Experience

Clarabridge (acquired by Qualtrics)

• United States
• Software Development
• 1 - 100 Employee

• Director of Product Management

  • May 2016 - Jan 2022

  Gent Area, Belgium Clarabridge is a complete Customer Experience (CX) platform. - It captures the data that matter to your company: surveys, chat, social media, calls, email and any other customer feedback - Analyses those through a combination of Natural Language Processing and AI machine learning - Enables business optimisation through easy but powerful dashboard reporting and front line engagement Clarabridge was acquired by Qualtrics in 2021 -… Show more Clarabridge is a complete Customer Experience (CX) platform. - It captures the data that matter to your company: surveys, chat, social media, calls, email and any other customer feedback - Analyses those through a combination of Natural Language Processing and AI machine learning - Enables business optimisation through easy but powerful dashboard reporting and front line engagement Clarabridge was acquired by Qualtrics in 2021 - https://www.qualtrics.com/news/qualtrics-announces-definitive-agreement-to-acquire-clarabridge/ Show less



Engagor (acquired by Clarabridge)

• Co-Founder / VP Sales and Customer Success

  • Mar 2013 - Apr 2016

  Ghent, Flemish Region, Belgium Engagor is a Social Media management tool (SaaS). Managing both the Sales and Customer Succes teams we make sure to understand the needs of our clients, translate those needs to new features and make sure that our clients use Engagor to the fullest of its possibilities. Engagor was ascquired by Clarabridge in 2015.



Unilin

• Belgium
• Wholesale Building Materials
• 700 & Above Employee

• Product Manager

  • Nov 2011 - May 2012



Pralibel

• Belgium
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Administrations Manager

  • Jun 2005 - Oct 2011

• Brand Manager

  • Jun 2005 - Oct 2011

• Management Assistant

  • Sep 2003 - May 2005