Experience

Joyland Ltd.

• Pakistan
• Entertainment Providers
• 100 - 200 Employee

• Operation Supervisor

  • Jun 2023 - 7 months

  Lahore, Punjab, Pakistan Managed a team responsible for various operational functions. Implemented efficient work processes and SOPs, resulting in [quantifiable improvements such as increased productivity, reduced costs, or enhanced customer satisfaction.

• Head Cashier

  • Aug 2020 - Jun 2023

  Lahore, Punjab, Pakistan Implemented new cash handling procedures, reducing discrepancies and improving accuracy in cash deposits. Assisted customers with complex transactions, including returns, exchanges, and resolving customer complaints, resulting in a 95% customer satisfaction rate.

• Customer Service Representative

  • Dec 2017 - Jul 2020

  Lahore, Punjab, Pakistan Dedicated and customer-oriented Customer Service Representative providing exceptional support and assistance to customers.



Ethnic™

• India
• Retail Apparel and Fashion
• 1 - 100 Employee

• Cashier

  • Apr 2016 - Nov 2017

  Lahore, Punjab, Pakistan Operated cash registers and processed customer transactions efficiently, maintaining a high level of accuracy