Principal Software Quality Assurance Engineer

• 2001 - Present

Involved in many phases of development - Requirements and analysis with PMs - Implementation and test with PMs, Engineering, Localization, Documentation - Maintenance with Technical Support Test development and execution - Waterfall, Scrum, and custom agile methods - Test plan development with tools like Visio and MindManager - Test case development and execution with tools like ApTest Manager and Microsoft Test Manager - Authored internal help documents * High Availability configuration with SQL or IIS (NLB, ARR) * Database configuration for SQL, Oracle, DB2 * Configuration for automation and performance testing - Test case maintenance for regression - Defect reports with tools like ClearQuest and TFS Lead roles - Developed/hosted a global on-site SQA training seminar on ApTest Manager - Scrum Master for major release of flagship product - SQA Lead for next major release of flagship product - Hosted enablement demos for support team - Advisor to teams in Vietnam and Russia for test development and execution Test Automation - Learned to use automation team's SilkTest project for flagship product - Learned to use automation team's TestComplete project for flagship product - Inherited TC project for a couple years * Learned build verification test environment # Maintained systems and monitored results # Enhanced build verification installation * Learned the Jscript framework and standards # Implemented more underlying functions and top-level keywords # Developed more keyword tests - Traveled to Vietnam to provide training and handoff of the TC project - Continued advising the Vietnam team for many years Performance Testing - Learned to use the engineering team's SilkPerformer project - Learned to use the SQA team's Windows scripting tools and log analyzers Diverse projects from new 1.0 products to mature flagship products. Frequently asked to assist other teams and pilot new systems and processes for adoption such as MTM/TFS and Scrum. Show less