Esther Sportello
Digital Product Manager, USDS at Executive Office of the President- Claim this Profile
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Topline Score
Bio
Janet Kim
Esther is an unstoppable force. She was the product manager for the first team I joined at Capital One, Digital Prospecting. What started out as her proposed solution to a problem she witnessed firsthand became the gold standard for digital products in the Commercial Bank under her leadership. Her work ethic is unimpeachable and what she is able to accomplish makes you wonder if she is a superhero. She is constantly pushing herself to grow, not only in product management, but in understanding data, tech, and design so she can lead her team effectively. She also watches out for her team, always giving credit where its due, and proactively promoting a positive atmosphere that was not only fun, but enabled team members to be their best. In short, she is a remarkable, passionate, and conscientious leader.
Juliet Andrews
Esther is a dedicated worker, meticulous with detail that shows in the work she produces. Esther is a team player who also excels as an individual worker. I have had the pleasure of working with Esther in other departments as well and would do so again in a second.
Janet Kim
Esther is an unstoppable force. She was the product manager for the first team I joined at Capital One, Digital Prospecting. What started out as her proposed solution to a problem she witnessed firsthand became the gold standard for digital products in the Commercial Bank under her leadership. Her work ethic is unimpeachable and what she is able to accomplish makes you wonder if she is a superhero. She is constantly pushing herself to grow, not only in product management, but in understanding data, tech, and design so she can lead her team effectively. She also watches out for her team, always giving credit where its due, and proactively promoting a positive atmosphere that was not only fun, but enabled team members to be their best. In short, she is a remarkable, passionate, and conscientious leader.
Juliet Andrews
Esther is a dedicated worker, meticulous with detail that shows in the work she produces. Esther is a team player who also excels as an individual worker. I have had the pleasure of working with Esther in other departments as well and would do so again in a second.
Janet Kim
Esther is an unstoppable force. She was the product manager for the first team I joined at Capital One, Digital Prospecting. What started out as her proposed solution to a problem she witnessed firsthand became the gold standard for digital products in the Commercial Bank under her leadership. Her work ethic is unimpeachable and what she is able to accomplish makes you wonder if she is a superhero. She is constantly pushing herself to grow, not only in product management, but in understanding data, tech, and design so she can lead her team effectively. She also watches out for her team, always giving credit where its due, and proactively promoting a positive atmosphere that was not only fun, but enabled team members to be their best. In short, she is a remarkable, passionate, and conscientious leader.
Juliet Andrews
Esther is a dedicated worker, meticulous with detail that shows in the work she produces. Esther is a team player who also excels as an individual worker. I have had the pleasure of working with Esther in other departments as well and would do so again in a second.
Janet Kim
Esther is an unstoppable force. She was the product manager for the first team I joined at Capital One, Digital Prospecting. What started out as her proposed solution to a problem she witnessed firsthand became the gold standard for digital products in the Commercial Bank under her leadership. Her work ethic is unimpeachable and what she is able to accomplish makes you wonder if she is a superhero. She is constantly pushing herself to grow, not only in product management, but in understanding data, tech, and design so she can lead her team effectively. She also watches out for her team, always giving credit where its due, and proactively promoting a positive atmosphere that was not only fun, but enabled team members to be their best. In short, she is a remarkable, passionate, and conscientious leader.
Juliet Andrews
Esther is a dedicated worker, meticulous with detail that shows in the work she produces. Esther is a team player who also excels as an individual worker. I have had the pleasure of working with Esther in other departments as well and would do so again in a second.
Credentials
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Certified Public Accountant (CPA)
Pennsylvania State Board of AccountancyNov, 2013- Nov, 2024
Experience
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Executive Office of the President
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United States
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Government Administration
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200 - 300 Employee
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Digital Product Manager, USDS
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Jun 2023 - Present
US Digital Service is a cross-agency tech consultancy in the White House. Our mission is to do the greatest good, for the greatest number of people, in the greatest need through technology, data, and design. I'm a Product Community of Practice member within the US Digital Service (USDS), presently working with the CDC. My main objective is to redesign and update the National Electronic Disease Surveillance System. This effort is focused on enhancing the surveillance capabilities of… Show more US Digital Service is a cross-agency tech consultancy in the White House. Our mission is to do the greatest good, for the greatest number of people, in the greatest need through technology, data, and design. I'm a Product Community of Practice member within the US Digital Service (USDS), presently working with the CDC. My main objective is to redesign and update the National Electronic Disease Surveillance System. This effort is focused on enhancing the surveillance capabilities of state, local, territorial, and tribal (STLT) entities, ensuring they have the tools they need to swiftly and rapidly investigate and respond to public health concerns as they arise. Show less US Digital Service is a cross-agency tech consultancy in the White House. Our mission is to do the greatest good, for the greatest number of people, in the greatest need through technology, data, and design. I'm a Product Community of Practice member within the US Digital Service (USDS), presently working with the CDC. My main objective is to redesign and update the National Electronic Disease Surveillance System. This effort is focused on enhancing the surveillance capabilities of… Show more US Digital Service is a cross-agency tech consultancy in the White House. Our mission is to do the greatest good, for the greatest number of people, in the greatest need through technology, data, and design. I'm a Product Community of Practice member within the US Digital Service (USDS), presently working with the CDC. My main objective is to redesign and update the National Electronic Disease Surveillance System. This effort is focused on enhancing the surveillance capabilities of state, local, territorial, and tribal (STLT) entities, ensuring they have the tools they need to swiftly and rapidly investigate and respond to public health concerns as they arise. Show less
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Mattel, Inc.
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United States
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Manufacturing
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700 & Above Employee
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Digital Product Manager, DTC E-Commerce
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Dec 2022 - May 2023
The Mattel Creations verticle is the premier destination for adult fans of Mattel brands like Barbie®, Hot Wheels®, and WWE. We have created a platform where over one million active global super fans are able to build a community, access exclusive content, and engage in commerce together. The Mattel Creations verticle is the premier destination for adult fans of Mattel brands like Barbie®, Hot Wheels®, and WWE. We have created a platform where over one million active global super fans are able to build a community, access exclusive content, and engage in commerce together.
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sweetgreen
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United States
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Food and Beverage Services
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700 & Above Employee
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Head of People Technology
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Mar 2021 - Nov 2022
sweetgreen is a scratch kitchen in the quick service restaurant industry undergoing rapid expansion. It's imperative our fleet of 4,000+ hard working Team Members have technology that makes their jobs simple, intuitive, and efficient so they can invest their time focusing on our xxx thousand daily customers. As the leader of our People Technology organization I'm focused on bring a 5-star Team Member experience to life via technology; what I like to call intimacy at scale. … Show more sweetgreen is a scratch kitchen in the quick service restaurant industry undergoing rapid expansion. It's imperative our fleet of 4,000+ hard working Team Members have technology that makes their jobs simple, intuitive, and efficient so they can invest their time focusing on our xxx thousand daily customers. As the leader of our People Technology organization I'm focused on bring a 5-star Team Member experience to life via technology; what I like to call intimacy at scale. > People Manager of 4 > Increased hires made by 54% month over month by reducing time to hire from 14 to 4 days > Eradicated 175 hours of manual work from the People Business Partner organization > Decreased labor penalty spend by creation of operational reporting that highlights retraining needs Show less sweetgreen is a scratch kitchen in the quick service restaurant industry undergoing rapid expansion. It's imperative our fleet of 4,000+ hard working Team Members have technology that makes their jobs simple, intuitive, and efficient so they can invest their time focusing on our xxx thousand daily customers. As the leader of our People Technology organization I'm focused on bring a 5-star Team Member experience to life via technology; what I like to call intimacy at scale. … Show more sweetgreen is a scratch kitchen in the quick service restaurant industry undergoing rapid expansion. It's imperative our fleet of 4,000+ hard working Team Members have technology that makes their jobs simple, intuitive, and efficient so they can invest their time focusing on our xxx thousand daily customers. As the leader of our People Technology organization I'm focused on bring a 5-star Team Member experience to life via technology; what I like to call intimacy at scale. > People Manager of 4 > Increased hires made by 54% month over month by reducing time to hire from 14 to 4 days > Eradicated 175 hours of manual work from the People Business Partner organization > Decreased labor penalty spend by creation of operational reporting that highlights retraining needs Show less
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Capital One
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United States
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Financial Services
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700 & Above Employee
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Director of Product Manager, Digital Innovation
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Mar 2015 - Mar 2021
Capital One is the fastest growing top-10 bank in the US with a relentless focus on providing a superior customer experience by modernizing the technologically of the antiquated banking industry. I thrived while here earning 3 consecutive promotions, growing from IC to managing managers, and accountable for the outcomes of a 40+ software engineering ART. I had the opportunity to work on many high profile projects including; • Leading Acquisitions Growth for the Card Partnership… Show more Capital One is the fastest growing top-10 bank in the US with a relentless focus on providing a superior customer experience by modernizing the technologically of the antiquated banking industry. I thrived while here earning 3 consecutive promotions, growing from IC to managing managers, and accountable for the outcomes of a 40+ software engineering ART. I had the opportunity to work on many high profile projects including; • Leading Acquisitions Growth for the Card Partnership vertical >Lead the first use case of using nontraditional data in UW to expand eligibility without increased credit risk; Increased new accounts booked by 1.7% >Expanded the reach of authorized users by adding it on the application without impacting conversion >Built ability to personalize card art on the plastic for deeper brand connection • Establishing and heading the US Card Acquisition Post Decision Platform >Management of complicated technical API, code componentization, security, & resiliency requirements >Delivered outcomes focused on scaling the business & for feature teams to deliver rapidly >Analyzed developer community feedback to iterate on our inner-sourcing framework -- enables code contributions from devs outside our org but in the company • Conceiving, building, and launching an AI-powered B2B lead generation tool which increased productivity by 15% and sales opportunities by 2.4x. Work showcased in VentureBeat. >Led UX research via empathy interviews & usability testing >Defined OKRs & built analytics to measure >Purchased external data to built pipelines and power the tool >Lead agile ceremonies (stand up, refinement, sprint planning, retros) • Stood up a Product Community of Practice to share best practices across the org and mentor junior team members Stretch Director May 2019 Promoted to Senior Manager June 2018 Promoted to Manager December 2016 Promoted to Principal Associate December 2015 Senior Associate, March 2015 Show less Capital One is the fastest growing top-10 bank in the US with a relentless focus on providing a superior customer experience by modernizing the technologically of the antiquated banking industry. I thrived while here earning 3 consecutive promotions, growing from IC to managing managers, and accountable for the outcomes of a 40+ software engineering ART. I had the opportunity to work on many high profile projects including; • Leading Acquisitions Growth for the Card Partnership… Show more Capital One is the fastest growing top-10 bank in the US with a relentless focus on providing a superior customer experience by modernizing the technologically of the antiquated banking industry. I thrived while here earning 3 consecutive promotions, growing from IC to managing managers, and accountable for the outcomes of a 40+ software engineering ART. I had the opportunity to work on many high profile projects including; • Leading Acquisitions Growth for the Card Partnership vertical >Lead the first use case of using nontraditional data in UW to expand eligibility without increased credit risk; Increased new accounts booked by 1.7% >Expanded the reach of authorized users by adding it on the application without impacting conversion >Built ability to personalize card art on the plastic for deeper brand connection • Establishing and heading the US Card Acquisition Post Decision Platform >Management of complicated technical API, code componentization, security, & resiliency requirements >Delivered outcomes focused on scaling the business & for feature teams to deliver rapidly >Analyzed developer community feedback to iterate on our inner-sourcing framework -- enables code contributions from devs outside our org but in the company • Conceiving, building, and launching an AI-powered B2B lead generation tool which increased productivity by 15% and sales opportunities by 2.4x. Work showcased in VentureBeat. >Led UX research via empathy interviews & usability testing >Defined OKRs & built analytics to measure >Purchased external data to built pipelines and power the tool >Lead agile ceremonies (stand up, refinement, sprint planning, retros) • Stood up a Product Community of Practice to share best practices across the org and mentor junior team members Stretch Director May 2019 Promoted to Senior Manager June 2018 Promoted to Manager December 2016 Promoted to Principal Associate December 2015 Senior Associate, March 2015 Show less
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PwC
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Professional Services
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700 & Above Employee
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Experienced Associate, Risk Assurance
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Aug 2012 - Feb 2015
Certified Public Accountant in Pennsylvania. Promoted to Experienced Associate June 2013. Winner of the eXtreme case competition Spring 2012. Audit Intern, Asset Management Summer 2011. Certified Public Accountant in Pennsylvania. Promoted to Experienced Associate June 2013. Winner of the eXtreme case competition Spring 2012. Audit Intern, Asset Management Summer 2011.
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Education
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University of Delaware
Bachelor's degree, Accounting
Community
