Garrett Olsen
Product Manager at InMoment- Claim this Profile
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Bio
Experience
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InMoment
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United States
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Software Development
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500 - 600 Employee
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Product Manager
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Feb 2022 - Present
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Business Analyst
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Feb 2020 - Feb 2022
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Text Analytics Developer
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Aug 2017 - Feb 2020
• Developed multiple text analytics products from concept to implementation, with little supervision, using IBM Watson Content Analytics Studio and UIMA Ruta scripting• Analyzed millions of textual data points to provide actionable insights from unstructured customer feedback data• Researched customer data in great depth to determine most appropriate and useful categorical tag taxonomy (150+ categories on each project), working in direct collaboration with customers and other internal departments• Managed tight, high-pressure deadlines while customers waited for a functional product• Identified bug fixes and value-driven feature improvements in text analytics products, then designed, built, implemented, and communicated updates to stakeholders• Wireframed user experience concepts with a goal of improving visualization and usability of text analytics data• Presented prototype designs live for customers such as Tesco, Tiffany & Co., and Nike and collect feedback to improve user experience Show less
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Extra Space Storage
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United States
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Real Estate
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700 & Above Employee
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Compensation and Benefits Analyst
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Jun 2016 - Aug 2017
• Perform reporting, auditing, and analytics of benefits and compensation for approximately 3,500 employees nationwide using Workday and Excel • Benchmark over 400 jobs against national compensation survey data using Payfactors software • Perform various benefit program management tasks, including funding HSAs, managing invoicing, managing leaves of absence, assisting through open enrollment and related events, implementing wellness programs, troubleshooting issues, creating reports for IRS submission and senior management, processing stock award exercises, etc. • Build tools to analyze compensation data, then use the results to make recommendations to senior management • Perform in depth analysis of company-wide turnover data in order to identify potential causes or correlation to controllable factors Show less
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Accounting Training Unlimited
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Kaysville, UT
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Intern
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Dec 2015 - Apr 2016
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Arches Health Plan has Ceased Operations
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Insurance
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1 - 100 Employee
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Accounts Payable Specialist
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Oct 2013 - Dec 2015
Managed all accounts payable and other accounting duties in a high-intensity start-up environment. Reduced account reconciliation process time by over 80%. Designed complex forms in Excel for time-tracking and expense reimbursement to be implemented throughout the entire company. Managed organized records of transactions for entire company history, successfully managing six separate external audits in two with no significant findings. Transitioned accounting department from Sage 50 accounting software to Quickbooks Premier accounting software. Managed and maintained vendor list of over 1,000 businesses and brokerages. Show less
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Harris, Preston & Chambers
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Logan, UT
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Accounting Clerk
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May 2012 - Jul 2013
Managed accounts payable, accounts receivable, and billing for a small law firm. Primary software tools were Excel, Quickbooks, and Timeslips. Duties included processing payments received, editing time entries for bills, producing and sending bills, collecting payment on overdue accounts, maintaining client records, and remitting overhead expenses and payables. Managed accounts payable, accounts receivable, and billing for a small law firm. Primary software tools were Excel, Quickbooks, and Timeslips. Duties included processing payments received, editing time entries for bills, producing and sending bills, collecting payment on overdue accounts, maintaining client records, and remitting overhead expenses and payables.
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Education
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Weber State University
Bachelor’s Degree, Finance -
Utah State University
Computer Science