Lương Lê Hiền

Sales Specialist at Junction Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi, Hanoi, Vietnam, VN

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Bio

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Credentials

  • FSD Gen 2 Trainee - Function Supply Chain in FMCG
    VOCO Center by Huyen Luu - Amon
    Jan, 2021
    - Oct, 2024
  • CORE MEMBER OF ADMINISTRATION DEPARTMENT
    NGƯỚC Organization

Experience

  • Junction Vietnam
    • Vietnam
    • Information Technology & Services
    • 1 - 100 Employee
    • Sales Specialist
      • Mar 2023 - Present

      Junction Vietnam is a non-profit and multidisciplinary tech-community, run by and for Vietnamese youth, embracing the goal of bridging the gap between creators by making everyone fall in love with technology. Junction Vietnam is a non-profit and multidisciplinary tech-community, run by and for Vietnamese youth, embracing the goal of bridging the gap between creators by making everyone fall in love with technology.

  • Mega Digital JSC
    • Vietnam
    • Advertising Services
    • 1 - 100 Employee
    • Sales Associate Intern
      • Aug 2022 - May 2023

      - Consulting to help customers understand more about online media advertising products and services -> have the demand for services - Gain 130% KPIs on Nov 2022 - Provided comprehensive care and support to customers - Optimizing their budgets by effectively scaling their investments based on their specific needs and goals - Consulting to help customers understand more about online media advertising products and services -> have the demand for services - Gain 130% KPIs on Nov 2022 - Provided comprehensive care and support to customers - Optimizing their budgets by effectively scaling their investments based on their specific needs and goals

  • Orichi team
    • Hanoi, Hanoi, Vietnam
    • Customer Success Executive
      • May 2022 - Dec 2022

      Led the customer success initiative, managing 1500+ customer queries with timely and accurate responses Gathered and analyzed feedback from 50+ users to drive product improvements Collaborated with cross-functional teams to resolve technical issues for 200+ users, ensuring seamless product experiences Led the customer success initiative, managing 1500+ customer queries with timely and accurate responses Gathered and analyzed feedback from 50+ users to drive product improvements Collaborated with cross-functional teams to resolve technical issues for 200+ users, ensuring seamless product experiences

Education

  • National Economics University (Vietnam)
    Bachelor of Commerce - BCom, International Business/Trade/Commerce
    2020 - 2024

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