Rick De Marco
Senior Product Manager at Nintex- Claim this Profile
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Bio
Martin Harris
I had the pleasure of working with Rick for eight years across a range of roles in OBS and Empired. As a Business Analyst, he demonstrated solid business acumen and a strong ability to look at technology solutions through the eyes of different types of users. A keen customer advocate, he would cut straight to the root of an issue to ensure a swift resolution that satisfied competing priorities. As Partner and Portfolio Manager, Rick excelled in informing colleagues about how to leverage organisational partners to the best effect. He would receive barrages of requests relating to a broad set of challenges and would always go the extra mile to achieve the right outcome. He was often the pivotal point in successful deals ranging up to multi-million dollar engagements. As Innovation Solutions Manager, Rick led and co-ordinated dispersed resources to develop and rapid prototype solutions and brands such as Cohesion and Formplicity, which was accepted into Microsoft’s CSP program. In this role he was often balancing the creativity of product development innovation within the constraints of technology solutions. Rick is highly personable, always trustworthy, and he imparts a positive and enthusiastic influence on his customers and colleagues. I hope that I get the opportunity to work with him again in the future, and I thoroughly recommend him for any role that he seeks.
Saul Shepherd
I have worked with Rick in his role as Vendor Manager, both at Empired and previously OBS, for over four years. As a senior consultant for Empired I have had close interaction with Rick, in both my presales and project delivery work. His support and guidance has consistently helped me to advise my clients’ as to best fit third party products that best meet their requirements. We would not have won million dollar plus deals without his involvement and input! Rick combines: deep product knowledge and excellent commercial sense. His awareness of the broad range of third party products in the Microsoft stack, specifically related to enhancement of SharePoint functionality, is industry leading in my opinion. This is a result of his constant research, delivery experience and the extensive vendor network he has created over many years. Rick has a technical as well as a management background. This has proved useful to me time and time again. He has been able to give both technical and commercial assessments of third party products. While also being able to demonstrate and discuss these products to clients at a very detailed technical level. This gives clients’ confidence in his judgments and opinions on software products. His management expertise provides the great communication and strong administrative capabilities that are equally important when delivering services to clients. Rick is a strong commercial negotiator, always keen to secure a good and fair licence pricing for clients. He has acted on my behalf to secure good commercial rates and support services for a number of large software deals for my clients. Yet his fair minded and personable nature has meant that he is well liked and respected by all our third party vendors. This again is very useful to consultants like myself because good and strong relationships with vendors helps us in the delivery and support of third party products to clients. I would relish the opportunity to work with such a knowledgeable, easy to work with and ‘can do’ professionally again. I could not recommend Rick more highly.
Martin Harris
I had the pleasure of working with Rick for eight years across a range of roles in OBS and Empired. As a Business Analyst, he demonstrated solid business acumen and a strong ability to look at technology solutions through the eyes of different types of users. A keen customer advocate, he would cut straight to the root of an issue to ensure a swift resolution that satisfied competing priorities. As Partner and Portfolio Manager, Rick excelled in informing colleagues about how to leverage organisational partners to the best effect. He would receive barrages of requests relating to a broad set of challenges and would always go the extra mile to achieve the right outcome. He was often the pivotal point in successful deals ranging up to multi-million dollar engagements. As Innovation Solutions Manager, Rick led and co-ordinated dispersed resources to develop and rapid prototype solutions and brands such as Cohesion and Formplicity, which was accepted into Microsoft’s CSP program. In this role he was often balancing the creativity of product development innovation within the constraints of technology solutions. Rick is highly personable, always trustworthy, and he imparts a positive and enthusiastic influence on his customers and colleagues. I hope that I get the opportunity to work with him again in the future, and I thoroughly recommend him for any role that he seeks.
Saul Shepherd
I have worked with Rick in his role as Vendor Manager, both at Empired and previously OBS, for over four years. As a senior consultant for Empired I have had close interaction with Rick, in both my presales and project delivery work. His support and guidance has consistently helped me to advise my clients’ as to best fit third party products that best meet their requirements. We would not have won million dollar plus deals without his involvement and input! Rick combines: deep product knowledge and excellent commercial sense. His awareness of the broad range of third party products in the Microsoft stack, specifically related to enhancement of SharePoint functionality, is industry leading in my opinion. This is a result of his constant research, delivery experience and the extensive vendor network he has created over many years. Rick has a technical as well as a management background. This has proved useful to me time and time again. He has been able to give both technical and commercial assessments of third party products. While also being able to demonstrate and discuss these products to clients at a very detailed technical level. This gives clients’ confidence in his judgments and opinions on software products. His management expertise provides the great communication and strong administrative capabilities that are equally important when delivering services to clients. Rick is a strong commercial negotiator, always keen to secure a good and fair licence pricing for clients. He has acted on my behalf to secure good commercial rates and support services for a number of large software deals for my clients. Yet his fair minded and personable nature has meant that he is well liked and respected by all our third party vendors. This again is very useful to consultants like myself because good and strong relationships with vendors helps us in the delivery and support of third party products to clients. I would relish the opportunity to work with such a knowledgeable, easy to work with and ‘can do’ professionally again. I could not recommend Rick more highly.
Martin Harris
I had the pleasure of working with Rick for eight years across a range of roles in OBS and Empired. As a Business Analyst, he demonstrated solid business acumen and a strong ability to look at technology solutions through the eyes of different types of users. A keen customer advocate, he would cut straight to the root of an issue to ensure a swift resolution that satisfied competing priorities. As Partner and Portfolio Manager, Rick excelled in informing colleagues about how to leverage organisational partners to the best effect. He would receive barrages of requests relating to a broad set of challenges and would always go the extra mile to achieve the right outcome. He was often the pivotal point in successful deals ranging up to multi-million dollar engagements. As Innovation Solutions Manager, Rick led and co-ordinated dispersed resources to develop and rapid prototype solutions and brands such as Cohesion and Formplicity, which was accepted into Microsoft’s CSP program. In this role he was often balancing the creativity of product development innovation within the constraints of technology solutions. Rick is highly personable, always trustworthy, and he imparts a positive and enthusiastic influence on his customers and colleagues. I hope that I get the opportunity to work with him again in the future, and I thoroughly recommend him for any role that he seeks.
Saul Shepherd
I have worked with Rick in his role as Vendor Manager, both at Empired and previously OBS, for over four years. As a senior consultant for Empired I have had close interaction with Rick, in both my presales and project delivery work. His support and guidance has consistently helped me to advise my clients’ as to best fit third party products that best meet their requirements. We would not have won million dollar plus deals without his involvement and input! Rick combines: deep product knowledge and excellent commercial sense. His awareness of the broad range of third party products in the Microsoft stack, specifically related to enhancement of SharePoint functionality, is industry leading in my opinion. This is a result of his constant research, delivery experience and the extensive vendor network he has created over many years. Rick has a technical as well as a management background. This has proved useful to me time and time again. He has been able to give both technical and commercial assessments of third party products. While also being able to demonstrate and discuss these products to clients at a very detailed technical level. This gives clients’ confidence in his judgments and opinions on software products. His management expertise provides the great communication and strong administrative capabilities that are equally important when delivering services to clients. Rick is a strong commercial negotiator, always keen to secure a good and fair licence pricing for clients. He has acted on my behalf to secure good commercial rates and support services for a number of large software deals for my clients. Yet his fair minded and personable nature has meant that he is well liked and respected by all our third party vendors. This again is very useful to consultants like myself because good and strong relationships with vendors helps us in the delivery and support of third party products to clients. I would relish the opportunity to work with such a knowledgeable, easy to work with and ‘can do’ professionally again. I could not recommend Rick more highly.
Martin Harris
I had the pleasure of working with Rick for eight years across a range of roles in OBS and Empired. As a Business Analyst, he demonstrated solid business acumen and a strong ability to look at technology solutions through the eyes of different types of users. A keen customer advocate, he would cut straight to the root of an issue to ensure a swift resolution that satisfied competing priorities. As Partner and Portfolio Manager, Rick excelled in informing colleagues about how to leverage organisational partners to the best effect. He would receive barrages of requests relating to a broad set of challenges and would always go the extra mile to achieve the right outcome. He was often the pivotal point in successful deals ranging up to multi-million dollar engagements. As Innovation Solutions Manager, Rick led and co-ordinated dispersed resources to develop and rapid prototype solutions and brands such as Cohesion and Formplicity, which was accepted into Microsoft’s CSP program. In this role he was often balancing the creativity of product development innovation within the constraints of technology solutions. Rick is highly personable, always trustworthy, and he imparts a positive and enthusiastic influence on his customers and colleagues. I hope that I get the opportunity to work with him again in the future, and I thoroughly recommend him for any role that he seeks.
Saul Shepherd
I have worked with Rick in his role as Vendor Manager, both at Empired and previously OBS, for over four years. As a senior consultant for Empired I have had close interaction with Rick, in both my presales and project delivery work. His support and guidance has consistently helped me to advise my clients’ as to best fit third party products that best meet their requirements. We would not have won million dollar plus deals without his involvement and input! Rick combines: deep product knowledge and excellent commercial sense. His awareness of the broad range of third party products in the Microsoft stack, specifically related to enhancement of SharePoint functionality, is industry leading in my opinion. This is a result of his constant research, delivery experience and the extensive vendor network he has created over many years. Rick has a technical as well as a management background. This has proved useful to me time and time again. He has been able to give both technical and commercial assessments of third party products. While also being able to demonstrate and discuss these products to clients at a very detailed technical level. This gives clients’ confidence in his judgments and opinions on software products. His management expertise provides the great communication and strong administrative capabilities that are equally important when delivering services to clients. Rick is a strong commercial negotiator, always keen to secure a good and fair licence pricing for clients. He has acted on my behalf to secure good commercial rates and support services for a number of large software deals for my clients. Yet his fair minded and personable nature has meant that he is well liked and respected by all our third party vendors. This again is very useful to consultants like myself because good and strong relationships with vendors helps us in the delivery and support of third party products to clients. I would relish the opportunity to work with such a knowledgeable, easy to work with and ‘can do’ professionally again. I could not recommend Rick more highly.
Experience
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Nintex
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United States
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Software Development
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700 & Above Employee
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Senior Product Manager
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Jan 2021 - Present
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Product Manager
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May 2016 - Jan 2021
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Empired
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Australia
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IT Services and IT Consulting
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100 - 200 Employee
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Innovation Solutions Manager
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Jan 2015 - Feb 2016
Innovation and solutions management role at Empired focused on developing, encouraging and fostering a culture on innovation that supported the strategic objectives of the organisation and empower all employees to develop their ideas into something that provides real business value.Key aspects of the role included:- Taking ownership of bringing new solutions and offerings to market based on both customer demand and to meet the needs of growing individual business units- Liaising with both the design and developer teams through the build lifecycle using Agile methodologies- Manage the development of new solution offerings- Concept Prototyping - Apply lean model thinking (using lean model canvas) when developing new solutions to ensure all of the key elements of an idea have been thought through- Work with the marketing team to develop the relevant marketing material as required (e.g. sales brochures, sales decks, web site content)- Facilitate discussion with the senior exec team to understand their strategic areas for growth within each of their business lines - Conduct regular meetings with management teams to understand what’s working, what’s not, what help they need- Engage with project teams to help identify IP produced during project engagements and use that to develop new solution offerings- Engage with sales/pre-sales teams to help understand what types of solutions and offerings customers are demanding- Develop commercial models for new solution offerings (subscription / upfront)- Engage with partners to identify opportunities to use their technology to develop new offerings
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www.formplicity.com.au
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Nov 2014 - Feb 2016
Formplicity utilises the power of the cloud to automate your business processes.By enhancing the Microsoft Office 365 platform with its powerful forms and workflow technology, Formplicity enables you to automate everyday business processes including Leave Requests, Expense Claims and other existing paper based forms and processes.As part of www.empired.com we developed www.formpli.city to satisfy the need for the automation of common business process and leverage the Microsoft CSP program.
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OBS
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Australia
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Information Technology & Services
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200 - 300 Employee
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Partner & Portfolio Manager
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May 2012 - Dec 2015
Partner Manager role at OBS was to build and develop both new and existing partnerships that aligned with the strategic direction of the organisation and grow product revenue in excess of $3 million per year. Key activities of the partner manager role include:- Managing and developing new relationships with best-of-breed SharePoint & CRM based product vendors- Assisting with the cultivation of trusted advisor relationships between customers and partners- Assist sales and pre-sales during the sales process to articulate value of product solutions- Key input into marketing strategies- Negotiation of commercial partner agreements- Sales pipeline tracking and reporting - Identifying key customer business problems and matching best fit product based solutions- Advocate within the business to promote the use of partner products when developing the overall solution design for customers
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SharePoint Business Analyst
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Jan 2007 - May 2012
SharePoint Business Analyst focusing on adding value to organisation through the use of SharePoint. Bridging the gap between the business users and developers, identifying core business requirements that can be solved by SharePoint and assisting in deployment and governance.Key Activities:- Conducting requirements gathering workshops with key project stakeholders- Map process flows and developing customised Workflows and Forms primarily with Nintex related products, also experience using InfoPath for custom form development- Develop Solution Design documentation- Wire-framing and screen design mock-ups- Conduit between the customer and the software develop team to ensure what was being built meet customer expectations- Map and define customised Information Architecture- Responding to tenders and performing pre-sales activities- Implementation of customised SharePoint solutions including but not limited to; Managed Metadata, Content Types, Custom Library and Lists, Site Collection Management, Security, Web Parts, Sites Pages, Search, Site Features, etc.- Develop and deliver customised SharePoint (2007, 2010, 2013) training
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Development Manager
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2001 - 2006
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Compucom
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Developer
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1994 - 1998
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Education
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Monash University
Bachelor of Information Technology