Experience

OFX

• Australia
• Financial Services
• 400 - 500 Employee

• System Engineer

  • Mar 2021 - Present

  Global Role to upgrade, design, implement and improve current system, network and security infrastructure, to achieve ISO27001, mentor and support engineers in system escalation, technology and troubleshooting environment in different region London, Toronto, San Francisco, Hong Kong, Sydney, New Zealand and upcoming countries. Technical Lead for Infrastructure Global Role to upgrade, design, implement and improve current system, network and security infrastructure, to achieve ISO27001, mentor and support engineers in system escalation, technology and troubleshooting environment in different region London, Toronto, San Francisco, Hong Kong, Sydney, New Zealand and upcoming countries. Technical Lead for Infrastructure



Western Private Hospital

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Information Technology Consultant

  • Aug 2019 - Apr 2020

  I recovered the attack of ransomware in the environment, design new infrastructure for backup, consolidation of physical to virtual machine and network security. I restructure and help them implement best practices and solved any issue arises on desktop, users, servers and network. I saved the company OPEX by consolidating physical environment into virtual, segregration of network to make environment more secure and include cloud backup strategy and daily, weekly backup modification. I recovered the attack of ransomware in the environment, design new infrastructure for backup, consolidation of physical to virtual machine and network security. I restructure and help them implement best practices and solved any issue arises on desktop, users, servers and network. I saved the company OPEX by consolidating physical environment into virtual, segregration of network to make environment more secure and include cloud backup strategy and daily, weekly backup modification.



Huawei

• China
• Telecommunications
• 700 & Above Employee

• • Aug 2018 - Jun 2019

  Coordination, migration, planning and executionCompleted Phase2 Prepaid and Postpaid Migration for PLDT Smart with total of 65m subscribers. Act as Technical Director to attend meetings with CTO and customer Project Manager during system migration from RK, Nokia, CSP to Huawei BSS on his absent

• • Mar 2018 - Aug 2018

  Cloud Computing using OpenstackCompleted Cloud Computing eLoad system for PLDT Smart. Completed 6 months infrastructure setup one month ahead of time. Project with worth of USD 30m, Implemented Openstack, AWS and setup connection, configuration for main machine, computing nodes, switches, storages, virtual machine and provision into production. Implement KUNLUN hardware for mission critical database and did migration for system from legacy RK and CSP to Huawei BSS.



AmBank Group

• Malaysia
• Financial Services
• 700 & Above Employee

• Manager, IT Consumer Services

  • Oct 2016 - Aug 2017

  Cloud Role Technical personnel to manage Solaris, Linux, Bigfix, Symantec Messaging Gateway, Netbackup Completed Operation Command Centre which centralized monitoring, performance tuning, threats analysis and up to date OS patches. Completed MasterSAM Privilege Access Management implementation for 1,500 servers, Completed Symantec Endpoint Protection rollout for 1k servers under management. Solved daily ticketing SLA from 50 to less than 10 cases incident. Improve current ticket SLA weekly from 30 unclose tickets to less than 5. By implementing the technical knowledgebase Show less



CTC- Global Sdn Bhd

• Malaysia
• Information Technology & Services
• 300 - 400 Employee

• • Aug 2015 - Oct 2016

  Includes network and firewallCompleted Upgrade of VMware distributed switch for Johor Port, new rack setup with storage, server, switch and network for Mizuho, Managed SCCM for Zurich Insurance, blade virtual connect setup for Security Commission, new collection centre setup for Central Bank, Bank Negara Malaysia.

• • Apr 2014 - Aug 2015

  Symantec Messaging Gateway, Netbackup, VMware, Windows Server, Deep SecurityCompleted Netbackup for Gamuda, VMware upgrade for ISUZU, VMware Migration for KPJ Hospital, VMware Migration for British American Tobacco, VMware Migration for Maybank, Blade enclosure upgrade for Hong Leong, Deep Security implementation and hardening for Great Eastern, blade enclosure setup for OCBC.



ALPHAMATIC SYSTEMS SDN BHD

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jul 2012 - Dec 2013

  Exchange 2010, Trend Micro Security Products, TDA, Deep Security, Demonstrated technical expert capability after learning and hands on to deploy for customer. Completed Deep Security Implementation for Century Logistics, Symantec Endpoint Protection Manager rollout for Intercontinental Hotel. Uses symantec tools to solve virus infection and also removal of existing version before deploying to existing environment

• • Jul 2011 - Jul 2012

  Microsoft Exchange, VMware, HP 3 PAR, Mcafee ePolicy Orchestrator, VMware SRM, StoragecraftCompleted Mcafee implementation from scratch for 600 users completed less than 2 months, blade enclosure upgrade, VMware SRM implementation for SBM Offshore implementation from scratch, VMware upgrade, HP3PAR implementation for Bluescope Steel, Exchange upgrade for Nilai University, reduced downtime by setting a new instance and transport layer for migration.



UEM Group Berhad

• Civil Engineering
• 300 - 400 Employee

• • Jul 2009 - Jul 2011

  Mentoring and Teaching, SupportCompleted setup of blackberry and mentoring, support of Pharmaniaga desktop upgrade and blade knowledge

• • Apr 2008 - Jul 2009

  Push email Notifylink from inception to delivery and Sun Outlook ConnectorCompleted Notifylink implementation and setup



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Specialist

  • Apr 2005 - Apr 2008

  Desktop and Laptop diagnostics and troubleshooting for Singapore customer. Able to calm and manage mission critical customer and earn recommendation from customer and agent of the months award. Desktop and Laptop diagnostics and troubleshooting for Singapore customer. Able to calm and manage mission critical customer and earn recommendation from customer and agent of the months award.



Kennex City Enterprise

• Petaling Jaya

• IT Manager

  • Feb 2002 - Apr 2005

  Desktop and Server management, setup and support Desktop and Server management, setup and support