Caitlin Carroll

Yoga & Fitness Instructor at Mauna Lani, Auberge Resorts Collection
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Contact Information
us****@****om
(386) 825-5501
Location
Kailua-Kona, Hawaii, United States, US

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Experience

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Yoga & Fitness Instructor
      • Jun 2022 - Present

      • Yoga, pilates, spin & group fitness class instructor • Guide resort guests and members through attentive classes catering to all skill levels • Yoga, pilates, spin & group fitness class instructor • Guide resort guests and members through attentive classes catering to all skill levels

  • Yoga Love Hawaii
    • Kailua-Kona, Hawaii, United States
    • Yoga Instructor
      • Feb 2021 - Present

      • Hot vinyasa yoga instructor • Cultivate a grounding, inspiring and challenging class to increase strength, muscular endurance, mobility/flexibility and cultivate a strong mindset • Hot vinyasa yoga instructor • Cultivate a grounding, inspiring and challenging class to increase strength, muscular endurance, mobility/flexibility and cultivate a strong mindset

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Client Development Manager
      • Sep 2021 - Jun 2022

      • Achieve double-digit YoY growth across Fortune 500 portfolio • Execute strategic/measurable performance-based campaigns with ~$1M monthly budgets to exceed CR targets & KPI goals • Manage/delegate team in all day-to-day tasks – mentor, train and streamline processes, build team confidence/morale • Grow client relationships, ensure contract renewal/upsell opportunities • Analyze industry trends, channel performance, competitive landscape, in-depth reporting• Deliver QBRs for C-Level decision makers, facilitate contract renewals, RFP, upsell products/services• Identify efficiencies to maximize profitability for company & clients, develop forecasts, track detailed budgets Show less

    • Client Partnerships Manager
      • Apr 2019 - Jun 2022

      Manage key Fortune 500 accounts building client relationships, creating and executing campaigns and optimizing strategy to exceed internal and external goals.Build client relationships and trust through effective and efficient campaign execution to support revenue, ROAS and marketing goals. Lead Enterprise-level accounts as a team and individually strategizing objectives, client touch bases, creating and optimizing media campaigns, analyzing data and presenting QBRs. Troubleshoot client challenges through creative problem solving and tech dilemmas. Show less

  • -
    • Australia, New Zealand, SE Asia, Hawaii
    • International Travel
      • Jul 2017 - Aug 2018

      Following my resignation as corporate account manager in Chicago, I embarked on a 13-month solo exploration around the world. Fully immersing myself in customs of developing and developed cultures, I gratefully connected with others regardless of language, age, race, religion, socio-economic levels and more. Problem solving, communication, decision making, time management, organization, adaptability and forward thinking are only some of the invaluable skills I sharpened during this time. Following my resignation as corporate account manager in Chicago, I embarked on a 13-month solo exploration around the world. Fully immersing myself in customs of developing and developed cultures, I gratefully connected with others regardless of language, age, race, religion, socio-economic levels and more. Problem solving, communication, decision making, time management, organization, adaptability and forward thinking are only some of the invaluable skills I sharpened during this time.

    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Feb 2016 - Jul 2017

      Served as the lead client liaison for Fortune 500 brands including Neiman Marcus, Neiman Marcus Last Call, Hertz Global, Thrifty and Dollar. Oversaw day-to-day operations and high-level strategy across social and digital. Maintained strong client relationships while managing a team of 10-15 colleagues from various departments. Managed all social media platforms, paid media campaigns and digital activations. Oversaw creative production, created project calendars, delegated tasks, assigned deadlines and reviewed all final work. Strategized, executed and monitored paid ads and organic social campaigns to drive client goals including revenue generation, social engagement and new customer acquisition. Prepared and distributed reports internally and externally while utilizing a data-driven approach in strategy and implementation. Ensured positive client relations and work environment, and demonstrated superior communication and interpersonal skills. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Marketing Associate
      • Feb 2015 - Nov 2015

      Marketed and promoted SaaS in the B2B space. Developed a thorough understanding of the technology to fully enable the sales team and drive new customer acquisition. Updated and maintained website and mobile including updating copy, links, photos, etc.; created and oversaw email marketing campaigns; designed internal and external marketing collateral including sell sheets, printed promotional pieces, and decks; established partner opportunities and programs. Planned and executed a two-day, 300+ attendee user conference including: organizing speakers and sponsors, creating itineraries, promotional materials and schedules and managed vendor relationships. Carried over with acquisition of Resultly. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Marketing Manager
      • Apr 2014 - Feb 2015

      Managed marketing team for social and e-commerce application and website. Drove new customer acquisition and awareness via targeted digital and social campaigns. Established successful influencer/blogger programs and client partnerships and maintained positive relationships. Provided input and market research/testing in application design and user experience. Worked through tight deadlines and limited budget to successfully launch holiday campaign which generated 2,000+ new users in under 1 month. Created social strategy and developed brand's positioning. Managed publishing, content calendar and creative production across all social platforms including content creation through photo/video shoots. Trained new employees and interns within my team. Designed promotional materials for internal and external usage. Steered market research and assisted design/UX. Manage website including routine updates, new designs and refreshed copy. Show less

    • Marketing Associate
      • Jan 2014 - Apr 2014

      Increased brand awareness and usage amongst target audience. Conducted market research including focus groups and informal interviews to gain product and consumer insights. Maintained client relationships and worked alongside CEO and VP Business Development to establish new partnerships. Maintained social platforms including developing copy and creative, scheduling/posting, social listening and engaging with the online audience.

    • Social Media and Marketing Intern
      • Oct 2013 - Dec 2013

      Created social media (with an emphasis on Twitter) strategy to build brand awareness and maximize exposure utilizing channel best practices. Designed, optimized and published all social posts. Researched new niche clients and promotional partners to further increase awareness amongst target audience. Brainstormed campaigns to expand application users and downloads. Assisted VP with any urgent tasks to be completed. Created promotional flyers, printed material and online advertisements.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Jr. Marketing Consultant
      • May 2014 - Jun 2014

      Created an international B2B marketing plan to promote the European Capital City of Culture 2015. Overcame limited budgets, tight deadlines and cultural differences to attract American tourists to the small town of Plzen, Czech Republic. Created an international B2B marketing plan to promote the European Capital City of Culture 2015. Overcame limited budgets, tight deadlines and cultural differences to attract American tourists to the small town of Plzen, Czech Republic.

    • United States
    • Museums, Historical Sites, and Zoos
    • 300 - 400 Employee
    • Special Events and Promotions Intern
      • Dec 2013 - Apr 2014

      Researched and generated promotional partners and marketing opportunities to increase off-season attendance by 20%. Worked as a team to effectively prepare and execute all on and off-site events; increased email database by 200+ per event. Reported directly to Marketing Manager. Researched and generated promotional partners and marketing opportunities to increase off-season attendance by 20%. Worked as a team to effectively prepare and execute all on and off-site events; increased email database by 200+ per event. Reported directly to Marketing Manager.

  • Shinabery Agency
    • Greater Chicago Area
    • Beverage Promotions
      • Jun 2013 - Jan 2014

      Promoted wine and spirits at high-volume, specifically targeted stores and events. Engaged with prospective customers to provide product samples, product information and encourage sales. Promoted wine and spirits at high-volume, specifically targeted stores and events. Engaged with prospective customers to provide product samples, product information and encourage sales.

  • John Barleycorn
    • Schaumburg, IL
    • Hostess
      • Dec 2011 - Jun 2013

      Served as the initial point of contact with guests and ensured 100% customer satisfaction. Interacted with 40-300+ guests each shift. Collaborated with management and coworkers to establish a strong, consistent message to customers. Promoted specials and events, and directed reservations, private parties and general inquiries. Served as the initial point of contact with guests and ensured 100% customer satisfaction. Interacted with 40-300+ guests each shift. Collaborated with management and coworkers to establish a strong, consistent message to customers. Promoted specials and events, and directed reservations, private parties and general inquiries.

Education

  • Columbia College Chicago
    Bachelor of Arts (B.A.), Marketing
  • Yeah Yoga
    200 Hour RYT, Certified Yoga Instructor
    2016 -

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