Experience

University of Kentucky Federal Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Branch Coordinator

  • Sep 2023 - Present

  Lexington, Kentucky, United States

• Branch Supervisor

  • Sep 2022 - Sep 2023

  Lexington, Kentucky, United States

• Financial Services Officer

  • Jul 2021 - Sep 2022

  Lexington, Kentucky, United States

• Member Service Representative

  • Oct 2020 - Jul 2021

  Lexington, Kentucky, United States



Pinnacle Property Management Services

• Business Consulting and Services
• 700 & Above Employee

• Leasing Consultant

  • Aug 2019 - Oct 2020

  Lexington, Kentucky Area Responsible for the apartment leasing process from the start to the end. Schedules appointments and shows vacant apartments to prospective residents. Evaluates information provided by clients to ensure whether they fall under the established guidelines for renting properties. Receives maintenance issues from tenants and creates work orders for maintenance. Responsible for outreach Marketing during downtime.



Arnold Real Estate

• Leasing Consultant

  • May 2019 - Aug 2019

  Lexington, Kentucky Area Schedules appointments and shows vacant apartments to prospective residents. Evaluates information provided by clients to ensure whether they fall under the established guidelines for renting properties. Receives maintenance issues from tenants and creates work orders for maintenance. Gathers information about markets and competition and conducts quarterly rent comp studies. Responsible for social media marketing through various social media platforms.



Continuum Global Solutions

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Supervisor

  • Oct 2018 - May 2019

  Lexington, Kentucky Area Manage all activities associated with Call Center operations. Maintains and enhances customer services by organizing and evaluating service, delivery systems and procedures. Supervises a staff of employees, working to develop and coach talent to ensure the successful operation of the team and organization. Analyzes and resolves customer escalations.



DriveTime

• United States
• Retail
• 700 & Above Employee

• Sales Advisor

  • Jan 2018 - Oct 2018

  Lexington, Kentucky Interacting with customers in person discovering their financing and vehicle needs, as well as, collaborating with coworkers to close sales. Answering phone calls and calling leads that have expressed purchase interest. Financing and inventory customer education and scheduling appointments. Providing excellent customer service.



Driveline Retail Merchandising

• Master Merchandiser

  • Apr 2015 - Jan 2018

  Richmond/ Berea area Retail merchandising services to the majority of the Fortune top 150 consumer Retail Suppliers. Reading planograms, doing shelf resets, setting up new stores and building fixtures. Inventory reporting.



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Location Manager

  • Sep 2015 - Apr 2016

  Eastern Kentucky University Manage /train/ hire employees for the six retail locations in the college's food court. Responsible for assuring that food safety measures, policies, and procedures or not only Aramark, but of national branded concepts are being met. Managed the schedules for 80+ employees on an intricate scheduling system..