Experience

Hamilton Home Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• Loan Processor

  • Jun 2023 - Present

  Remote



Self Employed Cosmetologist

• Licensed Cosmetologist

  • Mar 1988 - Present

  Worked at Various Hair Salons



Tetra Tech

• United States
• Civil Engineering
• 700 & Above Employee

• Processor

  • Nov 2022 - Jun 2023

  Orlando, Florida, United States Contract with Maryland HAFS



Preferred Rate - Partnered with APM

• United States
• Financial Services
• 100 - 200 Employee

• SR Loan Processing Manager

  • Mar 2022 - Oct 2022

  Orlando, Florida, United States



Hamilton Home Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• Sr Loan Processing Office Manager

  • Nov 2019 - Mar 2022

  Remote



Supreme Lending

• United States
• Financial Services
• 700 & Above Employee

• Sr Processor/Office Manager

  • Feb 2019 - Nov 2019

  Winter Park, Florida



Hamilton Group Funding, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Senior Processor/ Office Manager

  • Sep 2014 - Feb 2019

  Winter Park, FL



EPM

• United States
• Financial Services
• 200 - 300 Employee

• Office Manager/Loan Officer Assistant/ Processor

  • Jul 2014 - Sep 2014

  Winter Park, Florida



Movement Mortgage

• Financial Services
• 700 & Above Employee

• Loan Officer Assistant

  • Mar 2013 - Jun 2014

  Orlando, Florida Area Loan Officer Assistant to 1-8 Loan Officers Responsible for ordering supplies for the office, working between the Operations Center and the Borrowers, Realtors, Loan officers and agents for Seller’s side of the transactions. Review initial loan documentation and make sure information is in PCL correctly, work with the borrower to submit a full package for submission, run DU, upload new files to PCL, work with processor to clear conditions on loan, order appraisal, follow up with title… Show more Loan Officer Assistant to 1-8 Loan Officers Responsible for ordering supplies for the office, working between the Operations Center and the Borrowers, Realtors, Loan officers and agents for Seller’s side of the transactions. Review initial loan documentation and make sure information is in PCL correctly, work with the borrower to submit a full package for submission, run DU, upload new files to PCL, work with processor to clear conditions on loan, order appraisal, follow up with title company on survey ordering and closings, keep loan officers’ spreadsheets updated with the current status of loans, follow up with borrowers on status and documentation, work with CreditPlus to clear disputes and improve credit scores, review contract for closing date, title company and escrow deposits, order disclosures and follow up to make sure they are signed and received, review underwriting conditions, send pre-approval and loan commitment letters, work with title companies to ensure a smooth closing, meet with borrowers as needed to get documents. Talk to Loan Officers daily to review pipeline (as needed). Strong motivational skills, self- starter, quick learner, adaptive, Organized, high written and verbal communication skills, Independent Worker/Self Thinker/problem solver, Google Drive experience, Dropbox, Outlook/Microsoft Office, PCL, CreditPlus, Desktop Underwriter. Work from home. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Loan Doc Specialist 4- Renovation Mortgage Specialist

  • Jan 2010 - Jun 2011

  Lake Mary, FL Conventional, and FHA Loans Responsible for performing all duties related to the processing of residential real estate new construction, FHA transactions for 203K Lending and renovation mortgages including procurement and review of income, asset, credit and property documentation. Achieve and maintain a high level of customer satisfaction with internal and external customers through proactive pipeline management and communication. Ensure pipeline meets loan quality and data integrity… Show more Conventional, and FHA Loans Responsible for performing all duties related to the processing of residential real estate new construction, FHA transactions for 203K Lending and renovation mortgages including procurement and review of income, asset, credit and property documentation. Achieve and maintain a high level of customer satisfaction with internal and external customers through proactive pipeline management and communication. Ensure pipeline meets loan quality and data integrity requirements while ensuring client confidentiality is maintained as well as meeting or exceeding metrics surrounding cycle time and pipe roll. Communicate directly with internal and external customers throughout mortgage process to ensure alignment of expectations and requirements. Maintain high customer service experience and problem solving abilities, able to work independently and within a team environment, excellent verbal and written communication skills as well as strong math and analytical skills, ability to perform multiple responsibilities through effective prioritization and time management. Proven ability to develop and maintain professional relationships with clients, customers and co-workers. Strong experience with Microsoft Office Applications such as Excel, Word & Outlook.

• Mortgage Specialist and Bsg Coordinator

  • Jan 2009 - Jan 2010

  Lake Mary, FL Input new incoming files, assign to Specialists, train new employees, run various closing and processing reports to ensure Reg B dates are being met and funding standards are kept. Follow up with Directors in Underwriting, Closing and Processing along with the Site Supervisor to maintain proper procedures. Assist in all departments by ordering title, insurance,verifying the orders. Maintain shipping pipelines along with input of shipping dates and closer in the OMS system. Map Receipt files… Show more Input new incoming files, assign to Specialists, train new employees, run various closing and processing reports to ensure Reg B dates are being met and funding standards are kept. Follow up with Directors in Underwriting, Closing and Processing along with the Site Supervisor to maintain proper procedures. Assist in all departments by ordering title, insurance,verifying the orders. Maintain shipping pipelines along with input of shipping dates and closer in the OMS system. Map Receipt files in OMS, send welcome letters and emails for additional information, direct calls to the proper channels and assist in handling administration duties, handle drop off of files to the MS Dept, help control the central holding cabinets for the site, process recons to hand off to the proper departments, order supplies and inventory for the site, offer assistance to other BSG Team Members and Team Members throughout the site and act as a main point of contact. Perform general clerical operations tasks. Duties included: receiving, logging, batching and/or distributing work; filing, photocopying, faxing, taking phone messages, preparing and distributing incoming and/or outgoing mail or boxes; verifying or matching data on documents and/or items; performing data entry tasks; compiling data; manage assigned email boxes. Additionally did basic loan processing functions such as ordering of third party services. Responsible for performing a variety of loan documentation duties. Functions included: processing; closing and compliance on loans; reviewed completed loan packages against system data; correcting errors to loan packages and/or system data; obtaining missing information; resolve exception processing issues. Strong administrative skills included: data entry with attention to detail and accuracy; experience with MS Office applications; ability to learn new systems; strong verbal and written communication skills; excellent follow-up skills; organizational skills.

• Closing Assistant/Coordinator- Loan Doc Specialist 2- Wholesale

  • Jul 2007 - Nov 2009

  Wholesale Division- Maitland, FL Assigning a team of closers files, calling brokers, Account Executives and Title Companies to schedule loans, entering the necessary information into 2 databases, locating documents to assist closers in their tasks, taking files to underwriters for any changes or advancements necessary to close the loan, assisting the manager and closing supervisor with various tasks on an as needed basis, answering phones and emails to keep the Brokers, etc updated on their files, helping the closers get… Show more Assigning a team of closers files, calling brokers, Account Executives and Title Companies to schedule loans, entering the necessary information into 2 databases, locating documents to assist closers in their tasks, taking files to underwriters for any changes or advancements necessary to close the loan, assisting the manager and closing supervisor with various tasks on an as needed basis, answering phones and emails to keep the Brokers, etc updated on their files, helping the closers get necessary insurance information as needed. This is a very fast paced job and you must be well organized and work well under pressure to achieve or surpass the expected workflow goals of the Corporation.



Ocwen Loan Servicing

• Closing Coordinator

  • 2006 - 2007

  Orlando, Florida Area Post Closing position for VA/REO Dept: final QC of all HUD’s, tax information, deeds and agreements, export out of Real Servicing, hand off to managers when completed, scan files, audit closing files before they are released to Compliance Dept to help Dept manager, assist the Closing Analyst with various tasks as needed. I also assisted in VA Audits, Bills of Collection Reviews, assist title dept with contract searches, and matching with the right files, I assisted the Customer Service Dept as… Show more Post Closing position for VA/REO Dept: final QC of all HUD’s, tax information, deeds and agreements, export out of Real Servicing, hand off to managers when completed, scan files, audit closing files before they are released to Compliance Dept to help Dept manager, assist the Closing Analyst with various tasks as needed. I also assisted in VA Audits, Bills of Collection Reviews, assist title dept with contract searches, and matching with the right files, I assisted the Customer Service Dept as a Liaison handling complaints made to the VA, Ombudsman, and Congressional Committee. I acted as a team player and helped out in any capacity that was needed to get tasks completed by the appropriate deadlines in all the departments that asked me to participate. Show less



Ivanhoe Mortgage

• Junior Loan Processor/Construction Clerk/Assistant to Loan Liaison

  • Sep 2005 - Oct 2006

  Orlando, Florida Area Started as a temp and was quickly hired into a permanent employee due to my ability to learn my job function quickly and efficiently. I updated flood information, ordered appraisals and insurance, updated borrower information, Employment verifications, zip code verification, ordered credit reports, kept in constant communication with borrowers and builders, took payments for constructions loans, ordered draws to builders, inspections, title updates, customer service, transmit information to… Show more Started as a temp and was quickly hired into a permanent employee due to my ability to learn my job function quickly and efficiently. I updated flood information, ordered appraisals and insurance, updated borrower information, Employment verifications, zip code verification, ordered credit reports, kept in constant communication with borrowers and builders, took payments for constructions loans, ordered draws to builders, inspections, title updates, customer service, transmit information to Fannie Mae, coordinated billing for the borrowers on construction loans, satisfied mortgages through MERS and Clerk of the Court, closed out modification files and input all new information for the new construction loans, followed up on HUDS, and entered into accounting software, scanned necessary documents, acted as a Liaison between the loan officers and Ivanhoe with the title/appraisal/insurance companies. This company closed down. Show less