Director of People Success

• Jan 2023 - Present

People business partner

• Mar 2017 - Present

• Manage and supervise all day-to-day HR activities in Egypt, UK & UAE.• Assist the management in forecasting and setting the annual staff budget and manpower plan.• Responsible for developing constant updated sources of qualified applicants and conduct interviews to refer qualified applicants to relevant line managers.• Develop effective T&D plans based on training needs analysis and performance reviews.• Act as a member of the Africa HR development team, managing regional projects of Nationalization and Training and Development across the region.• Manage the salary administration for Egypt, UK & UAE local personnel.• Participate in annual salary surveys, develop C&B analysis and recommend relevant adjustments.• Planning, coordination, facilitation, administration, and reporting of the annual salary reviews.• Participate in benefit programs surveys e.g. life, disability, and medical insurance, retirement and end-of-service plans to improve existing benefits or add competitive ones.• Supervise all administration-related activities including transportation fleet, security, head office maintenance, guesthouses and expatriate apartments’ contract, etc.

Senior OD Specialist

• Mar 2015 - Mar 2017

• Create and implement programs at work that connect employees with business goals.• Consult with management and other leadership to identify business processes.• Identify and evaluate business initiatives to ascertain appropriate programs that meet company goals.• Develop methods for data file formatting, data analysis methodologies, and management reporting.• Create effective strategic planning methods.• Identify data collection tools, data sources, benchmarks, and performance targets.• Implement organizational effectiveness interventions.• Create competency models.• Develop team-building exercises and workshops.• Help employees create project timelines and deadlines.• Implement major changes in all aspects of operation.• Talk with management to identify specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies.• Develop methods of measuring if performance management aligns with organizational goals.• Resolve conflict within groups.• Diagnose potential organizational problem areas.• Recommend training and development systems.• Create definitions of desired individual or group performance.

Business instructor "Part time"

• Aug 2013 - Nov 2015

Part time instructor at “New Horizons” (8/2013 till now)Provide soft skills tracks (Communication, leadership, time management, stress management, crises management, leading in tough times, negotiation skills, managing people, etc).Provide Human resources tracks (SPHR, HRM Diploma, etc) Provide Business tracks ( Customer services, Microsoft CRM, sales, marketing, Agile, etc) Part time instructor at “New Horizons” (8/2013 till now)Provide soft skills tracks (Communication, leadership, time management, stress management, crises management, leading in tough times, negotiation skills, managing people, etc).Provide Human resources tracks (SPHR, HRM Diploma, etc) Provide Business tracks ( Customer services, Microsoft CRM, sales, marketing, Agile, etc)

Senior HR Specialist

• Sep 2014 - Feb 2015

• Responsible for the annual appraisal process according to the company procedures and in accordance with all branches in UAE & Venezuela.• Responsible for designing, planning, and implementing the annual training plan for head office employees according to the “training needs analysis”, relevant department manager recommendations, performance review, and approved budget and in accordance with all branches in UAE & Venezuela.• Keeping track of training evaluation and feedback forms, and delivering training statistics and reports. • Responsible for implementing transfers, promotions, terminations of expatriate personnel in line with the HR Policies and procedures.• Preparing and submitting monthly and periodic headcount and location reports. • Responsible for reviewing and approving expatriate salary invoices according to the approved timesheets and compensation plan.• Participating in local employees recruitment campaigns (interviewing, evaluation, primary selection) AUC and Arab academy employment fairs

HR Officer

• Mar 2011 - Aug 2014

Build recruitment database & run the recruitment processProvide and coordinate the training programs.Design the annual training plan.Design and develop the performance process.Monitor the employees performance.Apply Agile Scrum process.Set employees performance appraisal system.Build a salary Survey & salary scale.Build compensation and benefits plan.Manage the personnel cycle.Set and follow the company strategic plan…etc Build recruitment database & run the recruitment processProvide and coordinate the training programs.Design the annual training plan.Design and develop the performance process.Monitor the employees performance.Apply Agile Scrum process.Set employees performance appraisal system.Build a salary Survey & salary scale.Build compensation and benefits plan.Manage the personnel cycle.Set and follow the company strategic plan…etc

Night auditor

• Jul 2009 - Feb 2011

Revise the guest daily accounts.Define the accounting mistakes all over the day.Check the rooming listing plan.Replacement for the night manager Revise the guest daily accounts.Define the accounting mistakes all over the day.Check the rooming listing plan.Replacement for the night manager