John Catalfamo
Project Leader at Fast Slow Motion- Claim this Profile
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Topline Score
Bio
LinkedIn User
Incredibly creative, passionate, and selfless, John is one of the most engaged, intelligent, and genuinely caring individuals that I’ve ever had the pleasure of working with. John is a natural leader who believes that the best way forward is together. In John’s world, no one gets left behind and everyone feels heard, appreciated, and supported. A tireless servant to both his clients and teammates, his level of dedication to his projects is absolutely unparalleled. By the end of a client’s first Project Kick-off Meeting, John has already thought 20 steps ahead, imagining all the ways he can improve their business and ensure that they will continue to succeed long after the project is over. I feel incredibly grateful to have gotten the chance to know John and any company would be beyond fortunate to have him on their team.
David Ragland, DBA, MS, PMP
John is a consummate professional and a natural leader who is highly effective at building relationships at all levels of an organization. In addition to bringing discipline and passion to all that he undertakes, John is a team player who always puts the needs of clients, team members and other stakeholders at the top of his agenda. Additionally, he possesses a highly developed technical and business acumen and is a natural problem solver. John is highly capable of facilitating needed changes in an organization because he is a true change agent; and consistently analyzes challenges from a 360-degree view to arrive at optimal solutions. John is a highly respected leader and valued team member who is always an extremely positive addition to any organization and/or engagement.
LinkedIn User
Incredibly creative, passionate, and selfless, John is one of the most engaged, intelligent, and genuinely caring individuals that I’ve ever had the pleasure of working with. John is a natural leader who believes that the best way forward is together. In John’s world, no one gets left behind and everyone feels heard, appreciated, and supported. A tireless servant to both his clients and teammates, his level of dedication to his projects is absolutely unparalleled. By the end of a client’s first Project Kick-off Meeting, John has already thought 20 steps ahead, imagining all the ways he can improve their business and ensure that they will continue to succeed long after the project is over. I feel incredibly grateful to have gotten the chance to know John and any company would be beyond fortunate to have him on their team.
David Ragland, DBA, MS, PMP
John is a consummate professional and a natural leader who is highly effective at building relationships at all levels of an organization. In addition to bringing discipline and passion to all that he undertakes, John is a team player who always puts the needs of clients, team members and other stakeholders at the top of his agenda. Additionally, he possesses a highly developed technical and business acumen and is a natural problem solver. John is highly capable of facilitating needed changes in an organization because he is a true change agent; and consistently analyzes challenges from a 360-degree view to arrive at optimal solutions. John is a highly respected leader and valued team member who is always an extremely positive addition to any organization and/or engagement.
LinkedIn User
Incredibly creative, passionate, and selfless, John is one of the most engaged, intelligent, and genuinely caring individuals that I’ve ever had the pleasure of working with. John is a natural leader who believes that the best way forward is together. In John’s world, no one gets left behind and everyone feels heard, appreciated, and supported. A tireless servant to both his clients and teammates, his level of dedication to his projects is absolutely unparalleled. By the end of a client’s first Project Kick-off Meeting, John has already thought 20 steps ahead, imagining all the ways he can improve their business and ensure that they will continue to succeed long after the project is over. I feel incredibly grateful to have gotten the chance to know John and any company would be beyond fortunate to have him on their team.
David Ragland, DBA, MS, PMP
John is a consummate professional and a natural leader who is highly effective at building relationships at all levels of an organization. In addition to bringing discipline and passion to all that he undertakes, John is a team player who always puts the needs of clients, team members and other stakeholders at the top of his agenda. Additionally, he possesses a highly developed technical and business acumen and is a natural problem solver. John is highly capable of facilitating needed changes in an organization because he is a true change agent; and consistently analyzes challenges from a 360-degree view to arrive at optimal solutions. John is a highly respected leader and valued team member who is always an extremely positive addition to any organization and/or engagement.
LinkedIn User
Incredibly creative, passionate, and selfless, John is one of the most engaged, intelligent, and genuinely caring individuals that I’ve ever had the pleasure of working with. John is a natural leader who believes that the best way forward is together. In John’s world, no one gets left behind and everyone feels heard, appreciated, and supported. A tireless servant to both his clients and teammates, his level of dedication to his projects is absolutely unparalleled. By the end of a client’s first Project Kick-off Meeting, John has already thought 20 steps ahead, imagining all the ways he can improve their business and ensure that they will continue to succeed long after the project is over. I feel incredibly grateful to have gotten the chance to know John and any company would be beyond fortunate to have him on their team.
David Ragland, DBA, MS, PMP
John is a consummate professional and a natural leader who is highly effective at building relationships at all levels of an organization. In addition to bringing discipline and passion to all that he undertakes, John is a team player who always puts the needs of clients, team members and other stakeholders at the top of his agenda. Additionally, he possesses a highly developed technical and business acumen and is a natural problem solver. John is highly capable of facilitating needed changes in an organization because he is a true change agent; and consistently analyzes challenges from a 360-degree view to arrive at optimal solutions. John is a highly respected leader and valued team member who is always an extremely positive addition to any organization and/or engagement.
Credentials
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Certified Public Accountant (CPA)
AICPA -
Drucker School MBA Essentials for Salesforce
Peter F. Drucker and Masatoshi Ito Graduate School of Management -
Project Management Professional / PMP
Program Management Institute -
Salesforce Certified Administrator
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Salesforce Certified Advanced Administrator
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Salesforce Certified Marketing Cloud Email Specialist
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Salesforce Sales Cloud Consultant
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Salesforce Service Cloud Consultant
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Experience
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Fast Slow Motion
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Project Leader
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Nov 2019 - Present
Working with Fast Slow Motion (FSM) as a Project Leader to help the company continue to grow it's Salesforce consulting practice for high growth businesses. We’re business operations experts specializing in helping early stage, small to mid-market, high-growth companies and other businesses create sustainable businesses. We focus on best business practices and implementing Salesforce as a platform to run businesses so companies can focus on growing their business. We’re passionate about building businesses that scale and achieve the company’s goals by designing a solid foundation of people, processes, and automation. FSM's core mission is to streamline and improve business processes while enriching the lives of the business owners and leaders. Show less
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Customer Success Leader
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Nov 2016 - Jun 2019
Consulted with customer executives to drive digital transformation and high ROI. Collaborated with customer and Salesforce teams to create and sustain increased customer and partner engagement. Provided strategic leadership on the development of innovation and transformation methodology and practices, and published thought leadership content. Partnered with customer executives and Salesforce teams to drive operational use of Salesforce products. Consulted with customer executives to drive digital transformation and high ROI. Collaborated with customer and Salesforce teams to create and sustain increased customer and partner engagement. Provided strategic leadership on the development of innovation and transformation methodology and practices, and published thought leadership content. Partnered with customer executives and Salesforce teams to drive operational use of Salesforce products.
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ADT
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United States
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Consumer Services
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700 & Above Employee
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Vice President, Program Management Office and Quality Assurance
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Jan 2014 - Aug 2016
Orchestrated and led team of 100+ people. Drove investment and delivery execution for several strategic programs. Spearheaded innovative solutions delivery and operational changes to improve the customer journey, as well as, the customer and user experiences. Enabled technologies and processes to launch new offerings and enhance existing products and services. Supported M&A through due diligence and post-acquisition integration. Achieved digital transformation, applied robotic process automation, improved processes, and leveraged new integrated systems (e.g., product catalog) spanning the customer lifecycle for more than 5,000 B2C and B2B field and call center users. Show less
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Inovalon
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United States
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Software Development
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700 & Above Employee
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Senior Director, Client Services
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Jun 2012 - Jan 2014
Defined strategic vision and led customer experience lifecycle for B2B relationships across complex products and services for multiyear, multimillion-dollar contracts with 32 direct reports. Led process, organization, programs/projects, and improved product and services delivery. Improved team client handling expertise and streamlined the management of product delivery and analytics. Restructured and defined new performance expectations for the team and increased its size by 50%. Defined strategic vision and led customer experience lifecycle for B2B relationships across complex products and services for multiyear, multimillion-dollar contracts with 32 direct reports. Led process, organization, programs/projects, and improved product and services delivery. Improved team client handling expertise and streamlined the management of product delivery and analytics. Restructured and defined new performance expectations for the team and increased its size by 50%.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Director, Global Sales Automation
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Feb 2010 - Sep 2011
Progressed through roles of increased responsibility to lead 120-person global software development team. Implemented Agile (Scrum) development to accelerate delivery and value creation. Delivered 10% increase in productivity for 700 global sales reps by applying RPA. Achieved 100% increase in business sponsor’s annual program investment.
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Executive Director, Strategic Services
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Aug 2007 - Feb 2010
Managed $20M+ annual capital investment across 30 global teams. Reduced program management overhead costs by 50%. Led services and product line expansion covering $2.3B in sales. Drove implementation of global B2B capabilities to 5,000 users.
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Executive Director - Business Architecture, Marketing & Sales Systems, Solution Delivery
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Jan 2001 - Aug 2007
Built and led business solutions and delivery team of 100 people. Controlled multimillion-dollar budget. Delivered quantified return for robotic process automation, with gross benefits 12 times greater than spend. Coauthored and helped drive revenue assurance program that produced $600M+ in revenue. Increased transaction volume from a few thousand to 1.4 million per month.
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Director - Service Engineering
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Oct 1997 - Jan 2001
Established internal management consulting organization serving multibillion-dollar, customer-facing business units. Defined service offerings, developed methodologies, recruited and built team from five to 30, and led project negotiation and execution. Drove operational turnaround for 400-user, multi-state work center automation program; follow-up efforts closed 21 percentage-point deficit in achieving annual sales revenue attainment objectives. Company was acquired by Verizon in 2001.
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Arthur Andersen LLP
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Washington D.C. Metro Area
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Senior Manager, Business Consulting
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Jun 1985 - Oct 1997
Created and built a thriving consulting practice from the ground up with P&L responsibility. Defined service offerings, identified prospects, and negotiated and delivered consulting services across finance, operations, performance effectiveness, business process improvement and reengineering, organizational design, cost reduction, change management, supply chain, and team building. Managed financial audits. Delivered professional services to 140+ clients in varied industries, including healthcare/managed care, hospitality, government, manufacturing, transportation, service companies, and non-profits. Show less
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Education
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1981 - 1985
James Madison University
BBA, Accounting
Community
