Experience

Pureflow, Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• NC / VA Technical Service Center Manager

  • Feb 2020 - Present

  Graham, NC



Schneider Electric

• France
• Automation Machinery Manufacturing
• 700 & Above Employee

• Mkt. & Sales Operations Manager | Project Manager

  • Oct 2018 - Jul 2019

  Knightdale, NC o Drive product launch activities to secure timely completions and maximize efficient operations o Forecast product sales to support sales, inventory and operations planning, financial forecasting o Communicate regularly with sales teams on product roadmaps, quality issues and product delivery data



Schneider Electric

• France
• Automation Machinery Manufacturing
• 700 & Above Employee

• Manager of Applied Offer Programs (Sales Operations) (2015 – 2018)

  • 2015 - 2018

  Knightdale, NC o Worked closely with Sales and Marketing teams to deploy materials and projects to support campaigns and objectives. Developed and maintained tracking programs and performance metrics. o Governed development and support of distribution resources such as product demos, sales collateral and technical documentation o Managed engineering resources for drives product support and enclosed drive design

• Manager, Digital Customer Experience

  • Apr 2013 - Aug 2015

  Knightdale, NC o Oversaw responsibilities of four direct reports to ensure maximizing digital customer experience (DCX). o Implemented and managed CPQ (configuration, pricing and quote) product quotation tools to guarantee quick generation of highly-professional quotation packages. o Headed development and implementation of Schneider Electric’s first online e-commerce sales system for the repair business including areas such as product catalog, credit card purchase, and product tracking. o Managed… Show more o Oversaw responsibilities of four direct reports to ensure maximizing digital customer experience (DCX). o Implemented and managed CPQ (configuration, pricing and quote) product quotation tools to guarantee quick generation of highly-professional quotation packages. o Headed development and implementation of Schneider Electric’s first online e-commerce sales system for the repair business including areas such as product catalog, credit card purchase, and product tracking. o Managed deployment and ongoing oversight of items such as quotation tools, sales collateral and technical resources. Acted as project manager for each of these activities

• Manager of Information Technology, Outsource and Parts Inventory

  • Sep 2008 - Oct 2013

  Greensboro, NC Manage component purchasing and outsourcing functions for Schneider Electric Repair Services (2 groups). The purchasing group is responsible for identification and procurement of discreet components used in the repair function. Responsibilities include management of component stock inventory levels, regular inventory maintenance, and timely purchase of 1-time orders in a timely fashion. Also responsible for the 10-20% of repair items which are sent to external vendors for repair. Key… Show more Manage component purchasing and outsourcing functions for Schneider Electric Repair Services (2 groups). The purchasing group is responsible for identification and procurement of discreet components used in the repair function. Responsibilities include management of component stock inventory levels, regular inventory maintenance, and timely purchase of 1-time orders in a timely fashion. Also responsible for the 10-20% of repair items which are sent to external vendors for repair. Key measures are timely turnaround of repair products, vendor negotiation and management, pricing and margin control.

• Director of IT

  • Mar 2007 - Oct 2012

  Greensboro, NC Responsible for management of all aspects of Information Technology (IT) for the Schneider Electric Industrial Repair facility in Greensboro, NC. Key ares include management of ERP system, shop floor management system, financial systems, telecommunications and networking, and sales and marketing web sites.



Electrical South (Acquired by Schneider Electric in March, 2007)

• Manager of Information Technology, Repair Outsourcing, and Parts procurement and inventory

  • Sep 2007 - Mar 2013

  Managed component purchasing and outsourcing functions for Schneider Electric repair services in addition to all IT functions and responsibilities.



Electrical South

• Manager Of Information Technology

  • 1998 - 2007

  Greensboro/Winston-Salem, North Carolina Area