Software Engineering Manager

• Jul 2023 - Present

Independant Game Developer, 3D Printer, Embedded Systems, and Adventurer

• Apr 2016 - Aug 2023

Learning about Game Development, building an economic engine, 3D Modeling, 3D Printing, Raspberry PI, Arduino, Soldering. Learning about Game Development, building an economic engine, 3D Modeling, 3D Printing, Raspberry PI, Arduino, Soldering.

Engineering Manager

• Feb 2018 - Mar 2020

I have designed, prototyped and deployed a new critical Tier 1 production service to take an average of 1.1MM requests per second, with sub 10ms (TP99 7ms) response time. The new service is projected to enable $50mil - $90mil uplift in 2020, and will allow for future rapid adaptations to market segmentation. My responsibilities also included hiring and leading a new engineering team to build and support this service, working to get cross brand adoption of the new services, devops, and… Show more I have designed, prototyped and deployed a new critical Tier 1 production service to take an average of 1.1MM requests per second, with sub 10ms (TP99 7ms) response time. The new service is projected to enable $50mil - $90mil uplift in 2020, and will allow for future rapid adaptations to market segmentation. My responsibilities also included hiring and leading a new engineering team to build and support this service, working to get cross brand adoption of the new services, devops, and on-call rotations, and guiding the team to rediscover agile best practices. As a manager, I normally have eight direct reports, and temporarily managed additional teams several times for up to 14 direct reports. Responsible for setting compensation, bonuses and annual reviews. Technologies used include Redis/Elastic Cache, Kotlin, Guava, and DynamoDB. The service was deployed in both AWS and our private datacenter using in-house CI/CD deployment tools. Show less I have designed, prototyped and deployed a new critical Tier 1 production service to take an average of 1.1MM requests per second, with sub 10ms (TP99 7ms) response time. The new service is projected to enable $50mil - $90mil uplift in 2020, and will allow for future rapid adaptations to market segmentation. My responsibilities also included hiring and leading a new engineering team to build and support this service, working to get cross brand adoption of the new services, devops, and… Show more I have designed, prototyped and deployed a new critical Tier 1 production service to take an average of 1.1MM requests per second, with sub 10ms (TP99 7ms) response time. The new service is projected to enable $50mil - $90mil uplift in 2020, and will allow for future rapid adaptations to market segmentation. My responsibilities also included hiring and leading a new engineering team to build and support this service, working to get cross brand adoption of the new services, devops, and on-call rotations, and guiding the team to rediscover agile best practices. As a manager, I normally have eight direct reports, and temporarily managed additional teams several times for up to 14 direct reports. Responsible for setting compensation, bonuses and annual reviews. Technologies used include Redis/Elastic Cache, Kotlin, Guava, and DynamoDB. The service was deployed in both AWS and our private datacenter using in-house CI/CD deployment tools. Show less

Lead Software Engineer

• Mar 2017 - Jan 2018

Team Lead for CST Messaging, with a broad mission to grow the team, improve hiring and development process, increase visibility with other teams, and also provide technical API support for other engineering teams at Disney, and improve the product. Working with very large scale Messaging, the product can send more than 300,000 messages/second and has sent more than 6 billion Push/Email/SMS messages in a single month (March 2017). I mentored several developers on interviewing, and… Show more Team Lead for CST Messaging, with a broad mission to grow the team, improve hiring and development process, increase visibility with other teams, and also provide technical API support for other engineering teams at Disney, and improve the product. Working with very large scale Messaging, the product can send more than 300,000 messages/second and has sent more than 6 billion Push/Email/SMS messages in a single month (March 2017). I mentored several developers on interviewing, and established debrief sessions, as well as code review and development best practices. Evaluated and compared internal Messaging product compared to native AWS offerings and also demonstrated how the in-house product could solve other newsletter and messaging use cases for internal teams. Technologies worked with included MongoDB, Redis, Cassandra, Docker, Node.js, Git Show less Team Lead for CST Messaging, with a broad mission to grow the team, improve hiring and development process, increase visibility with other teams, and also provide technical API support for other engineering teams at Disney, and improve the product. Working with very large scale Messaging, the product can send more than 300,000 messages/second and has sent more than 6 billion Push/Email/SMS messages in a single month (March 2017). I mentored several developers on interviewing, and… Show more Team Lead for CST Messaging, with a broad mission to grow the team, improve hiring and development process, increase visibility with other teams, and also provide technical API support for other engineering teams at Disney, and improve the product. Working with very large scale Messaging, the product can send more than 300,000 messages/second and has sent more than 6 billion Push/Email/SMS messages in a single month (March 2017). I mentored several developers on interviewing, and established debrief sessions, as well as code review and development best practices. Evaluated and compared internal Messaging product compared to native AWS offerings and also demonstrated how the in-house product could solve other newsletter and messaging use cases for internal teams. Technologies worked with included MongoDB, Redis, Cassandra, Docker, Node.js, Git Show less

Senior Software Engineer

• Apr 2015 - Apr 2016

I designed and delivered new API resources to enable development of Apptio’s first mobile application and built a framework using Restlet, Jackson, and Swagger to support future additions to the API. I also created a mentorship program, and began mentoring three new developers around careers, effective communication and one-on-ones, and engineering topics such as DVCS and code reviews.

Software Development Engineering Manager

• Aug 2012 - Apr 2015

As a "Coding Manager" and a long time Apptio employee, I have many responsibilities. I was responsible for operationalizing our new home built SAAS deployment tool, and I created the SCM (Software Configuration Management) team from inception to a seven person team responsible for supporting all of Engineering's VCS, Build, CI, Deployment, and Infrastructure needs. I created a roadmap to rapidly grow engineering infrastructure to support doubling the size of engineering in 12 months to… Show more As a "Coding Manager" and a long time Apptio employee, I have many responsibilities. I was responsible for operationalizing our new home built SAAS deployment tool, and I created the SCM (Software Configuration Management) team from inception to a seven person team responsible for supporting all of Engineering's VCS, Build, CI, Deployment, and Infrastructure needs. I created a roadmap to rapidly grow engineering infrastructure to support doubling the size of engineering in 12 months to over 100 people, forecasted build and infrastructure hardware needs, software licensing and renewal. I was also responsible for migrating the build system from Ant to Gradle and growing our Teamcity CI system which reduced the build and test time from over two hours to under 15 minutes. I created the build promotion tools and the initial release management process to control the release of binaries into Production. I became the Subject Matter Expert (SME) on Sonatype Nexus, Teamcity Configuration, Gradle build scripts, Mercurial (hg), and SAAS deployment. Also responsible for securing Engineering's services and working with auditors to pass Apptio's first SOC-1 audit. I was also lead developer on a two person team to redesign Apptio's PDF Report generation system. Designed and created a fully featured, in browser, print report layout editor supporting multiple paper sizes, paging tables, automatic and manual layouts and algorithms. The system also included a batch processing server with job queueing and management. Released the new PDF Report server into production, meaning Apptio went from being able to produce 10 page PDF reports to well over 500 page reports reliably.

Software Engineer

• Apr 2010 - Dec 2012

As an Enterprise SAAS Java/GWT Developer, I delivered high-quality core functionality for our end-users and application developers through 7 releases of Apptio's platform. Areas of responsibility included cross-browser compatibility, UI controls and widgets, editable datagrid, UI performance and browser memory management, and asynchronous communication.

Development/Technical Lead

• Oct 2011 - Aug 2012

As a Development Lead, I led several junior developers on the "Customer Commits" team. This team was responsible for delivering new features specifically requested by customers, or required by new sales deals, so had to make changes across all areas of the product. The most notable project we designed and delivered end-to-end was rewriting the core product to support alternate fiscal calendar types, such as 445 and 13 Period calendars. Following scrum practices, my team delivered this project… Show more As a Development Lead, I led several junior developers on the "Customer Commits" team. This team was responsible for delivering new features specifically requested by customers, or required by new sales deals, so had to make changes across all areas of the product. The most notable project we designed and delivered end-to-end was rewriting the core product to support alternate fiscal calendar types, such as 445 and 13 Period calendars. Following scrum practices, my team delivered this project on time to the customer, after several iterative demos as we progressed. I held this role until I was promoted to Manager.

ScrumMaster

• Apr 2011 - Jan 2012

Scrummaster for two teams, each 7-10 people. I was responsible for teaching scrum principals to the teams, running daily standups, removing impediments by tracking down the people/groups/management to resolve the issues. I facilitated meetings between other dev teams, product management, and R&D wide. I worked with the teams to estimate and plan their work to transform the teams into becoming highly productive and predictably delivering their work. I also took on the role as functional… Show more Scrummaster for two teams, each 7-10 people. I was responsible for teaching scrum principals to the teams, running daily standups, removing impediments by tracking down the people/groups/management to resolve the issues. I facilitated meetings between other dev teams, product management, and R&D wide. I worked with the teams to estimate and plan their work to transform the teams into becoming highly productive and predictably delivering their work. I also took on the role as functional architect, translating high level requirements from products into actionable stories for the team, as well as parts of the "Product Owner" role by stack ranking and triaging the backlog so that when the team entered sprint planning, we were able to plan efficiently with velocity. I also facilitated and led sprint planning meetings, retrospectives, design meetings and sizing meetings. I was also concurrently acting as a UI developer for one of the teams, as well as managing parts of Jira for reporting. I held this role until I was promoted to Dev/Tech Lead and a new ScrumMaster was hired to take over this work.

Software Developer

• Mar 2007 - Apr 2010

Working on a toolkit for Web Content Management to allow the rapid deployment of content driven enterprise web applications. Primary responsibilities include developing a Swing UI and application code, internationalization, creating and triaging new tasks and bugs, assisting QA in learning the product and developing test plans, assisting the Docs team, Ad-Hoc testing, and serve as the primary go-to person for questions from other groups. Concurrently support and patch ten other software… Show more Working on a toolkit for Web Content Management to allow the rapid deployment of content driven enterprise web applications. Primary responsibilities include developing a Swing UI and application code, internationalization, creating and triaging new tasks and bugs, assisting QA in learning the product and developing test plans, assisting the Docs team, Ad-Hoc testing, and serve as the primary go-to person for questions from other groups. Concurrently support and patch ten other software projects with 34 branches/versions. Worked on a three person team to design and implement from start to finish, a client-server web application to manage the propagation of content from a CMS (Content Management System) across clusters in a synchronous and atomic manner. Successfully handed-off the project with documentation to another team to maintain the project. Maintained and developed a J2EE framework utilizing Spring for accessing the Content Server (a CMS) Show less Working on a toolkit for Web Content Management to allow the rapid deployment of content driven enterprise web applications. Primary responsibilities include developing a Swing UI and application code, internationalization, creating and triaging new tasks and bugs, assisting QA in learning the product and developing test plans, assisting the Docs team, Ad-Hoc testing, and serve as the primary go-to person for questions from other groups. Concurrently support and patch ten other software… Show more Working on a toolkit for Web Content Management to allow the rapid deployment of content driven enterprise web applications. Primary responsibilities include developing a Swing UI and application code, internationalization, creating and triaging new tasks and bugs, assisting QA in learning the product and developing test plans, assisting the Docs team, Ad-Hoc testing, and serve as the primary go-to person for questions from other groups. Concurrently support and patch ten other software projects with 34 branches/versions. Worked on a three person team to design and implement from start to finish, a client-server web application to manage the propagation of content from a CMS (Content Management System) across clusters in a synchronous and atomic manner. Successfully handed-off the project with documentation to another team to maintain the project. Maintained and developed a J2EE framework utilizing Spring for accessing the Content Server (a CMS) Show less

Software Developer

• Dec 2006 - Mar 2007

(Stellent was acquired by Oracle, responsibilities same as Software Developer at Oracle)

Advanced Product Support Engineer

• Jun 2005 - Dec 2006

Served as final escalation point providing product and programming support to customers and internal staff. Debugged and tested code, wrote bug reports, escalated issues though Engineering. Performed on-call support and shift rotation. Developed custom code solutions for enterprise customers such as Cingular, Sony, and the Small Business Administration. Developed Proof of Concepts for potential customers using Java, J2EE, XHTML, XML, JavaScript, CSS, IDOC (IntraDoc), JSP, and ASP. Supported… Show more Served as final escalation point providing product and programming support to customers and internal staff. Debugged and tested code, wrote bug reports, escalated issues though Engineering. Performed on-call support and shift rotation. Developed custom code solutions for enterprise customers such as Cingular, Sony, and the Small Business Administration. Developed Proof of Concepts for potential customers using Java, J2EE, XHTML, XML, JavaScript, CSS, IDOC (IntraDoc), JSP, and ASP. Supported Content Server, Site Studio, Content Integration Suite, Content Publisher, and Site Studio Publishing Utility.

Small Business Owner

• 2004 - 2006

Custom E-Commerce Software, Web Design Custom E-Commerce Software, Web Design

Build Engineer (Contract)

• Sep 2004 - Jun 2005

Primary point of contact for code quality gates, stress testing, boot testing, and build issues for the Natural Language Group (NLG). Responsible for porting NLG code from the Office development environment to Windows (Longhorn). Develop scripts in Perl to automate code port and integration process. Troubleshoot C++ compiler errors, code dependencies, nmake and makefile errors. Primary point of contact for code quality gates, stress testing, boot testing, and build issues for the Natural Language Group (NLG). Responsible for porting NLG code from the Office development environment to Windows (Longhorn). Develop scripts in Perl to automate code port and integration process. Troubleshoot C++ compiler errors, code dependencies, nmake and makefile errors.

Teaching Assistant/Lab Assistant/Software Developer

• Oct 2002 - Jun 2004

Teaching Assistant – Data Structures and Algorithms Taught a one credit workshop for CSS students to reinforce Object-Oriented programming concepts, algorithm/code analysis, linked lists, queues, heaps, trees, and sorting algorithms. Lab Assistant/Software Developer Designed the CSS lab web site using JSP/Tomcat/JDBC/Firebird. Set up campus CVS repository and wrote how-to documentation and instructed students in the usage of WinCVS. Assisted in the administration of ~100 Win2K… Show more Teaching Assistant – Data Structures and Algorithms Taught a one credit workshop for CSS students to reinforce Object-Oriented programming concepts, algorithm/code analysis, linked lists, queues, heaps, trees, and sorting algorithms. Lab Assistant/Software Developer Designed the CSS lab web site using JSP/Tomcat/JDBC/Firebird. Set up campus CVS repository and wrote how-to documentation and instructed students in the usage of WinCVS. Assisted in the administration of ~100 Win2K workstations. Wrote custom Java applications to automate systems administration tasks. Show less Teaching Assistant – Data Structures and Algorithms Taught a one credit workshop for CSS students to reinforce Object-Oriented programming concepts, algorithm/code analysis, linked lists, queues, heaps, trees, and sorting algorithms. Lab Assistant/Software Developer Designed the CSS lab web site using JSP/Tomcat/JDBC/Firebird. Set up campus CVS repository and wrote how-to documentation and instructed students in the usage of WinCVS. Assisted in the administration of ~100 Win2K… Show more Teaching Assistant – Data Structures and Algorithms Taught a one credit workshop for CSS students to reinforce Object-Oriented programming concepts, algorithm/code analysis, linked lists, queues, heaps, trees, and sorting algorithms. Lab Assistant/Software Developer Designed the CSS lab web site using JSP/Tomcat/JDBC/Firebird. Set up campus CVS repository and wrote how-to documentation and instructed students in the usage of WinCVS. Assisted in the administration of ~100 Win2K workstations. Wrote custom Java applications to automate systems administration tasks. Show less

Software Developer/Systems Administrator

• 2000 - 2001

Developed software application for batch language translation jobs using custom Java and MS Word API on fail-over virtual machines (VMWare) Designed custom DBMS to extract data from workflow database in Java and WebObjects Set up source code repository and backup system for developers, Apache web servers for testing and production, Oracle databases (8i) and WebObjects application servers on Solaris. Maintained development and production environments, wrote and maintained build scripts… Show more Developed software application for batch language translation jobs using custom Java and MS Word API on fail-over virtual machines (VMWare) Designed custom DBMS to extract data from workflow database in Java and WebObjects Set up source code repository and backup system for developers, Apache web servers for testing and production, Oracle databases (8i) and WebObjects application servers on Solaris. Maintained development and production environments, wrote and maintained build scripts, and worked closely with developers to ensure successful nightly builds. Show less Developed software application for batch language translation jobs using custom Java and MS Word API on fail-over virtual machines (VMWare) Designed custom DBMS to extract data from workflow database in Java and WebObjects Set up source code repository and backup system for developers, Apache web servers for testing and production, Oracle databases (8i) and WebObjects application servers on Solaris. Maintained development and production environments, wrote and maintained build scripts… Show more Developed software application for batch language translation jobs using custom Java and MS Word API on fail-over virtual machines (VMWare) Designed custom DBMS to extract data from workflow database in Java and WebObjects Set up source code repository and backup system for developers, Apache web servers for testing and production, Oracle databases (8i) and WebObjects application servers on Solaris. Maintained development and production environments, wrote and maintained build scripts, and worked closely with developers to ensure successful nightly builds. Show less

Network Field Technician – Contract

• Dec 1999 - Mar 2000

Supported field offices across the Puget Sound area, including internet connectivity, printers, and agent desktop computers. Supported field offices across the Puget Sound area, including internet connectivity, printers, and agent desktop computers.

Systems Administrator

• Jan 1999 - Oct 1999

Systems and Network administration, building computers, OS installs, network wiring across a multi-building industrial complex, setup and managed share fileservers and internet connectivity for whole complex. Systems and Network administration, building computers, OS installs, network wiring across a multi-building industrial complex, setup and managed share fileservers and internet connectivity for whole complex.

Small Business Owner

• 1998 - 1999

PC Support/Sales, Network Design, Web Hosting PC Support/Sales, Network Design, Web Hosting

Second Tier Phone Support Analyst – Contract

• Jun 1997 - Dec 1997

Internal desktop support for PG&E employees Internal desktop support for PG&E employees