material and Run Books for Network Operations Center staff to take ownership of priority/severity 1 level events from event notification through root cause analysis and problem resolution. Show less

  • A1 Networks
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Solutions Architect / Partner
      • Jan 2013 - Sep 2014

      Implemented enterprise solutions based on Red Hat Enterprise Linux and VMware vSphere, providing Enterprise IT service, support, and management to customers across North America. Architected solutions for Network Security, Cloud Hosting, Virtualization, Unified Communications, and Contact Centers, integrating Contact Center and Auto/Adaptive dialer systems with third-party CRM software.Assisted customers in achieving compliance with GLBA, SOX, and PCI DSS Assessments, leading to process development, network, and application-level security improvements. Conducted forensic analysis of intrusions, tracing incidents from virtualization environments back to the physical systems or infrastructure exploited for unauthorized access.Served as an escalation point for support and design to senior network and system engineers. Show less

    • Systems Engineer
      • 2001 - Dec 2012

      Provided engineering for professional services engagements and internal managed services. Architected Open Source virtualization infrastructure for Managed Services and corporate infrastructure, designing and implementing Open Source IDS solutions with custom integration for IPS. Integrated Open Source firewall solutions with Active Directory and LDAP Directory services for Single Sign-On, and provided best practices security configurations for customer network equipment.Deployed vulnerability scanning systems for Managed Network & Security Service and configured Open Source file integrity monitoring systems with centralized management. Oversaw the management and implementation of PCI DSS Self Assessments, and conducted forensic analysis of compromised systems and networks in accordance with NIST guidelines.Configured storage presentation and zoning for iSCSI and Fibre Channel SANs, and set up secure OOB PXE boot environments for server OS deployments. Implemented highly available media gateways for communication via various trunking protocols and performed security reviews for VoIP and Unified Communications infrastructure.Designed speech recognition applications integrating with backend CRM and databases, and integrated adaptive dialer systems for outbound call centers with third-party CRM software. Show less

  • Global DocuGraphix
    • Business Supplies & Equipment
    • IT Director & Acting Network Engineer
      • 1999 - 2001

      Served as a member of the Corporate Technology Committee, overseeing initiatives to unify IT direction and rationalize service providers and vendors. Trained sales staff and executives on VPN client use and remote access options. Managed server patching and firmware upgrades for diverse platforms, and designed a Visual Basic data parsing application to streamline printing for SCO and AIX systems. Provided network and system engineering resources for a nationwide corporate business portfolio. Reduced IT expenses by 15% annually through budget analysis, and improved SLA for national sales staff from over 24 hours to under 1 hour. Delivered 2nd and 3rd level escalation support for nationwide network and services issues, including Frame Relay/ATM network and gateways/firewalls. Designed and implemented Active Directory infrastructure for all users, and introduced VMware virtualization to enhance in-house IT services. Replaced managed VPN solution with Open Source VPN for native Windows client support. Managed IT staff and major projects for various divisions. Show less

  • National Bank of the Redwoods
    • San Francisco Bay Area
    • Network/System Administrator
      • 1997 - 1999

      Managed the migration of Novell Netware infrastructure to Netware 4 and NDS, including user and group management, file/share security, and logon scripts for Windows NT 4.0 and Novell NDS domains. Administered daily backups and troubleshooting backup jobs. Utilized VMware Workstation to test and deploy Windows 95 builds. Implemented provisioning and cloning system streamlining deployment of employee and teller workstations. Provide support for both corporate and banking systems including ticket management, root cause analysis and problem resolution. Show less

Education

  • Santa Rosa Junior College
    Computer and Information Sciences, General
    1992 - 1995
  • Montgomery High School
    1991 - 1993

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