Ky Nguyen MS, RN-BC, CPHIMS

Nursing Informatics Advocate at Texas Health Mansfield
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Full professional proficiency
  • Vietnamese Native or bilingual proficiency

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5.0

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Amy Starkovich

Ky is friendly, positive, and willing to complete the activities required to complete the job. He is an asset to any organization he works for. His attitude and reliability speaks volumes to his work ethic. He is willing to step up and trouble shoot along with collaborate with other team members, directors, and managers. He asks questions when he does not know the answer and helps others even when the tasks requested are not part of his role. Ky's ability to fit into new environments is beneficial for any career he chooses.

Michelle Warfield, MSN, BSN, RN

Very Knowledgeable and he learns fast. A pleasure to work with. He is always coming up with new ideas!

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Credentials

  • OpTime (Proficient Self-Study)
    Epic
    Aug, 2023
    - Nov, 2024
  • Epic Clinical Informaticist
    Epic
    Jul, 2023
    - Nov, 2024
  • EPIC Optime Credentialed Trainer
    AdventHealth
    Jan, 2023
    - Nov, 2024
  • LEAN Practitioner
    ANCC
    Oct, 2018
    - Nov, 2024
  • Certified Professional in Healthcare Information and Management Systems
    HIMSS
    Oct, 2022
    - Nov, 2024
  • Board Certified Informatics Nurse (RN-BC)
    Texas Board of Nursing
    Jul, 2018
    - Nov, 2024
  • Registered Nurse
    Texas board of Nursing
    Jun, 2013
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Nursing Informatics Advocate
      • Dec 2021 - Present

      • Collaborate with physician informatics team and communicate with all levels of hospital leadership and end users to provide on-going support for EPIC utilization and optimization to all nursing and ancillary departments • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Instruct and proctor new hire… Show more • Collaborate with physician informatics team and communicate with all levels of hospital leadership and end users to provide on-going support for EPIC utilization and optimization to all nursing and ancillary departments • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Instruct and proctor new hire PreOp/PostOp/PACU weekly classes • Serve on-call rotations to provide 24/7 EPIC support for 3 regions of AdventHealth facilities: Southwest, Southeast, and Mid America • Own facility EPIC downtime process including BCA checks/drills, nursing education, and support • Participated in many EPIC readiness projects like Workflow Dress Rehearsal, EPIC device survey, order set validation, and pre go-live metrics support • Precepted new hire Nursing Informatics Advocates from AdventHealth Central Texas and Texas Health Huguley • Interview nursing informatics candidates from other facilities • Supported 4 waves of AdventHealth EPIC full go-lives • Volunteered for several organizational community outreach services Show less • Collaborate with physician informatics team and communicate with all levels of hospital leadership and end users to provide on-going support for EPIC utilization and optimization to all nursing and ancillary departments • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Instruct and proctor new hire… Show more • Collaborate with physician informatics team and communicate with all levels of hospital leadership and end users to provide on-going support for EPIC utilization and optimization to all nursing and ancillary departments • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Instruct and proctor new hire PreOp/PostOp/PACU weekly classes • Serve on-call rotations to provide 24/7 EPIC support for 3 regions of AdventHealth facilities: Southwest, Southeast, and Mid America • Own facility EPIC downtime process including BCA checks/drills, nursing education, and support • Participated in many EPIC readiness projects like Workflow Dress Rehearsal, EPIC device survey, order set validation, and pre go-live metrics support • Precepted new hire Nursing Informatics Advocates from AdventHealth Central Texas and Texas Health Huguley • Interview nursing informatics candidates from other facilities • Supported 4 waves of AdventHealth EPIC full go-lives • Volunteered for several organizational community outreach services Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Informatics Optimization Specialist - Intermediate II
      • Mar 2017 - Dec 2021

      • Led enterprise-wide and facility informatics initiatives by collaborating with nursing and ancillary leaders and staff • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Implemented M*Modal for Behavioral Health Social Workers that saved tremendous overtime hours for the department • Participated in… Show more • Led enterprise-wide and facility informatics initiatives by collaborating with nursing and ancillary leaders and staff • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Implemented M*Modal for Behavioral Health Social Workers that saved tremendous overtime hours for the department • Participated in Leapfrog CPOE testing for 3 AH facilities with successful results • Participated in HIMSS Stage Level 7 revalidation survey at AHCT • Supported AH South Overland Park Cerner go-live • Interviewed several nursing informatics candidates and nursing educators Show less • Led enterprise-wide and facility informatics initiatives by collaborating with nursing and ancillary leaders and staff • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Implemented M*Modal for Behavioral Health Social Workers that saved tremendous overtime hours for the department • Participated in… Show more • Led enterprise-wide and facility informatics initiatives by collaborating with nursing and ancillary leaders and staff • Round daily on different departments to troubleshoot technical and workflow issues, assist with ServiceNow tickets, and provide informatics education • Utilize reporting tools to monitor and improve documentation performances • Implemented M*Modal for Behavioral Health Social Workers that saved tremendous overtime hours for the department • Participated in Leapfrog CPOE testing for 3 AH facilities with successful results • Participated in HIMSS Stage Level 7 revalidation survey at AHCT • Supported AH South Overland Park Cerner go-live • Interviewed several nursing informatics candidates and nursing educators Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Graduate Research Assistant - Medical Record Reviewer
      • Jan 2015 - Dec 2016

      • Coordinated with other GRAs, programmers, postdocs, fellows, and professors in natural language processing (NLP) and machine learning projects related to clinical informatics • Annotated clinical notes and scientific articles in different vocabularies like SNOMED-CT, LOINC • Recruited, screened, and trained research subjects for annotation tasks • Coordinated with other GRAs, programmers, postdocs, fellows, and professors in natural language processing (NLP) and machine learning projects related to clinical informatics • Annotated clinical notes and scientific articles in different vocabularies like SNOMED-CT, LOINC • Recruited, screened, and trained research subjects for annotation tasks

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Informatics Intern
      • Jun 2015 - Aug 2015

      • Assisted the vice-president with data entry, spreadsheets, HL7 testing, and presentation materials for sales and marketing of the company’s Health Information Exchange (HIE) product • Assisted the vice-president with data entry, spreadsheets, HL7 testing, and presentation materials for sales and marketing of the company’s Health Information Exchange (HIE) product

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Pre-Op/PACU Registered Nurse
      • Aug 2013 - Aug 2014

      • Provided nursing care for patients before and after endoscopic procedures • Assisted fellow nurses in utilization of the gGastro electronic system • Certified Vietnamese interpreter • Provided nursing care for patients before and after endoscopic procedures • Assisted fellow nurses in utilization of the gGastro electronic system • Certified Vietnamese interpreter

    • United States
    • Higher Education
    • 700 & Above Employee
    • Resident Assistant
      • Aug 2010 - May 2013

      Served 3 residence halls for 3 years as a team member, community builder, crisis manager, administrator, counselor, and educator Gained excellent leadership and management skills Served 3 residence halls for 3 years as a team member, community builder, crisis manager, administrator, counselor, and educator Gained excellent leadership and management skills

    • Higher Education
    • 700 & Above Employee
    • Nursing Student Preceptee
      • Jan 2013 - Apr 2013

      Functioned as an RN student preceptee in a Cardiac Critical Care Unit Functioned as an RN student preceptee in a Cardiac Critical Care Unit

Education

  • The University of Texas Health Science Center at Houston
    Master’s Degree, Health Informatics
    2014 - 2016
  • Jacksonville State University
    Bachelor of Science (BS), Nursing
    2008 - 2013

Community

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