Experience

Doorsteps Group

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Manager

  • Aug 2021 - Present



iSelect

• Australia
• Consumer Services
• 200 - 300 Employee

• Sales Manager - Telecommunications & Movers

  • Oct 2018 - Aug 2021

• Head of Sales - Energy & Telecommunications

  • Jan 2020 - Jul 2020

• Sales Manager - Health Insurance

  • Jan 2018 - Oct 2018

• Sales Manager - General Insurance

  • Nov 2015 - Dec 2017

  My role is to manage the sales and operations of our vertical (General Insurance) ensuring high performance and growth. I look after 5 teams on shore and co manage 3 teams off shore. My role involves coordinating and altering commissions and incentives to drive performance, daily coaching of team leaders, regular interaction with commercial, marketing, finance and HR to ensure tight governance and management.I foster a culture of collaboration and sharing to aid the creation of new ideas and strategy.KEY ACHIEVEMENTS: - Grew on shore General Insurance vertical from 28 to 60 consultants- Aided the launch of General Insurance department Cape Town - Qualified for Japan incentive trip 2015

• Team Leader - Broadband

  • Mar 2015 - Nov 2015

  Reporting to the Head of Sales, I lead a team of 10 consultants selling telecommunications services. With the vertical being in a growth phase in addition to running the team there I have also been involved in strategic discussions and decisions relating to new systems and process ensuring the long term viability and success of the vertical.



Sensis

• Australia
• Advertising Services
• 700 & Above Employee

• Team Leader - Yellow Pages

  • Sep 2011 - Mar 2015

  I was responsible for a team of 12 staff (including 1 digital specialist / coach). My role covers all aspects of Sales and People management including regular coaching and one on one’s, reporting and performance management. The product portfolio included Search Engine Marketing (SEM), Search Engine Optimisation (SEO), Websites, Yellow Pages Online, Social Media, and print and voice directories.KEY ACHIEVEMENTS:- Qualified for Hawaii and Tahiti Sensis Incentive Trips - Qualified for Sensis ‘CEO club’ in 2011 (top 1% nationally)

• Team Leader - Digital

  • Jun 2013 - Mar 2014

  Helped establish and run a trial channel for Sensis with an aim of nurturing first year advertisers through a process of engaging, acquiring and growing their spend (where appropriate) striving to mitigate churn, increase growth and build customer advocacy. Our channel focussed on the ‘grow’ aspect of the customer journey. I managed a team of 11 product specialised sales executives through various business strategies and campaigns, partaking in bi-monthly feedback sessions with the Channel Director and other Senior Product Partners.KEY ACHIEVEMENTS::- Worked in conjunction with external Change Managers, in designing and iterating a program aimed at producing a high performance culture. This trial was then implemented business wide to all of sales and management after testing within our channel.

• Media Sales Advisor - Sales Representative

  • Mar 2010 - Sep 2011

  Servicing an assigned workload of businesses with existing spend in Yellow Pages, I dealt with a varying degree of account management tasks from up & cross selling through a detailed needs analysis with every customer, customizing an appropriate advertising strategy for their business and implementing accordingly.



NAB

• Australia
• Banking
• 700 & Above Employee

• Client Service Consultant - Banking Advisor

  • Oct 2007 - Jan 2010

  Extensive product knowledge in Superannuation, Investment and Insurance. Face to face sales based role selling all banking products and offerings, based at the NAB headquarters in the CBD. Extensive product knowledge in Superannuation, Investment and Insurance. Face to face sales based role selling all banking products and offerings, based at the NAB headquarters in the CBD.