Nicole Kershaw
Chief Business Development Officer at Harter Secrest & Emery LLP- Claim this Profile
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Topline Score
Bio
Brad Bertoch
Nicole is a "get it done" person. Every program she executes or we have executed together is done to the highest standards; yet she knows how to get the most bang for the a buck. She is a reliable partner and a pleasure to work with.
Jacob Hoehne
I worked with Nicole and her staff in putting together the Utah Innovation Awards. She is great to work with and has great understanding of branding an event.
Brad Bertoch
Nicole is a "get it done" person. Every program she executes or we have executed together is done to the highest standards; yet she knows how to get the most bang for the a buck. She is a reliable partner and a pleasure to work with.
Jacob Hoehne
I worked with Nicole and her staff in putting together the Utah Innovation Awards. She is great to work with and has great understanding of branding an event.
Brad Bertoch
Nicole is a "get it done" person. Every program she executes or we have executed together is done to the highest standards; yet she knows how to get the most bang for the a buck. She is a reliable partner and a pleasure to work with.
Jacob Hoehne
I worked with Nicole and her staff in putting together the Utah Innovation Awards. She is great to work with and has great understanding of branding an event.
Brad Bertoch
Nicole is a "get it done" person. Every program she executes or we have executed together is done to the highest standards; yet she knows how to get the most bang for the a buck. She is a reliable partner and a pleasure to work with.
Jacob Hoehne
I worked with Nicole and her staff in putting together the Utah Innovation Awards. She is great to work with and has great understanding of branding an event.
Experience
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Harter Secrest & Emery LLP
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United States
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Law Practice
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100 - 200 Employee
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Chief Business Development Officer
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Jul 2018 - Present
As first-ever Director of Business Development for firm with 125 attorneys, built business development department from the ground up. Catalyzed organized, collaborative marketing function firm-wide. Utilized data to drive marketing and business operational decisions. • Contributed to historic growth by instituting business development practices that contributed to increased success across the firm; 2015, 2017, 2018 were among the best years in the firm’s history in terms of profitability… Show more As first-ever Director of Business Development for firm with 125 attorneys, built business development department from the ground up. Catalyzed organized, collaborative marketing function firm-wide. Utilized data to drive marketing and business operational decisions. • Contributed to historic growth by instituting business development practices that contributed to increased success across the firm; 2015, 2017, 2018 were among the best years in the firm’s history in terms of profitability and revenue. • Established business and competitive intelligence function and produced high-level summary report focusing on key metrics; this generated meaningful data on prospective clients, enabled us to tailor pitches to client needs, and increased efficiency leading to higher billable hours. • Transformed marketing staff into team of strategically-minded business development professionals; realigned each position around firm needs and coached individual team members. • Increased revenue and enhanced client relationships by creating and launching Client Service Interview program to generate meaningful discussions about client needs and identify action items. • Launched a strategic pricing initiative that better addressed needs of prospective clients; educated attorneys on leveraging innovative fee structures to land new business. • Introduced new efficiencies in the day-to-day operations of the marketing and business development functions including event support, advertising, sponsorship strategies, marketing communications, public relations, and proposal development. • Launched Client Service Team program to drive revenue and value; developed program standards, team expectations, and meeting and team materials.
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Director of Business Development
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Nov 2014 - Jul 2018
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Stoel Rives LLP
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United States
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Law Practice
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700 & Above Employee
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Senior Manager, Client Relations
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2012 - 2014
Managed key client relationships and consulted on communications, marketing, and business development strategies for 2 offices with 400+ attorneys. Supervised business development staff. Maintained and updated CRM system. • Overhauled total business development and marketing function: o Worked across organization to create strategic plans with each practice group, generating realistic and actionable business development tactics. o Developed and administered $1M marketing and… Show more Managed key client relationships and consulted on communications, marketing, and business development strategies for 2 offices with 400+ attorneys. Supervised business development staff. Maintained and updated CRM system. • Overhauled total business development and marketing function: o Worked across organization to create strategic plans with each practice group, generating realistic and actionable business development tactics. o Developed and administered $1M marketing and business development budget to establish clarity on expenses and drive higher ROI marketing spend. o Built marketing-focused culture across the firm, training internal staff to generate organic upsell opportunities. • Turned around corporate relationship marketing by overhauling presence at industry and networking conferences; improved corporate presence and conference experience, leading to stronger networking and referrals. • Spearheaded program of client interviews and feedback surveys; created benchmarks and analyzed data to generate actionable insights on service quality, performance, and future opportunities. • Leveraged special events to generate publicity and leads; coordinated event logistics, produced collateral, managed onsite staff. • Identified sponsorship opportunities in alignment with marketing and business development goals; negotiated investments and benefits, ensured ROI, and executed follow-up activities. • Tapped to serve as Interim Business Development Director (05/2007-01/2008); managed staff and HR functions for 25-member Business Development department. • Identified high-potential prospective clients and referral sources utilizing such tools as Mergermarket, MonitorSuite, Hoovers, CapitalIQ, and Manzama. • Enhanced public brand awareness by developing PR plans and media relations campaigns. • Architected social media policies across blogs, Facebook, LinkedIn, and Twitter. • Developed visual branding (logo design, website layout, letterhead, signage).
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Senior Manager Sales Business Development
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2005 - 2012
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The Intrepid Group
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Public Relations and Communications Services
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1 - 100 Employee
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Communications Executive
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Jun 2004 - May 2005
Managed public relations programs on behalf of full-service communications firm. Served diverse clientele across hospitality, technology, banking and finance, and education industries. • Developed education program to raise awareness around a financial-service client’s program. • Developed media strategies and pitched stories to business and industry media. Managed public relations programs on behalf of full-service communications firm. Served diverse clientele across hospitality, technology, banking and finance, and education industries. • Developed education program to raise awareness around a financial-service client’s program. • Developed media strategies and pitched stories to business and industry media.
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Public Relations Counselor
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Aug 2000 - Jun 2004
Provided public relations and marketing communications for clientele across diverse industries. • Delivered media training, crisis communications, community relations programs, bylined articles, and board opportunities. Provided public relations and marketing communications for clientele across diverse industries. • Delivered media training, crisis communications, community relations programs, bylined articles, and board opportunities.
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KSL Radio
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Greater Salt Lake City Area
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Producer & Reporter
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1996 - 2000
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Education
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Westminster College
Master of Professional Communication, Marketing -
Brigham Young University
Bachelor of Science, Broadcast Journalism